South Africa’s award-winning BPO contact centre

At SA Commercial BPO, we connect our clients with their customers, 24/7. We’re steadfast and dependable, yet agile and flexible to adapt to the exact nature of your business – to become your voice, your touch-point with the customer.

As an active member of our industry body, BPeSA, we’re non-negotiable on quality. We strive to maintain our industry’s high standards, while upholding each of our clients’ reputations for excellent customer care.

We’re ISO 9001 and ISO 27001 certified, which means our clients are assured of our stringent quality control and robust information security management system.

As a 100% black-owned company we’re committed to transformation. The majority of our 170-strong complement come from disadvantaged backgrounds. Our 170 staff add different dynamics, a strong unified team, and our talented senior executives regularly mentor staff – empowering them and helping them carve out their careers in our rewarding industry.

South Africa South Africa
22 Long Street, Cape Town, Western Cape 8000
0861 868 788
$25 - $49/hr
50 - 249
2005

Service Focus

Focus of Business Services
  • Financial Planning - 100%
Focus of BPO Services
  • Customer Service - 50%
  • Call Center Services - 50%
  • Inbound - 50%
  • Outbound - 50%

Industry Focus

  • Business Services - 20%
  • Financial & Payments - 20%
  • Other Industries - 20%
  • Banking - 20%
  • Insurance - 20%

Client Focus

60% Small Business
20% Large Business
20% Medium Business

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