REACH 3C Call Center Services

REACH 3C is a call center in Dubai that specializes in operating and managing contact centers & BPO services to create a unique customer experience.
The company aims to be the client’s long-term associate by transforming the outlook of the outsourcing industry by developing better benchmarks in service delivery, consumer engagement, and company values.
Reach 3C is an integral part of Reach Group, a market leader in employee recruitment and outsourcing services that was established in 1999 in the UAE and has developed a broad portfolio of capabilities to successfully address each client’s unique recruitment challenges.

Certifications/Compliance

ISO 9001:2015
ISO 27001
UAE UAE
Zalfa Building - M03 - Road - Garhoud, Dubai, Dubai 00000
971042323343
NA
50 - 249
2019

Service Focus

Focus of BPO Services
  • Customer Service - 20%
  • Chat Services - 20%
  • Call Center Services - 60%
  • Inbound - 50%
  • Outbound - 50%
Focus of Artificial Intelligence
  • Machine Learning - 30%
  • MATLAB - 30%
  • NLP - 30%
  • TensorFlow - 10%

REACH 3C's exceptional Maintenance & Support services give clients a considerable advantage over the competition.

Client Focus

50% Small Business
30% Medium Business
20% Large Business

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