Tribe Consulting

Tribe Consulting is one of the largest BPO/BPM providers in Pakistan and an AI-native intelligent operations company, founded in 2014. From a five-seat operation, Tribe has grown to 2,000+ professionals across six delivery centers in four countries: Laconia, New Hampshire (US HQ); Karachi, Lahore and Islamabad; Ras Al Khaimah; and San José, Costa Rica. We run 24/7/365 operations handling 30,000+ calls a day for organizations across the US, Canada, Europe and the Middle East.

Every Tribe operation runs on TIOS, the Tribe Intelligent Operating System: autonomous AI agents execute structured, high-volume work, enterprise platforms orchestrate workflows and real-time insight, and people handle judgment, exceptions and relationships, all under SLAs. Clients choose human teams, AI agents or a hybrid.

Services: inbound and outbound contact centers, customer service outsourcing, live chat and multichannel support, back-office outsourcing, revenue cycle management, recruitment process outsourcing, virtual assistants, QA, analytics, AI agents, and custom software through CodingKey, our development arm.

Industries: healthcare, real estate, restaurants and QSR, retail and e-commerce, financial services, logistics and technology.

Recognition: Gold Award, Best in BPO, P@SHA ICT Awards 2026; Best in BPO, HBL P@SHA ICT Awards 2024; Runner-Up, Sales Whisperer AI, 2025. Three straight years of P@SHA recognition.

With 92% employee retention, multisite business continuity and PCI DSS compliant operations, Tribe helps enterprises improve customer experience, cut operating costs and scale with control.