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IT Infonity

Software Development and Digital Marketing Agency

5.0 9 Reviews
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IT Infonity offers our customers a wealth of tech-savvy professionals and digital marketing expertise. We create diverse, complex, web and mobile solutions for multiple industry sectors including e-commerce, food, transportation, security agency, sport, retail, healthcare, finance, education, and more. Our knowledge, experience and innovation translate to added value and peace of mind for our customers.

We build long term relationships with our customers based on trust and honesty, which transitions product development into a fast, easy and fun process.​

< $25/hr
10 - 49
2018
Locations
India
Plot No. C201-202(C), Industrial Focal Point, Sector 74, Mohali, Punjab 140308
+919815010140
United States
6900 SW 105th Ave Suite A, Beaverton, Oregon 97008
+1 5036163675

Focus Areas

Service Focus

30%
30%
10%
10%
10%
5%
5%
  • Mobile App Development
  • Web Development
  • Software Development
  • Maintenance & Support
  • Digital Marketing

Client Focus

90%
10%
  • Small Business
  • Medium Business

Industry Focus

25%
25%
25%
25%
  • Financial & Payments
  • Healthcare & Medical
  • Real Estate

IT Infonity Executive Interview

Arun Rana
Arun Rana
CEO
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Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
GoodFirms help us to win the trust of potential clients.
Please introduce your company and give a brief about your role within the organization.
IT Infonity offers our customers a wealth of tech-savvy professionals and digital marketing expertise. We create diverse, complex, web and mobile solutions for multiple industry sectors including e-commerce, food, transportation, security agency, sport, retail, healthcare, finance, education, and more. Our knowledge, experience, and innovation translate to added value and peace of mind for our customers.
What is the story behind starting this company?
Collaborate with clients to develop world-class software solutions, web and Mobile app with cost-effective high-quality services. Also, committed to the success of their digital product through digital marketing services.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We have multiple levels of expertise in UI/UX design, web and mobile app development, and digital marketing.
How does your company differentiate itself from the competition?
  • Top-Notch & Certified Team
  • Highly Motivated & Certified Management Team
  • Digital Innovation Guaranteed
  • Maintain Confidentiality of Project Information
  • Work on the process of continous Improvement
  • Best value product with Cost Saving
  • Non-Disclosure Agreement
  • Flexible Development and Payment Model
  • DevOps Enablement
  • Adherence of Quality Management & Control System
  • Integrity & Transparency
  • On-time Delivery Commitment
  • Google Certified & Experienced Digital Marketers
  • Round the Clock Availability
  • Top IT Staff Augmentation Services
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We have 99% client retention and serving multiple industries including e-commerce, food, transportation, security agency, sport, retail, healthcare, finance, education, and more.
Please share some of the services that you offer for which clients approach you the most for?
We offer multiple services including web/mobile designing, web/mobile app development, and digital marketing (SEO, SEM, SMO, SMM) with multiple approaches.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
We have 100% customer satisfaction and exceeding their expectations with our exceptional services. We are using multiple engagement models according to the client needs as follow:
  • Time and Material - Perfect for flexible engagements, such as discovery, quick prototyping, and maintenance, our Time & Material model allows you to quickly scale up and down your commitment.
  • Fixed Price - Our Fixed Price model is perfect for projects with clearly defined objectives, requirements, and milestones. We provide detailed proposals, schedules, and deliverables.
  • Retainer Agreement - IT Infonity works with a number of customers on monthly and annual retainer agreements. This structured engagement is perfect for project kickoffs and ongoing work.
What kind of support system do you offer to your clients for catering to their queries and issues?
We will provide expert consultations support for any customer queries and issues through call or chat.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We have multiple payment structures according to the contract type (Time & Material, Fixed Price, or Retainer Agreement).
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
The minimum budget range is starting from $1000 USD for a static website and the rest depends on the functionality of the website or application. And for the digital marketing project budget is starting from $500 and the rest depends on the requirements.
What is the price range (min and max) of the projects that you catered to in 2020?
In 2020, we worked on the contract range starting from $500 USD to $45,000 USD for digital marketing and development.
Where do you see your company in the next 10 years?
As we continue to grow and develop, adding new elements to our services and new experts to our team, IT Infonity remains focused on its core vision: to become the most respected application development and solutions company in the world by producing world-class web and mobile solutions, providing ethical and cost-effective development and digital marketing services and employing people who love what they do.

IT Infonity Reviews

5.0 9 Reviews
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  • Mobile App Development
  • Web Development
  • Web Designing (UI/UX)
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Yedidyah

Highly recommend!

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000
Completed
Healthcare & Medical

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Review Summary

AJ was communicative, prompt, and did exactly what I needed for a great price. I am fully satisfied with his work and would recommend him and use him again personally.

What was the project name that you have worked with IT Infonity?

Website creation

What service was provided as part of the project?

Web Development

Describe your project in brief

AJ made me a website.

What is it about the company that you appreciate the most?

Friendly, prompt, communicative, skilled.

What was it about the company that you didn't like which they should do better?

Nothing!

Eric Carr

Great responsive service and nice work product that met our needs in a timely manner.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000
Completed

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Review Summary

AJ took the time to understand what we needed on our website and delivered a good product at a reasonable cost. Would recommend to anyone looking for a website.

What was the project name that you have worked with IT Infonity?

Website design and development with functionalities

What service was provided as part of the project?

Web Development

Describe your project in brief

Website design and development with functionalities that suited our legal services business. Added more professional look to website, faster loading time, and search analytics. Made a company logo.

What is it about the company that you appreciate the most?

Responsive service for all of our needs and wants on the website.

What was it about the company that you didn't like which they should do better?

Could spend some more time with tiny details to try and improve overall service.

Greg Oliver

Excellent communication and work. End result was what we asked for.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000
Completed

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Review Summary

Lokesh was quick to respond and all work was completed per schedule. Will use for another upcoming web project. They understood our memes and delivered.

What was the project name that you have worked with IT Infonity?

Website development and transfer to new platform

What service was provided as part of the project?

Web Development

Describe your project in brief

Take existing website and convert it to a new platform so we could manage site and control content. They rapidly captured and moved all content and built admin for my staff to operate.

What is it about the company that you appreciate the most?

{"1":"Quality of work was excellent and communicatio was timely. MetAll expectations.","2":"Efficiency and timeliness were important. We were under a short deadline and they handled it."}

What was it about the company that you didn't like which they should do better?

{"1":"Nothing that impeded the project. Anything that didn\u2019t align with our request was quickly resolved."}

Dylan Courtney

A Great Partner In Designing My Blog (On Your Weigh)

Rating Breakdown

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  • Schedule & Timing
  • Communication
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Review Summary

It was a pleasure working with Lokesh and the team. I am launching On Your Weigh, a wellness blog with personal journeys and other content. Lokesh helped understand the vision and translated this. He was easily able to be contacted by messaging or a call if needed. I found IT Infonity through Upwork and the collaboration has been great. I would image we will continue to work together as we are developing a tool for the website.

What service was provided as part of the project?

Web Development, Web Designing (UI/UX)

What is it about the company that you appreciate the most?

Company was quick to understand the vision and execute upon.

What was it about the company that you didn't like which they should do better?

The only potential to improve upon is having meetings set up to discuss items to avoid mis-communication.

Ali Zantout

They did a great job explaining the process, and followed my comments and inputs on all the designs

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000
Completed

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Review Summary

Working with them was a great experience. I was very pleased in how detail oriented they are and how professional they are. They are very knowlegable in what they are doing and can simplify things so I am able to understand them

What was the project name that you have worked with IT Infonity?

Website design and development creation

What service was provided as part of the project?

Web Designing (UI/UX)

Describe your project in brief

I had them design and create a website from beginning using basic information and picture I provided about my business. I explained what I needed to be done and they walked me through the process and the steps needed, they also setup my e-commerce site.

What is it about the company that you appreciate the most?

{"1":"I liked how very in touch they are with their programming and want to hear my comments on first initial designs","2":"I liked how professional they were in addressing all my convers in the design process ","3":"They are good at time management and gave me realistic timelier when getting started. "}

What was it about the company that you didn't like which they should do better?

{"1":"They are professional in what they are doing, I would say if some companies provided some basic video training also to customers"}

Anthony Benevides

Amazing Team & Service!

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

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Review Summary

IT Infonity went above & beyond my expectations for the task I had at hand for them which was designing my professional moving business website! They were communicative & supportive with every input I gave to them. They answered every question promptly and with 100% honesty all while having haste to fixing & correcting any errors. I’d hire them 10x over if I could and leave a 10 star if possible!

What service was provided as part of the project?

Web Development

What is it about the company that you appreciate the most?

Their communication and professionalism to get your job done!

What was it about the company that you didn't like which they should do better?

Very minor things such as spelling errors, nothing major or drastic!

Cem Cakmak

They were extremely professional and friendly.

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Review Summary

Made changes to 8 websites and added security for contact form, made all sites mobile device capable and modern design. They were responsive and were determined to satisfy our needs. Pricing was reasonable and everything was within the planned budget. Highly recommend these professionals.

What service was provided as part of the project?

Web Development, Web Designing (UI/UX), IT Services, Admin Services

Company Response
IT Infonity
IT Infonity

Thanks for your feedback. Looking forward to a long and fruitful relationship.

Posted on Nov 27, 2020
Blake Jonas

Solutions company that expanded us 10x

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Review Summary

What service was provided as part of the project?

Mobile App Development

Company Response
IT Infonity
IT Infonity

Thanks for your feedback. Looking forward to a long and fruitful relationship.

Posted on Nov 27, 2020
Jacqueline Poytress

Exceeding expectations!

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Review Summary

Infinity has helped my company build a brand that will stand the test of time. They are helping build and maintain a web site that allows me to advance my business at an excelerated rate. The staff is very knowledgeable and are easy to work with. They took my ideas and We’re able to create exactly what I had envisioned. I highly recommend them for any entrepreneur wanting to start a business or an established business that needs to boost their brand.

What service was provided as part of the project?

Web Development, Web Designing (UI/UX), Web Hosting