AI Agents to Automate Your Customer Engagement

Plivo is a cloud communications company that provides APIs and communication infrastructure for voice calling, messaging, customer engagement, and authentication services. Its platform enables businesses and developers to integrate SMS, voice, verification, and communication workflows into web and mobile applications.

The company supports a range of use cases including customer support, notifications, two-factor authentication, automated communication systems, and contact center operations. Plivo’s services are used across industries for building scalable communication solutions and managing customer interactions through cloud-based systems.

United StatesUnited States
6001 W Parmer Ln, STE 370Austin, , Austin, Texas 78727USA
NA
50 - 249
2011

Why Plivo?

  • Provides APIs for voice, messaging, and authentica
  • Supports scalable cloud-based communication workfl
  • Offers tools for customer engagement, notification

Service Focus

Focus of BPO Services
  • Call Center Services - 100%
  • Inbound - 50%
  • Outbound - 50%
Focus of Artificial Intelligence
  • AI Agent Development - 100%

Industry Focus

  • Advertising & Marketing - 10%
  • Business Services - 10%
  • Consumer Products - 10%
  • Healthcare & Medical - 10%
  • Information Technology - 10%
  • Telecommunication - 10%
  • Media - 10%
  • Enterprise - 10%
  • Banking - 10%
  • Public Sector - 10%

Client Focus

20% Small Business
30% Midmarket Business
50% Enterprise

AI Tools & Purpose

GitHub CopilotGitHub Copilot

We use GitHub for code management, collaboration,

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