Professional and Knowledgable People

Unicom is a 24/7 inbound and outbound call center staffed with a team of professional communication agents to provide answering services, processing and operational tasks for your business.

Whether you require technical or customer care helpdesk, sales, intake, scheduling, reservation or simple message intake and contact Unicom agents respond reliably, accurately and are always accountable to the performance of your tasks.

Our custom solutions follow your protocols and procedures - we lower your business costs and allow you and your staff to focus on what provides you the most value.

United States United States
12560 S Holiday Dr, Ste C Alsip, Chicago, Illinois 60803
708-239-8000
< $25/hr
10 - 49
1990

Service Focus

Focus of Business Services
  • Transcription - 33%
  • Answering Services - 33%
  • HR - 34%
Focus of BPO Services
  • Customer Service - 33%
  • Technical Support - 33%
  • Call Center Services - 34%
  • Inbound - 50%
  • Outbound - 50%

Industry Focus

  • Other Industries - 16%
  • Business Services - 14%
  • Healthcare & Medical - 14%
  • Information Technology - 14%
  • Legal & Compliance - 14%
  • Real Estate - 14%
  • Transportation & Logistics - 14%

Client Focus

80% Small Business
20% Medium Business

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