Overview

About Netbase JSC

Netbase JSC is a consulting-led software company founded in 2012 and headquartered in Hanoi, Vietnam. We build custom software, e-commerce platforms, web-to-print platforms, AI solutions and ERP and CRM systems, mostly on fixed-price projects. We have served 500+ clients in 80 countries. Every service is delivered remotely, with onsite work on request. First contact is our CEO, Huy Nguyen (David), on WhatsApp +84 937 869 689 or at [email protected].

Netbase JSC also runs OutsourcingVN (outsourcingvn.com), its buyer guide for governed software and AI project outsourcing: fixed-scope contracts after discovery, milestone-based delivery, dedicated teams and fully managed delivery, run remotely from Hanoi in English with weekly reviews and a named project manager.

What clients say

Review Analytics of Netbase JSC

Every review is verified through Goodfirms before it's published.

4.89 Verified Reviews
Quality4.8
Schedule & Timing4.8
Communication4.8
Overall4.8
Review Summary
Summarized from 9 verified reviews · Updated August 2026
Netbase JSC receives consistent praise for responsive customer service and technical support, with clients highlighting fast issue resolution and helpful staff interactions. The company is recognized for quality WordPress products and plugins, with team members like Katie noted for strong collaboration. Clients appreciate the friendly service approach and quick response times, making support accessible without extended wait periods.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Netbase JSC
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What reviewers mention most

Fweely MarketVerified Review
Posted on May 11, 2022

“Really good experience i recommande this support to everybody for sure”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Mobile App Development

It was Very Fast and Easy, with some Screenshot exchange they Understood my problem and sloved it right away. I had some translation, update issues + Some customisation. Everything was done very fast.

Gerald HearneVerified Review
Posted on Oct 22, 2021

“They provided Fast, Friendly and Service to fix issue with the project.”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Software Development

They responded with 24 hours with a fix to the issue. First, explained fully what the issue was and how to fix the problem. Then, they went one step further completed the update for me. I will use this product again on another website project soon.

Michael Irving, Director at at MIwebdesignsVerified Review
Posted on Aug 20, 2021

“Great Plugin Creators for Wordpress”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Software DevelopmentE-commerce Development

I have purchased several licenses from these guys and am happy with their product and support.

Matthew Moran
Matthew MoranVerified Review
Posted on Jul 27, 2021

“Always there to help”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Software DevelopmentWeb DesignWeb DevelopmentProduct Design

Great customer service and great products, looking forward to using more!

Ray Barlow
Ray BarlowVerified Review
Posted on Jul 26, 2021

“Tech Support”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
E-commerce DevelopmentMaintenance & SupportWeb Development

I have used the NB Designer from this company on my website for a few years. As I'm always adding new product items, I contact tech support every so often with questions on how to add further functionality. Andrea at the tech support is always very helpful in find solutions to the question I ask. Thanks - Andrea!

Walee Awad
Walee AwadVerified Review
Posted on Jul 23, 2021

“Excellent Product and Service”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
E-commerce DevelopmentWeb Development

Love the product! real professional team with a great product. Katie from the team helped me with clearing my doubts and helped me purchase the right product I need. Highly recommend!! Keep up the good work team.

Calin-Virgil Sabau
Calin-Virgil SabauVerified Review
Posted on Jul 21, 2021

“Strong good collaboration with Katie and the whole team”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Mobile App DevelopmentWriting Services

I am very pleased to collaborate with this team and I think I will collaborate for a long time to come.

Dev K
Dev KVerified Review
Posted on Jul 21, 2021

“Thank You, Katie! And NetBase/CMSmart”

Overall rating4.0
Quality4.0
Communication4.0
Schedule & Timing4.0
Web DesignWeb DevelopmentProduct Design

Thank You, Katie! Great Customer Service! Thank, Katie! For your great Customer Service. You went above and beyond to help me make my purchase. I would recommend NetBase & CMSmart to any one that is looking for a solution to their business needs. @DQKProducts DK's Screen Prints & Custom Designs

Tanveer Khimji
Tanveer KhimjiVerified Review
Posted on Jul 16, 2021

“Excellent Service Katie & Andrea”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
E-commerce DevelopmentWeb Development

I am an amateur wanting to design my own website with the theme of printshop, If it were not for Katie & Andrea super service I would have been struggling for ages. Thank you Katie & Andrea for helping ,assisting and being very patient with my hassling you all the time and being able to find me a solution to make my journey a very fruitful and challenging one in making my website. Really and truly appreciate all your support.Highly reccommend them both... 5 star.

Focus

Service Focus of Netbase JSC

How the team's effort is distributed across services.

40%25%15%10%10%

Industries Focus

35%30%10%10%5%5%5%

Client Focus

Small Business30%
Medium Business50%
Large Business20%

The Positioning

AI Tools & Purpose

The stack the team uses to move faster.

Claude
AI features and automation for client projects
Selected Work

Client Portfolio of Netbase JSC

Where their work concentrates - by industry, budget, and timeline.

Project Industry

eCommerce47%
Advertising & Marketing31%
Business Services9%
Real Estate3%
Retail6%
Productivity3%
Major industry focus
eCommerce

Project Cost

$10001 to $500006%
$0 to $100003%
Not Disclosed91%
Common project cost
Not Disclosed

Project Timeline

Not Disclosed84%
1 to 25 Weeks13%
26 to 50 Weeks3%
Typical timeline
Not Disclosed

Clients: 3

Rebelo AGGeo-Tek IT Solutions4over4

Portfolios: 32

Where we are

Locations (1)

Offices where Netbase JSC operates.

Headquarter
Vietnam

Vietnam

91 Nguyen Chi Thanh Street, Dong Da District,
Hanoi, Hanoi 100000
+84355993306