Working with organisations that care about people and planet
Overview
The Ethical Agency (TEA) is an award-winning, B Corp-certified creative and digital agency specialising in graphic design, ESG communication, low-carbon web development, video production, and impact-driven digital marketing. Established in 2017 with offices in Cape Town and London, the agency serves NGOs, social enterprises, and sustainability-focused organisations across 25 countries.
TEA maintains the 2nd highest B Impact Score in South Africa (111.7) and is the only agency in Africa recognised by the Green Web Foundation for 100% renewable energy-powered hosting. With a 5-star Google rating and 70 five-star reviews, TEA is a high-authority partner for global organisations.
Core Service Specialisms:
ESG & Sustainability Communication: Specialist Annual, ESG, and Impact report design.
Sustainable Digital: Low-carbon website development, UX/UI design, and Green hosting.
Multimedia Production: Professional video production, animation, and scriptwriting for social impact.
Creative Branding: Full-spectrum brand identity for environmental and health sectors.
Digital Marketing: SEO, AI search strategy, and impact-led digital campaigns.
Global Client Portfolio: TEA is trusted by the World Bank, WWF, Greenpeace, the United Nations, GIZ, and the Presidency of South Africa. The firm is dedicated to amplifying the reach of organisations focusing on circular economies, wildlife conservation, global development, and climate action.
What clients say
Every review is verified through Goodfirms before it's published.
What reviewers mention most
“The TEA team is always responsive and willing to go the extra mile.”
We enjoy working with The Ethical Agency team - they are always willing to go the extra mile. We value their brand integrity alignment with our mission and vision.
“A reliable, detail-oriented design partner that makes complex information genuinely accessible.”
In over 15 years of working with creative professionals, The Ethical Agency stands out as one of the finest design firms I've encountered. Their work on our procurement report and chatbot design demonstrated both technical skill and a real understanding of our audiences. They're reliable, detail-oriented, and have a genuine talent for translating complex information into something clear and engaging. They'll be my first call next time, and I'd recommend them without hesitation.
“It was a pleasure to work with the Ethical Agency. Every step has been smooth sailing.”
The Ethical Agency was a pleasure to work with from start to finish of our project. All staff members were engaging, responsive, open to incorporate our ideas, and to respond to our changing needs within the course of their website overhaul.
Focus
How the team's effort is distributed across services.
The Positioning
The stack the team uses to move faster.
Where their work concentrates - by industry, budget, and timeline.
Where we are
Offices where The Ethical Agency operates.
