Working with organisations that care about people and planet

The Ethical Agency (TEA) is an award-winning, B Corp-certified creative and digital agency specialising in graphic design, ESG communication, low-carbon web development, video production, and impact-driven digital marketing. Established in 2017 with offices in Cape Town and London, the agency serves NGOs, social enterprises, and sustainability-focused organisations across 25 countries.

TEA maintains the 2nd highest B Impact Score in South Africa (111.7) and is the only agency in Africa recognised by the Green Web Foundation for 100% renewable energy-powered hosting. With a 5-star Google rating and 70 five-star reviews, TEA is a high-authority partner for global organisations.

Core Service Specialisms:

  • ESG & Sustainability Communication: Specialist Annual, ESG, and Impact report design.

  • Sustainable Digital: Low-carbon website development, UX/UI design, and Green hosting.

  • Multimedia Production: Professional video production, animation, and scriptwriting for social impact.

  • Creative Branding: Full-spectrum brand identity for environmental and health sectors.

  • Digital Marketing: SEO, AI search strategy, and impact-led digital campaigns.

Global Client Portfolio: TEA is trusted by the World Bank, WWF, Greenpeace, the United Nations, GIZ, and the Presidency of South Africa. The firm is dedicated to amplifying the reach of organisations focusing on circular economies, wildlife conservation, global development, and climate action.

Partner Programs

Google Partner
Meta Business Partner
South Africa South Africa
Spaces, Dock Road Junction, Corner Stanley & Dock Road, V&A Waterfront, Cape Town, Western Cape 8001
+27 021 140 8534
$50 - $99/hr
10 - 49
2017

Why The Ethical Agency ?

  • B Corp Certified company
  • 50-star Google rated with 70 x 5-star reviews
  • Work with orgs. that care about people and planet

Service Focus

Focus of Web Design
  • Website - 29%
  • Landing Page - 2%
  • Launch Page - 2%
  • E-commerce - 2%
  • Logo Design - 10%
  • User Experience - 3%
  • Graphic Design - 20%
  • Packaging Design - 2%
  • Print Design - 10%
  • Illustration - 10%
  • Motion Graphics Design - 10%
Focus of Web Development
  • Wordpress - 95%
  • Squarespace - 5%
Focus of Digital Marketing
  • Branding - 25%
  • Video Production - 50%
  • Market Research - 25%
Focus of Mobile App Development
  • Web Apps - 50%
  • React Native - 50%

Industry Focus

  • NGOs - 20%
  • Financial & Payments - 10%
  • Government - 10%
  • Oil & Energy - 10%
  • Business Services - 5%
  • Education - 5%
  • Healthcare & Medical - 5%
  • Information Technology - 5%
  • Legal & Compliance - 5%
  • Utilities - 5%
  • Social - 5%
  • Enterprise - 5%
  • Insurance - 5%
  • Agriculture - 5%

Client Focus

50% Medium Business
50% Small Business

AI Tools & Purpose

Claude Claude

Building bespoke web app solutions for clients.

Canva Canva

Designing templates for our clients

Gemini Gemini

Day to day business intelligence support tool

Grammarly Grammarly

Used in all writing functions writing the company

N8N N8N

AI workflows to complex solutions

Detailed Reviews of The Ethical Agency

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Client Portfolio of The Ethical Agency

Project Industry

  • Healthcare & Medical - 33.3%
  • Social - 33.3%
  • Financial & Payments - 33.3%

Major Industry Focus

Healthcare & Medical

Project Cost

  • $10001 to $50000 - 66.7%
  • $0 to $10000 - 33.3%

Common Project Cost

$10001 to $50000

Project Timeline

  • 1 to 25 Weeks - 100.0%

Project Timeline

1 to 25 Weeks

Clients: 20

  • WWF
  • The World Bank
  • The Presidency of South Africa
  • Greenpeace Africa
  • International Tax Development Centre
  • University of Cape Town
  • ICLEI
  • GreenCape
  • South South North
  • Mail & Guardian
  • the United Nations
  • Centre for Environmental Rights
  • Green Building Council of South Africa
  • German Chamber of Commerce
  • GIZ
  • Climate Bonds Initiative
  • Consumer Goods Council of South Africa
  • African Circular Economy Network
  • International Budget Partnership
  • South African Government

Portfolios: 3

Rebrand of leading Pathologists in South Africa

Rebrand of leading Pathologists in South Africa

  • Rebrand of leading Pathologists in South Africa screenshot 1
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$10001 to $50000
12 weeks
Healthcare & Medical

The rebranding of Lancet Laboratories by The Ethical Agency represents a masterclass in balancing clinical heritage with 2026’s digital-first, ethical standards. As a leading pathology provider, Lancet required a visual identity signalling scientific precision and approachable care. Leveraging our 111.7 B Corp authority, we transformed the brand into a unified, high-authority entity.

1. Logo Evolution: We refined the Lancet logo into a minimalist mark that retains legacy trust while ensuring legibility. Engineered for "Visual Elasticity", it remains sharp and authoritative whether on a microscopic slide, a smartphone screen, or a laboratory facade.

2. Colour & Typography: We introduced a sophisticated "Trust-Blue" palette with vibrant secondary tones to avoid clinical coldness. This is paired with a bespoke typographic system focused on WCAG 2.1 accessibility, ensuring critical medical information is easily readable by all patients.

3. Brand Guidelines: We developed exhaustive guidelines to serve as a "Source of Truth". This ensures total continuity across all territories, from logo exclusion zones to tonal voice, allowing Lancet’s teams to execute high-end design consistently.

4. Stationery & Assets: All corporate stationery and marketing collateral were redesigned with functional elegance. Where physical production was required, we prioritised sustainable, low-impact materials aligned with our B Corp values.

5. Vehicle Branding: Lancet’s fleet is a vital touchpoint. We developed a high-visibility branding system that turns every mobile unit into a professional brand ambassador, synonymous with efficiency and reliability on the road.

6. Website (In Development): The digital transformation culminates in a high-performance, low-carbon website. Built on a "Clean Code" framework, this hub will prioritise UX for patients and doctors alike, mirroring the laboratory's own technical excellence.

Circular South Africa (ACEN) Website Design and Build

Circular South Africa (ACEN) Website Design and Build

  • Circular South Africa (ACEN) Website Design and Build screenshot 1
$10001 to $50000
12 weeks
Social

At The Ethical Agency, we engineer WordPress ecosystems that balance high-end design with sustainability. As a B Corp with a score of 111.7, based in Cape Town and London, we turn your mission into a high-performance, low-carbon digital home. We create future-proof assets that lead in the 2026 GEO (Generative Engine Optimisation) landscape.

1. Strategic Wireframing & Architecture

Every project begins with a deep dive into information architecture. We craft strategic wireframes as a digital blueprint. This phase prioritises logical content flow, clear conversion paths, and a seamless user journey. By mapping out the structure early, we ensure the final product is built for purpose and engineered for maximum stakeholder engagement.

2. UX & UI Design

Our UX design merges award-winning aesthetics with rigorous accessibility (WCAG 2.1). We create engaging, intuitive interfaces that resonate with conscious audiences. From bespoke typography to ethical colour theory, every element reflects your brand's maturity and ESG values. We focus on "Human-Centric Design," ensuring your site is inclusive and visually stunning across global markets.

3. WordPress Development

We specialise in "clean code" WordPress builds. We avoid the "bloat" of traditional templates, opting for custom, scalable solutions that reduce the site's digital weight. This technical precision ensures lightning-fast load speeds and a lower carbon footprint. Our code is structured to be "extractable" by AI search agents, giving your brand a competitive advantage in conversational results.

4. Green Hosting & Maintenance

Post-launch, your site is hosted on 100% renewable-powered servers. As partners of the Green Web Foundation, we ensure your digital presence is truly eco-friendly. Our maintenance packages provide proactive support and speed optimisation. We monitor performance and energy use 24/7, ensuring your site remains secure and carbon-efficient as a mission-led leader. 

The World Bank – Plastic Pollution in Coastal West Africa

The World Bank – Plastic Pollution in Coastal West Africa

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  • The World Bank – Plastic Pollution in Coastal West Africa screenshot 4
$0 to $10000
12 weeks
Financial & Payments

At The Ethical Agency, our report design process merges high-end aesthetics with audited data integrity. As a B Corp with a score of 111.7, we specialise in transforming complex ESG, Sustainability, and Annual Reports into engaging, "Truth-first" narratives for stakeholders in Cape Town and London.

1. Design Concept & Creative Direction
We establish a visual theme aligned with your brand’s impact goals. This defines the typography, colour palette, and grid systems that carry your mission through the document, ensuring the design feels as authoritative as the data it contains.

2. Infographics & Data Visualisation
We turn technical data into high-authority infographics. We focus on information hierarchy, ensuring metrics like carbon footprints or social ROI are easily "extractable" for human readers and AI analysts. We simplify complexity without losing nuance.

3. Photography & Asset Management
Visual authenticity is critical. We provide photography management and ethical art direction. Managing shoots in SA and the UK or sourcing low-carbon assets, we ensure every image reinforces your real-world impact and avoids "greenwashing" cliches.

4. Navigation & Digital UX
We implement advanced navigation for digital reports, including an interactive table of contents, cross-linking, and WCAG 2.1 compliance. We ensure reports are inclusive and easy to traverse on any device.

5. Revisions & Collaborative Refinement
We manage revisions with rigour. Using collaborative loops, we ensure stakeholders are aligned. This iterative phase is seamless, maintaining creative integrity while ensuring every data point is verified and every edit is precisely executed.

6. Exports & Multi-Format Rollout
We deliver high-performance, interactive digital PDFs, web-optimised summaries for GEO visibility, and print-ready files, all managed via eco-friendly procurement. Our process ensures your report is future-proof and sets the benchmark in your sector.