“Appsters built a secure, HIPAA-compliant patient app that boosted our scheduling rate by 14%”
Appsters built HIPAA-compliant iOS and Android apps for our patient engagement platform, integrating them with our EHR backend with role-based access control and in-app scheduling features. Our scheduled appointment rate increased by 14% after launch. Their QA process was exceptionally thorough—penetration testing only surfaced minor code tweaks, demonstrating the rigor of their work. They also provided excellent documentation throughout. The main area for improvement was communication around scheduling coordination. While they managed the time zone difference effectively, assigning a dedicated onshore project coordinator with more structured daily handoffs would have minimized that friction.
