Merlin

Merlin is the AI studio of Fullstack, a Paris digital agency founded in 2015. Our team of 8 designs, builds and runs AI agents and automations that plug directly into your existing tools (CRM, ERP, email, Slack, Notion), so your teams save time without changing the way they work.

What we do

• Custom AI agents: email triage and replies, lead qualification and follow-up, quote generation, first-level customer support, document reading and data extraction
• Process automation with n8n, Make and Zapier: invoicing and payment reminders, CRM updates, reporting, candidate screening
• AI chatbots and assistants powered by RAG on your own knowledge base
• Voice agents and meeting transcription with action tracking
• Applications with embedded AI, from MVP to production
• Process audit, AI strategy and in-house training

How we work

We start with an audit of your processes to find the automations with the highest ROI, then ship a first use case in weeks and industrialize it with a proven 6-week methodology. Every project is production-ready: monitoring, security, GDPR and AI Act compliance, and optional self-hosted infrastructure (n8n, open-source and European models such as Mistral).

Selected work

A 24/7 AI tutor chatbot for the Acuity study app (100K+ messages, 30K+ exercises solved), a fully automated AI SEO blog for BindeX (x4.7 unique visitors), and an AI agent that analyzes public tenders and drafts responses for Fullstack (x3 more bids, 60% less time spent).