Pinch Studio

Pinch Studio is a development team building CRM and ERP systems, websites, chatbots and AI automation for business, plus integrations with CRMs, banks, telephony, WhatsApp and Google Sheets. You get an estimate and a timeline within 1 day. Code written for your project is handed over to you.

What we have built and what runs every day: a CRM and online booking system for a network of spa salons in Russia and Kazakhstan that replaced YClients and Altegio; an AI sales rep that answers clients in WhatsApp and books them inside the CRM; AI quality control of calls and chats with more than 10,000 automatic reviews; financial accounting through direct bank integrations; AI analysis of camera images that reports staff arrivals and issues to a work chat.

Websites: kyoto-spa.kz on Bitrix in 3 languages, Baunty SPA and More Massazha on Tilda, a gift card shop with online payment and a guest account with bonuses.

Stack: Python, FastAPI, JavaScript, PostgreSQL, PHP, Asterisk, Telegram Bot API, amoCRM API, bank APIs, LLMs and speech recognition.