Business Process Outsourcing (BPO)

Petra Express established in 2007, is a part of Al-Qalam Investment Group; A Multi-disciplined Organization focusing on investing in various Industries, i.e. Telco, Distribution, Real Estate, Services and Others .
Since incorporation, Petra Express gained a solid reputation of excellence and merit in supporting the institutions that need to Business Process Outsourcing “BPO” due to the challenges faced by those institutions, it is added to the tireless efforts of evolution.
Petra Express has evolved to become a leading professional leads the competition on the local and regional level with international standards, within the scope of the provision of professional services of high quality and specialized.
The cadres Petra Express using the latest resources and technologies, systems and methodologies to ensure the implementation of global technical operations effectively and professionally, to provide the highest level of quality to all clients, and enable them to achieve maximum benefit, leading to the lifting of the overall production values

 

Jordan Jordan
Al-Maqalbain – Amman – Jordan P. O. Box 151, , Amman, Amman 11623
+962 6 4400 880
$50 - $99/hr
50 - 249
2007

Service Focus

Focus of Business Services
  • Financial Planning - 30%
  • HR - 35%
  • Management Consulting - 35%
Focus of BPO Services
  • Call Center Services - 100%
  • Inbound - 50%
  • Outbound - 50%

Industry Focus

  • Business Services - 10%
  • Consumer Products - 10%
  • Financial & Payments - 10%
  • Government - 10%
  • Healthcare & Medical - 10%
  • Information Technology - 10%
  • Telecommunication - 10%
  • Legal & Compliance - 10%
  • Manufacturing - 10%
  • Real Estate - 10%

Client Focus

70% Small Business
30% Medium Business

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