Overview

About The Ethical Agency

The Ethical Agency (TEA) is an ethical, B Corp certified, carbon-neutral design and communications agency for organisations that care about people and planet: NGOs and non-profits, international development organisations, foundations, and environmental, climate change, conservation, and sustainability-led organisations. Since 2017, TEA’s 24 specialists have designed over 400 reports and publications for clients in 25 countries, including the World Bank, the United Nations, Greenpeace, WWF, and the Presidency of South Africa.

Services: award-winning annual, integrated, sustainability, ESG, impact, and research report design; publication design; brand identity and logo design; website design and development, including WordPress, with green hosting and maintenance; video and animation production; and SEO and GEO. TEA specialises in sustainability communications, turning complex, technical, and data-rich content into clear, accessible design.

Based in Cape Town, South Africa, with a presence in London, UK. TEA has a B Impact Score of 111.7 and is the only agency in Africa recognised by the Green Web Foundation for 100% renewable energy-powered website hosting.

What clients say

Review Analytics of The Ethical Agency

Every review is verified through Goodfirms before it's published.

5.03 Verified Reviews
Quality5.0
Schedule & Timing5.0
Communication5.0
Overall5.0
Review Summary
Summarized from 3 verified reviews · Updated August 2026
The Ethical Agency is recognized for responsive, accessible communication and willingness to address client needs beyond initial scope. Clients highlight the team's detail-oriented approach to making complex information intuitive and their flexibility in adapting to project requirements. Consistent availability and proactive support characterize the working relationship.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of The Ethical Agency
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What reviewers mention most

Cilnette Pienaar
Cilnette Pienaar, Head: Communications & PublishingVerified Review
Posted on Apr 14, 2026

“The TEA team is always responsive and willing to go the extra mile.”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Web DesignDigital MarketingBrandingVideo ProductionMarket ResearchGraphic DesignLogo DesignPrint DesignPackaging Design

We enjoy working with The Ethical Agency team - they are always willing to go the extra mile. We value their brand integrity alignment with our mission and vision.

Rajan Zaveri
Rajan Zaveri, Senior Content Strategist and Storyteller at International Budget PartnershipVerified Review
Posted on Apr 10, 2026

“A reliable, detail-oriented design partner that makes complex information genuinely accessible.”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Web DesignGraphic DesignLogo DesignPrint DesignPackaging Design

In over 15 years of working with creative professionals, The Ethical Agency stands out as one of the finest design firms I've encountered. Their work on our procurement report and chatbot design demonstrated both technical skill and a real understanding of our audiences. They're reliable, detail-oriented, and have a genuine talent for translating complex information into something clear and engaging. They'll be my first call next time, and I'd recommend them without hesitation.

Anonymous
AnonymousVerified Review
Posted on Apr 8, 2026

“It was a pleasure to work with the Ethical Agency. Every step has been smooth sailing.”

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Web DevelopmentWeb DesignGraphic DesignLogo DesignPrint DesignPackaging Design

The Ethical Agency was a pleasure to work with from start to finish of our project. All staff members were engaging, responsive, open to incorporate our ideas, and to respond to our changing needs within the course of their website overhaul.

Focus

Service Focus of The Ethical Agency

How the team's effort is distributed across services.

20%20%20%20%20%

Industries Focus

15%10%10%5%5%5%5%5%5%5%5%5%5%5%5%5%

Client Focus

Small Business50%
Medium Business50%

The Positioning

AI Tools & Purpose

The stack the team uses to move faster.

Claude
Building bespoke web app solutions for clients.
Canva
Designing templates for our clients
Gemini
Day to day business intelligence support tool
Grammarly
Used in all writing functions writing the company
N8N
AI workflows to complex solutions
Selected Work

Client Portfolio of The Ethical Agency

Where their work concentrates - by industry, budget, and timeline.

Project Industry

Fintech25%
Social25%
Healthcare25%
Business Services25%
Major industry focus
Fintech

Project Cost

$0 to $1000025%
$10001 to $5000075%
Common project cost
$10001 to $50000

Project Timeline

1 to 25 Weeks100%
Typical timeline
1 to 25 Weeks

Clients: 20

WWFThe World BankThe Presidency of South AfricaGreenpeace AfricaInternational Tax Development CentreUniversity of Cape TownICLEIGreenCapeSouth South NorthMail & Guardianthe United NationsCentre for Environmental RightsGreen Building Council of South AfricaGerman Chamber of CommerceGIZClimate Bonds InitiativeConsumer Goods Council of South AfricaAfrican Circular Economy NetworkInternational Budget PartnershipSouth African Government

Portfolios: 4

Where we are

Locations (1)

Offices where The Ethical Agency operates.

Headquarter
South Africa

South Africa

Spaces, Dock Road Junction, Corner Stanley & Dock Road, V&A Waterfront
Cape Town, Western Cape 8001
+27 021 140 8534