Proactivo Commerce

We partnered with Proactivo Commerce two years ago to launch Aromatics Plus, our essential oil, fragrance oil, diffuser, and humidifier brand for the US market. They handled everything from product sourcing through Shopify design, development, maintenance, speed optimization, SEO, and generative engine optimization. The results speak for themselves. Our conversion rate jumped from 0.4% to 2.5%, impressions grew 380%, and our site speed improved dramatically—from 53 to 98 on desktop and 36 to 92 on mobile. Achieving that kind of organic growth is rare. Their work is impeccable, and their communication has been exceptional. They're responsive, transparent, and explain things clearly. I've referred several friends, and they're all equally satisfied with Proactivo Commerce.

I'm the founder of Kinetic Kollection, an athleisure and activewear brand. When we started working with Proactivo Commerce, our Shopify store was struggling—speed score of 25 and converting at just 0.5%. We brought them in to rebuild and redesign the store, optimize performance, improve conversions, and handle ongoing maintenance. They delivered on everything. The new design captures our brand and makes shopping intuitive. Our speed score jumped from 25 to 75+, with LCP and FCP both in the green, which directly drove more search impressions. Most importantly, their conversion rate optimization work lifted us from 0.5% to 10%—a shift that completely transformed how the store performs. What stood out was their communication throughout. I never had to chase them for updates, questions were answered quickly, and they've kept everything running smoothly with their maintenance support.

When we started planning the Qurez online store, we knew what we wanted it to feel like but had no idea how to build it. We'd spoken to a few agencies before Proactivo Commerce. Most either pushed template solutions or told us things "couldn't be done." Proactivo was different from the first call. They communicated clearly without drowning us in technical jargon. Instead, they took time to understand our brand, customers, and how we actually run the business. Every requirement was written down, discussed, and confirmed before work started, so there were very few surprises. We got regular progress updates without chasing anyone, and whenever they needed our input, they explained the options in plain language so we could decide quickly. For a non-technical team like ours, that made all the difference.

From start to finish, Proactivo Commerce supported us at every step of the process. They provided thorough knowledge transfer, ensuring every detail was covered on their end. What really sets them apart is the speed they achieved for our site—even with all the customization we requested, the performance they delivered is exceptional.

Working with Proactivo Commerce felt different from other agencies we've dealt with. From the first call, they'd actually taken time to understand our brand and what makes customized jewelry a different shopping experience. They asked thoughtful questions upfront rather than jumping into templates, and that shaped how the entire project unfolded. What stood out most was how they connected design, conversion optimization, and marketing as one system. Most vendors excel at one thing and treat the rest as someone else's problem. Proactivo Commerce saw it holistically—recommendations built on each other instead of contradicting. By the end, it didn't feel like we'd hired an agency to complete a task. It felt like we'd added a team that genuinely cared about how Gemmies performed.

Great work by a diligent team. Excellent and timely communication and fantastic money saving web ideas. Project moved forward smoothly, and accurate time frames were provided.

Working with Proactivo Commerce was honestly one of the best decisions we made for Pup & Pearl. From day one, the experience felt easy, personal, and genuinely collaborative. They took the time to really understand who we are as a pet brand, what we stand for, and how we wanted our customers to feel when they visited our store. It never felt like a cookie-cutter build or a rushed project. The team guided us through every step of creating our Shopify store, explaining things clearly and patiently, which made the whole process stress free. Communication was always smooth and timely, and we never had to chase for updates. They were proactive, thoughtful, and always one step ahead. What truly stood out was the care they put into the details. The final store looks warm, polished, and trustworthy, exactly what we wanted for Pup & Pearl. It works beautifully across devices and makes shopping simple for our customers.

After working with Proactivo Commerce, I started seeing very clear and encouraging results. Once the new Shopify website went live, the overall look and flow of the store felt much more professional, which immediately reflected in better customer engagement. Visitors spent more time browsing my products, and I noticed an improvement in inquiries and purchases compared to before. From an SEO perspective, the changes they implemented helped improve visibility and discoverability. My products began appearing more consistently in search results, and organic traffic increased steadily. The consultations also gave me a much better understanding of what was working and how to make smarter decisions around content, product presentation, and growth. Overall, the project helped me move from a basic online presence to a more confident, scalable store that supports both my creative work and business goals.

Managing multiple aspects such as store design, strategy, SEO, and ongoing coordination can easily become complex, yet Proactivo Commerce handled everything with confidence and seamless coordination. Their commitment was evident not only in the quality of their deliverables but also in the reliability of their updates and their continued support throughout the journey.

From my perspective as the founder of Retro Ranger, the project management delivered by Proactivo Commerce has been nothing short of exceptional. Their team operated with structure, reliability, and a high level of professionalism from day one, ensuring that every stage of the project moved forward with clarity and precision. What impressed me most was their responsiveness. They communicated consistently, answered every question quickly, and paid attention to details that most teams usually overlook. Not once did I feel the need to follow up—they were always a step ahead, fully prepared, and proactive throughout the entire collaboration.

Managing multiple components—store design, SEO, strategy, and ongoing maintenance—can easily become overwhelming, yet Proactivo Commerce handled everything with confidence and coordination. Their commitment was evident in the timeliness of their updates, the quality of their deliverables, and their unwavering support at every stage. In summary, the project management was exceptional, the team was always on time, and the communication—especially from Mr. G—was world-class. This level of coordination made our collaboration not only successful but genuinely enjoyable

The scope of the project included migrating thousands of products, customer records, order history, discount codes, media assets, and more. It was a complex job with a lot of moving parts — but the Proactivo team handled it like absolute pros.

It was great working with Gaurauv at Proactivo. Our site speed improved dramatically, not only in how it feels when browsing, but also in our site speed score by two full letter grades. The usability is also improved, and I'm confident that we'll see our conversion rate increase as a result. Gaurauv was great to communicate with, too, and responded quickly and clearly. And their rates are excellent, especially considering the quality of the finished result. I'll definitely choose to work with them again for future projects.

We loved working with Proactivo Commerce on our custom website. Their team was incredibly responsive, organized, and collaborative throughout the entire process. They understood our vision from the start and delivered a platform that not only looks great but functions seamlessly. Their ability to problem-solve quickly and communicate clearly made what could have been a stressful project feel easy. We truly appreciated their professionalism, attention to detail, and commitment to delivering a top-tier product.

I couldn’t be more impressed with G and his team! Not only did he create a stunning, fully customized Shopify theme for my store, but his tutorials were an absolute game-changer. As someone who’s not very confident in Shopify, I was a bit intimidated by the idea of managing the theme myself. But the tutorials he provided were clear, easy to follow, and incredibly detailed. They walked me through every step of the process, from simple customization to more advanced features, making sure I felt confident using my new site. The guided tutorials were especially helpful, and the support team was always ready to assist if I had any questions. Thanks to their amazing resources, I’m now able to manage my store like a pro. I highly recommend them for anyone looking for not just a fantastic website design, but also top-tier, user-friendly guidance! Definitely a 5-star experience!