Voice Contact Center

WE THINK OUTSIDE THE BOX. AND WE CAN DELIVER.
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Overview
< $25/hr
250 - 999
2008
We have been gathering experience in the market of call center and contact center services since the mid-90s. We used them to build a company that realizes our knowledge and passions. Today, we are a recognizable and appreciated brand by customers. Our specialization is multi-channel customer service : telephone, sms, e-mail, chat, social media and traditional correspondence. The Voice Contact Center offer also includes such services as teleshopping , telephone debt coll

We have been gathering experience in the market of call center and contact center services since the mid-90s. We used them to build a company that realizes our knowledge and passions. Today, we are a recognizable and appreciated brand by customers. Our specialization is multi-channel customer service : telephone, sms, e-mail, chat, social media and traditional correspondence. The Voice Contact Center offer also includes such services as teleshopping , telephone debt collection and telephone surveys .

We have 3 modern operating centers located in Warsaw, Łódź and Lublin. We are flexible and we are still developing. We provide our clients with over 650 professional contact center positions, the number of which can be significantly increased in a short time. We have operational centers in Warsaw, Łódź and Lublin.

The quality of our services has been recognized in the most important competitions in the call center industry: Outsourcing Stars, Call Center Awards, Telemarketer of the Year and Golden Arrow.

We are part of the OEX Group , one of the largest entities on the business services market in Poland.

Key Clients

PZU, Affidea, Burda, Circle K, Lo'real, NC+, National Geography, Volvo, Paradyz, Kredito24, Braster, Vippo, Komfort and many more.

pl
Poland
Voice Contact Center
o . ul. Równoległa, Warsaw, Warsaw 02-235
22 255 20 00
Focus Area
Service Focus
  • BPO Services
  • Translation Services
70%
30%
Client Focus
  • Large Business(> $1B)
  • Medium Business($10M - $1B)
  • Small Business(< $10M)
34%
33%
33%
Industries Focus
  • Advertising & Marketing
  • Automotive
  • Business Services
  • Consumer Products
  • Education
  • Financial & Payments
  • Information Technology
  • Legal & Compliance
  • Manufacturing
  • Other Industries
  • E-commerce
  • Insurance
  • Retail
  • Transportation & Logistics
  • Other
7%
7%
7%
7%
7%
7%
7%
7%
7%
7%
6%
6%
6%
6%
6%
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