Empat
A full-service app and web agency for startups.Empat Overview
$25 - $49/hr
50 - 249
2013
We are a human-oriented software development company. We care your customers' needs are met while you have a great project-flow experience with us—from investigation and development to post-release support.
Since 2013, we have grown to a team of 55 devoted professionals and delivered over 300 projects for 6 markets worldwide.
Get the IT solution that achieves your goals and enjoy how your idea is coming to life. ⚡
❓How i
We are a human-oriented software development company. We care your customers' needs are met while you have a great project-flow experience with us—from investigation and development to post-release support.
Since 2013, we have grown to a team of 55 devoted professionals and delivered over 300 projects for 6 markets worldwide.
Get the IT solution that achieves your goals and enjoy how your idea is coming to life. ⚡
❓How it works ❓
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Discovery phase, which includes market research, competitive analysis, target audience analysis, and positioning
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Design. Thinking sessions and Empathetic interviews with your future customers
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Architecting, Prototyping and Design, UX/UI
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Engineering
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Testing
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Release Support
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Post-release support
Your idea is matured, gets real, and thrives. Truly an unforgettable experience
Ukraine
Empat
Pushkinska St, 45/2, Kyiv, kyiv 01004
+380976250493
United Kingdom
Empat
84 Commercial Street, Edinburgh, Scotland EH6 6LX
+447435715176
United Arab Emirates
Empat
Etihad Towers, Abu Dhabi, United Arab Emirates, Abu Dhabi, Abu Dhabi
+971 50 416 4534
United States
Empat
701 Brazos St, Austin, Texas 78701
+1 (415) 712-3342
Focus Area
Service Focus
- Mobile App Development
- Software Development
- Web Development
Client Focus
- Medium Business($10M - $1B)
- Small Business(< $10M)
- Large Business(> $1B)
Industries Focus
- Education
- Healthcare & Medical
- Social
- Startups
- E-commerce
- Financial & Payments
Empat Reviews
5.0
(26 Reviews)
The team is involved in the whole process, and they offer reliable advice, based on their expertise
Natalia Ponomareva
Founder at Caries Monster Fighters
7 months ago
My name is Natalia Ponomareva, I am an expert in the treatment of children from 0 to 18 years old with more than 12 years of experience. Founder of the Caries monster fighters project for children's doctors, parents and children. To make it easier to work with children and in order to increase and more patient involvement, I developed the idea of gamification of the process of visiting the dentist. To implement my idea, I turned to Empat for help. They developed an iOS & Android app. After launching the application, we managed to increase the number of repeat visits, as the children wanted to return to our clinic and get a new monster in the application. I was also pleasantly surprised by the engagement of users: more than
5000 cards with monsters were scanned in 2 months and in general, we managed to get a rating in the market of 4.9.
5000 cards with monsters were scanned in 2 months and in general, we managed to get a rating in the market of 4.9.
Pros :
- We always had the feeling that we have a partner at the other side.
- They were flexible and open to new ideas, especially when you have to work with a startup.
- We had weekly meetings with the project manager and if there was an emergency, they always made time to jump in a quick meeting.
- I felt their involvement within the project and good at problem solving situations.
Cons :
- Nothing comes to my mind. The overall experience was great.
Project Details
Caries Monster Fighters - a comprehensive approach to motivating children to have dental treatment
Mobile App Development
$50001 to $200000
Completed
"Caries Monster Fighters" - a game with elements of augmented reality, which helps to turn a visit to the dentist into an exciting interactive experience for a child.
Empat is an incredible partner to work on App Development
Oleksandr Krasnovyd
Senior Frontend Developer at Playtika
7 months ago
We had an idea of the app aiming to help people go through COVID-19 easier.
We provide users with an app that helps them understand what’s going on, how they can protect themselves, how to use medications, and what actions they should take.
This app basically helps COVID-19 patients decrease the outcomes of the disease.
Empat helped us create the prototype for our app. First, we went through a discovery phase to understand the users and build the customer journey. During this phase, they also did customer interviews to scope out the project and gathered the technical requirements for the design.
Then, they designed the wireframes and the UI from scratch, after which they provided us with a brand book related to those designs.
Finally, they designed and built the app’s prototype on Figma.
We provide users with an app that helps them understand what’s going on, how they can protect themselves, how to use medications, and what actions they should take.
This app basically helps COVID-19 patients decrease the outcomes of the disease.
Empat helped us create the prototype for our app. First, we went through a discovery phase to understand the users and build the customer journey. During this phase, they also did customer interviews to scope out the project and gathered the technical requirements for the design.
Then, they designed the wireframes and the UI from scratch, after which they provided us with a brand book related to those designs.
Finally, they designed and built the app’s prototype on Figma.
Pros :
- Empat’s project management was very clear and structured for us
- They met all the deadlines, and their work was fast and organized.
- High involvement in project: they really strived to deeply understand what we wanted and didn’t limit themselves to doing what we asked them for.
- Their structured approach helped us plan the process and move easier into the development stage.
Cons :
- No, our cooperation went very well, so I can't even think of anything.
Project Details
UI/UX design and App Development for HealthCare Company
Mobile App Development
$10001 to $50000
In progress
CovidEnd is an app that helps people go through COVID-19 easier with an information how they can protect themselves, how to use medications, and what actions they should take.
Great mobile app developers making high quality products with passion
Sophie Wagner
Co-Founder at ProStoryFun
7 months ago
The project team consisted of the following positions: UI/UX Designer, Backend development, iOS development, Android development, Frontend development, DevOps, QA/QC.
Empat provides robust, formalized practices and takes project management seriously. We had weekly meetings with the project manager to review the deliverables.
We reached milestones without delays, and everything was done according to specifications. Users were taking advantage of the product’s features as they were being added continuously through regular sprints.
The project began with an introduction to the team and the presentation of a project roadmap that outlined the deliverables and schedule. We started with the design and Empat sent us an app prototype for app flow approval.
Empat provides robust, formalized practices and takes project management seriously. We had weekly meetings with the project manager to review the deliverables.
We reached milestones without delays, and everything was done according to specifications. Users were taking advantage of the product’s features as they were being added continuously through regular sprints.
The project began with an introduction to the team and the presentation of a project roadmap that outlined the deliverables and schedule. We started with the design and Empat sent us an app prototype for app flow approval.
Pros :
- They always put clients first in their development process. Whenever we had any questions or concerns, they helped us out almost immediately.
- It helped us to get cost-effective solutions with complete attention to detail.
- The project managers ensured that the team gave us daily reports and gave us detailed reports about the project progression.
Cons :
- I can't remember nothing off the top of my head right now.
Project Details
ProStory - Value in every minute
Mobile App Development
$50001 to $200000
In progress
A social media platform that is focused on skill sharing and valuable video content where professionals help people grow and learn within a minute-long video.
Top Website and App Development & Design Service - Highly Recommended!
A
Alex Shevchenko
Chief Executive Officer at PLVSystems
7 months ago
We wanted to create a website that would show our company's best side to our customers, which is why we hired Empat for this position. Empat did an excellent job managing the project. They were always available and quick to resolve any issues I had.
The project was well defined from the start, and everything was well communicated. We kept track of all their tasks, which ensured that the project's progress was transparent.
Everyone I've shown the website has given it positive feedback on its look and feel. We were also able to complete the project within the timeframe we had set as our goal.
Empat has a large number of highly skilled developers, which is one of the reasons we chose them for this project.
The project was well defined from the start, and everything was well communicated. We kept track of all their tasks, which ensured that the project's progress was transparent.
Everyone I've shown the website has given it positive feedback on its look and feel. We were also able to complete the project within the timeframe we had set as our goal.
Empat has a large number of highly skilled developers, which is one of the reasons we chose them for this project.
Pros :
- Speed of delivering. They receive instructions and act on them almost immediately.
- Communication process. Everyone on the Empat team is super nice.
- Quality of work they gave out is also amazing. They exceeded my expectations.
Cons :
- There really isn't anything that comes to mind. We’ve had a positive experience with Empat.
Project Details
PLVSystems - website development and design services
Web Development
$10001 to $50000
Completed
PLV is a company that specialises in detailed concept development and design, as well as high-quality commercial equipment production. We wanted to create a website that would show our company's best side to our customers.
Impressive Technical Expertise for iOS and Android app development. Partners that you can trust
Evgen Podliesnykh
Chief Executive Officer at Konteyner
6 months ago
The project team consisted of the following positions: UI/UX Designer, Backend development, iOS development, Android development, Frontend development, DevOps, QA/QC.
Empat provides robust, formalized practices and takes project management seriously. We had weekly meetings with the project manager to review the deliverables.
We reached milestones without delays, and everything was done according to specifications. Users were taking advantage of the product's features as they were being added continuously through regular sprints.
The project began with an introduction to the team and the presentation of a project roadmap that outlined the deliverables and schedule.
We started with the design and Empat sent us an app prototype for app flow approval.
Their entire team is extremely responsive and works hard to keep strong client relationships. Whenever we needed any help, we directly contacted the project manager that is always available to help us.
Empat provides robust, formalized practices and takes project management seriously. We had weekly meetings with the project manager to review the deliverables.
We reached milestones without delays, and everything was done according to specifications. Users were taking advantage of the product's features as they were being added continuously through regular sprints.
The project began with an introduction to the team and the presentation of a project roadmap that outlined the deliverables and schedule.
We started with the design and Empat sent us an app prototype for app flow approval.
Their entire team is extremely responsive and works hard to keep strong client relationships. Whenever we needed any help, we directly contacted the project manager that is always available to help us.
Pros :
- They're very service-minded and customer-oriented, and we jumped at the chance to work with them.
- They're very service-minded and customer-oriented, and we jumped at the chance to work with them.
- It's worked well because dedicated developers is very collaborative and easy to work with.
Cons :
- Everything went very well. Working with Empat was a fantastic experience.
Project Details
Konteyner APP - mobile application development
Mobile App Development
$50001 to $200000
In progress
I came up with an idea to create an application, with the main functionality of finding pub & brewery near your location, ordering your favorite craft beer, implementation of a loyalty system and community as well as possibility to track the order.
We are extremely satisfied with Empat. We certainly recommend them for any web/mobile development related projects.
Daryna Popova
Head Of Communications at Plast – National Scout Organization of Ukraine
6 months ago
We needed a website where everyone could get acquainted with information about our organisation, its activities and conditions on how to join it. The launch of the site increased the influx of new participants by 40%, allowed us to become more open to the public since anyone can look through the reports that we post and the events that we hold. The empath is excellent in communication skills. They built a well-coordinated work and systematically gave us feedback on the progress of the project. The questions that they had were not waiting for the next appointment, which would have delayed the development process, but were resolved by the project manager Elvira immediately, using Telegram to contact me. Thanks to their flexibility and responsibility, they resolved emerging issues rather quickly, which gave us a sense of their constant involvement in the development of the website.
Pros :
- They gave us professional advice on how to design the site, what information is better to include there.
- They were open to new ideas and edits that we made while working on the website.
Cons :
- I was delighted to work with them. I have no complaints.
Project Details
Website for Plast – National Scout Organization of Ukraine
Web Development
$10001 to $50000
In progress
We needed a website where everyone could get acquainted with information about our organization, its activities and conditions on how to join it. Plast is actively gaining its popularity among young people, which leads to a larger number of people who want to know about us and the criteria by which they can get to us. This site decides to fulfill these functions and helps us attract more potential members.
Outstanding experience, exceptional value. Exceeded expectations on all accounts. The best choice I made was selecting Empat.
Z
Zahir Abdallah
CEO at Baqala
6 months ago
A positive recommendation from my colleagues helped me make a choice in favor of this company. Working with Empat was great. Their team was very responsive and came up with many ideas during the engagement, helping us decide on what technology to use.
They has always maintained good timelines. The project manager shared sprint plans with us and always delivered tasks on time, using tools like Jira.
Empat team was always hard-working and dedicated, giving me updates on what was being done at every point.
Clients have complimented the beautiful design, and ease of navigation. Any improvements made were smooth in terms of updating the website as well.
They has always maintained good timelines. The project manager shared sprint plans with us and always delivered tasks on time, using tools like Jira.
Empat team was always hard-working and dedicated, giving me updates on what was being done at every point.
Clients have complimented the beautiful design, and ease of navigation. Any improvements made were smooth in terms of updating the website as well.
Pros :
- Empat got everything done as they promised and professional weekly updates were given so we knew we were on track.
- I was pleased that, after discussing the project's goal, it was clearly communicated to the team, and as a result, we got exactly the product that mee
Cons :
- Everything went well. I recommend Empat as a truthful partner.
Project Details
Baqala - Multi-Store Delivery App
Web Development
$10001 to $50000
In progress
We’re Baqala Multi-Store delivery app, that helps improving the services and shopping experience in small groceries. We needed a website that would allow us to share information with our clients while also displaying general information about our company and services we provide.
An outstanding business partner which delivers outstanding products and services
N
Nicolas Arno
CEO at FrontLine
6 months ago
These guys had already implemented a couple of cool projects in support of Ukraine during the war, and we wanted to get the same cool result in a short time, so we turned to them.
Project management was great. They always kept in touch with us and tried to understand what we wanted. They spent a lot of time with us to understand our revisions and give us their perspective. It was a well-structured process.
In less than a month of work we got a full-fledged website! We are more than happy with their efficiency.
The level of technical maturity. In web development, it can be hard to find people with enough experience and skill to do such a fast development.
Project management was great. They always kept in touch with us and tried to understand what we wanted. They spent a lot of time with us to understand our revisions and give us their perspective. It was a well-structured process.
In less than a month of work we got a full-fledged website! We are more than happy with their efficiency.
The level of technical maturity. In web development, it can be hard to find people with enough experience and skill to do such a fast development.
Pros :
- It's great to work with Empat because they're very good at communicating, and they always respond to our requests in a timely manner.
- Additionally, they always deliver high-quality work. When we've had issues, they have resolved them quickly. So far, there are no complaints.
Cons :
- No, I think they don’t have any. They gave us a lot of ideas and always tried to be helpful.
Project Details
UI/UX Design and Web Development
Web Development
$10001 to $50000
Completed
Front Line Ukraine is an alliance of scientists, medics, and the military for the sake of saving the lives of Ukrainian children and the Ukrainian population. We wanted to create an informational website with the ability to leave/request help.
Development Services for Real Estate Company. Highly recommend Empat as a trustworthy company.
A
Ameer Abdullah
Co Founder at Diva
2 months ago
We had a request to create a site to provide information to potential customers about us and the services we provide, to publish for our segment of professional impact reviews of market situations in general and trends that have dominated the office real estate market.
We considered several options for local companies and chose Empat. Their CEO held an intro-meet for us, where we asked all the questions and got to know their approach to work, and we were quite satisfied with it.
As a result of our cooperation, we received a platform on which we can place information about our company and thus become closer and more open to our potential clients/partners. Also, the results of our research can be published and everyone can get acquainted with them. We are glad that we can broadcast information about ourselves and the fruits of our work to the masses.
We considered several options for local companies and chose Empat. Their CEO held an intro-meet for us, where we asked all the questions and got to know their approach to work, and we were quite satisfied with it.
As a result of our cooperation, we received a platform on which we can place information about our company and thus become closer and more open to our potential clients/partners. Also, the results of our research can be published and everyone can get acquainted with them. We are glad that we can broadcast information about ourselves and the fruits of our work to the masses.
Pros :
- The project was a great success. From start to finish, the guys were brilliant to work with.
- I would highly recommend them to anyone who is looking to develop a website from scratch and I really appreciate all the hard work.
Cons :
- Can't think of any that guys haven't implemented after receiving some sort of advice in my feedback during our long cooperation.
Project Details
Invest in Diva - Real Estate Company
Web Development
$10001 to $50000
In progress
We are an enjoy resort-like living at the UAE’s most iconic and vibrant waterfront destination. The website consists of blocks of information about our services, market research, information about our company and career opportunities.
Empat Executive Interview
Nazar Gulyk
CEO, Empat
Please introduce your company and give a brief about your role within the organization.
We’re Empat - a full-service mobile & web agency for startups and businesses. My name is Nazar and I'm the CEO of this company.
What is the story behind starting this company?
The story began in 2013 with the creation of a small boutique web studio with high-profile clients. This studio's co-owner and primary account manager was me. Over the next five years, I founded three startups in various industries with varying degrees of success; two of them failed, and one was sold. In 2018, I decided to bring together the teams of three startups and a web studio to form Empat. We also launched the startup studio Empat two years later, in 2021, but due to the start of Russia's large-scale war against Ukraine and the focus on the Ukrainian market, we stopped investing in projects in 2022. We are now operating as a service outsourcing company.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We have 56 employees, all of whom work in-house. Furthermore, the team has a low turnover - the average contract is 4-5 years with the same developers.
The hiring of freelancers raises the risk of quality and delivery for both us and our customers.
The hiring of freelancers raises the risk of quality and delivery for both us and our customers.
How does your company differentiate itself from the competition?
The majority of the team members have worked in startups, are co-founders of startups, or have their own pet projects. As a result, we have highly organized agency and creative thinking outside the box. This, I believe, is one of our strongest suits.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
Some of our clients have been working with us since 2014. Almost 70% of new projects come from existing clients or recommendations. Healthcare, FinTech, EdTech, and Social Media are some of the major industries.
Please share some of the services that you offer for which clients approach you the most for?
We excel at creating startups from the ground up, particularly mobile apps: our developed apps are now thriving in the US market, and our clients' MVPs have received their 25M+ investments.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
The only way to know if your customers are truly satisfied with your company, products, and services is to conduct regular customer satisfaction surveys. We have a clear system for measuring customer satisfaction, and we conduct monthly surveys to determine how well we are doing our job.
What kind of support system do you offer to your clients for catering to their queries and issues?
Our managers are assigned to each client and are available through the communication channels that are most convenient for them. In addition, we have two months of project support after the project is completed.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
The billing system is determined by the project. This is typically monthly billing in the time & materials format, which is approved by the client at the beginning of the month.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
Projects starting at $5,000 are considered.
What is the price range (min and max) of the projects that you catered to in 2021?
The price range is 10.000$ - 800.000$
Where do you see your company in the next 10 years?
10 years is too long in today's world. In the next year, we want to help our clients launch more than 50 new projects, attract more than $5 billion in investments, and have a total audience of 1 billion users across all of our projects.
