iOpen Group
People.Community,Growth
The iOpen Group of companies is an IT Solutions provider specialising in Business Systems and Service outsource offerings.
Our focus is on implementing and maintaining systems, including software development and database design.
We specialize in Service Call Centres, Service Call Centre Software as well as CRM Solutions.
South Africa
60 Civin Drive, Pellmeadow Office Park, Bedfordview,
Johannesburg,
Gauteng
2007
< $25/hr
10 - 49
2012
Service Focus
Focus of BPO Services
- Customer Service - 50%
- Call Center Services - 50%
- Inbound - 50%
- Outbound - 50%
Industry Focus
- Other Industries - 10%
- Business Services - 9%
- Consumer Products - 9%
- Financial & Payments - 9%
- Government - 9%
- Information Technology - 9%
- Telecommunication - 9%
- Manufacturing - 9%
- Retail - 9%
- E-commerce - 9%
- Industrial - 9%
Client Focus
34% Large Business
33% Medium Business
33% Small Business
