We are the Missing Piece you need.

Looking for seamless customer service, smarter credit management, or efficient debt recovery? Need a finance & accounting outsourcing partner who truly understands your business? Sterling is the Missing Piece that helps organisations thrive. With 20+ years of experience and access to 2,000+ expert advisors, we provide multilingual, tailored outsourcing solutions. From SMEs (£1m turnover) to global giants, we integrate seamlessly into your operations, improving efficiency and customer experience. 💡 Why Sterling? ✔️ 1 000+ Clients ✔️ 20 years of proven impact ✔️ Multi-sector expertise – telecom, recruitment, accountancy, consulting, utilities and more ✔️ Any language, any market – 33 nations on board – global reach with local precision ✔️ Minimium bureaucracy, 100% efficiency – fast, flexible, and tailored to your business 💳 Sterling Credit Management – Get Paid Faster • Proactive credit control & invoice follow-ups • Expert dispute resolution • Lower admin costs through smart outsourcing 🤝 Sterling Customer Experience – Multilingual & Cost-Efficient • 33+ nationalities on board • Cultural sensitivity & streamlined processes ⚖️ Sterling Debt Recovery – No Win No Fee • No Upfront Fees • Recover unpaid invoices, minimise bad debt • Ethical, legal, and customised debt collection 📊 Sterling Finance & Accounting – Smarter Financial Operations • Efficient payroll management for seamless processing • Tailored financial advice to keep your business on track • Full compliance with VAT returns, tax regulations & financial reporting ✨ Let’s spark success together! Get in touch and let’s complete your business puzzle.

Certifications/Compliance

ISO 9001:2015
ISO 27001
Poland Poland
Kurniki 9, Krakow, Malopolskie 31 156
+44-20-71005978
< $25/hr
250 - 999
2007

Service Focus

Focus of BPO Services
  • Customer Service - 40%
  • Technical Support - 5%
  • Back Office Services - 15%
  • Chat Services - 20%
  • Email Support - 20%
Focus of Business Services
  • Answering Services - 25%
  • Accounting - 25%
  • Debt Collection - 50%

Industry Focus

  • Banking - 80%
  • Financial & Payments - 10%
  • Real Estate - 5%
  • E-commerce - 5%

Client Focus

80% Large Business
20% Small Business

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