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Next Generation Driven

A leading customer experience organisation, operating across the Pacific, Asia and North America. Probe CX designs and deploys solutions anchored around the delivery of exceptional customer experiences through our Customer Management, Consulting and Intelligent Automation businesses. With over 18,000 staff across five countries, Probe CX is a market-leading digital transformation practice that specialises in process simplification, user experience design, customer journey mapping, workforce optimisation, data analytics, customer sentiment analysis, digital deployment and automation.

Australia Australia
IBM Tower Level 17, 60 City Road, Southbank, Victoria 3006
1300-133-799
< $25/hr
1,000 - 9,999
1998

Service Focus

Focus of Digital Marketing
  • Social Media Marketing - 100%
Focus of Business Services
  • Management Consulting - 100%
Focus of BPO Services
  • Customer Service - 33%
  • Back Office Services - 33%
  • Chat Services - 34%

Probe CX's exceptional Robotic Process Automation services give clients a considerable advantage over the competition.

Probe CX's exceptional Other Services services give clients a considerable advantage over the competition.

Industry Focus

  • Advertising & Marketing - 25%
  • Business Services - 25%
  • Financial & Payments - 25%
  • Other Industries - 25%

Client Focus

100% Small Business

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