Octavebytes
Customer Experience using AI driven technologies
We are an AWS Select Tier Service & Amazon Connect Delivery partner (Service Delivery Partner) company with a focus on the design, delivery & migration of businesses to Amazon Connect (Cloud Call Center) Our expertise is in the development of Voice/ Chat Bots, IVR, CTI Connectors, Cloud Migration, Customize Reporting, Wallboard and Enterprise-level Contact Center Integrations. We also provide custom development & integration for various AWS services.Customer Experience is the core of our product development and solution design strategy. We believe customer interactions should be Easy, Effective, Consistent and Insightful across all channels. we also provide Devops, monitoring and 24/7 support for Cloud, IT, and Amazon Connect deployments, ensuring seamless and reliable operations.
Service Focus
- Amazon (AWS) - 30%
- Azure - 30%
- Cloud Security - 40%
Industry Focus
- Business Services - 50%
- Information Technology - 50%
Client Focus
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