“Never do business with them. They failed at every step.”
The WORST experience i have ever had while doing business. Ever. Cant stress this enough. I couldn't wait to write a review for them. They have earned every word. They promised to meet a deadline. Have unlimited revisions, etc. They got me to business because the guy who responded to my chat inquiry was really nice and courteous. They provided the initial mock up within 48 hours as promised... and it went downhill from there. I first noticed that their phone was constantly busy. I couldn't get anyone on the phone. I had to request through the chat to have someone call me or through email. It would take 2 days average to get a revision or a response. They always had a middle person acting like a customer service rep to intercede stating they would forward the request to the design team. After the initial mock up, I gave direction on what i wanted and what i didnt want. They provided additional mock ups, ignoring my requests. Revisions that looked as though a 2nd grader drew them. Like
