Zibtek

Custom Software Developers-Mixing Talent & Passion

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Zibtek is a leading software development company led by industry technology veterans with the real-world experience of starting, building, and exiting multiple companies. That means our advantage is being your strategic partner; offering advice and ideas to make your project better, faster, and more efficient. Since 2009, our agile methodology process enables us to effectively handle software projects of any scale and complexity, quickly and much more cost-effectively than many similar software, web, or app development firms.  Our 250 + experienced and highly trained engineers and managers collaborate between our 3 global locations and serve our clients throughout the entire software development life-cycle

$50 - $99/hr
10 - 49
2009
Locations
United States
1111 Draper Pkwy #206, Draper, UT 84020, USA, Draper, Utah 84020
+1 (801) 895 2894
United States
1111 Draper Pkwy #206, Draper, UT 84020, Draper, Utah 84020
+1 (801) 895 2894

Focus Areas

Service Focus

50%
20%
20%
10%
  • Software Development
  • Mobile App Development
  • Web Development
  • DevOps

Client Focus

40%
35%
25%
  • Medium Business
  • Small Business
  • Large Business

Industry Focus

25%
25%
25%
25%
  • Automotive
  • Business Services
  • Education

Zibtek Clients & Portfolios

Volleymetrics
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Volleymetrics
  • Volleymetrics screenshot 1
$10001 to $50000
40 weeks
Education

Volleymetrics allows users to analyze volleyball data in more functional and meaningful ways through the use of advanced analytics. Better data means elite coaches can enhance every player on the court’s performance. What isn’t measured can’t be tracked and can’t be improved.

Volleymetrics helps sports programs around the world achieve their goals, change the way they approach training and transform the way they think about volleyball. Leagues are able to share information, enforce their rules, while giving coaches access to hundreds of matches. Player data is accessible in a global database that helps facilitate data driven recruiting.

The solution required several layers of custom software application development across multiple technologies. Movement on the court is tracked with the use of smart cameras that capture every movement, volley, across multiple angles. Recordings are then uploaded to the cloud where further automatic analysis occurs. The platform also allows users to stream and distribute video content from a secure, always on platform.

Problems

  • The solution required a web and mobile application development company that could operate across multiple technological domains at the same time. As opposed to hiring an IOT development company, a mobile app development company and a web development company the firm selected Zibtek to serve as a single resource to tackle the unified problem.
  • Capturing data accurately with video is difficult, but the solution required accurate capture to truly add value and be used at the highest professional level.
  • Gathering player data accurately required formalized rounds of testing for IOT development.
  • Training tools are at the core of the application. In one use case, players can be tagged with a note requiring or encouraging their individual review of a play or movement.

Solution

  • Vollemetrics has become the leading volleyball data analytics platform in the world.
  • The solution has been implemented by the US Women's National Team to guide player development.
  • To build a robust data device capture system we elected to use Java as the core of the smart camera application to create reusability in the codebase assuming device obsolescence.
  • Web and mobile applications were developed using the latest and greatest web and mobile development frameworks.
OPTO International
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OPTO International
  • OPTO International screenshot 1
$50001 to $100000
100 weeks
Industrial

OPTO International has been a leader in the retail design industry for more than 35 years. They supply display cases, shelving and storage materials for businesses. Through the years, the company has served clients in more than 20 countries. OPTO has succeeded as an industry leader by designing fixtures to match the latest trends in the market and their clients’ unique needs.

Problems

  • The client's was taking orders manually and leveraging a written process for order and inventory management. Numerous off the shelf ERP solutions were evaluated but no single solution covered all of the business’s needs. As a result, the firm decided to hire a custom software development services firm to build a custom web based ERP solution. 
  • Their marketing website was also stale and needed to be redesigned and re-launched. 
  • The design of a new application and redesign of the marketing website presented several UI and UX challenges. The product catalog had to be restructured in such a way that allowed both web locations to accurately reflected available products, their features and had the flexibility to add new products.
  • To accommodate growth, the client needed a system that would help match customer orders with inventory management orders of supplies. 
  • Various client billing systems needed to be integrated into the tool to allow for a seamless experience for vendors and suppliers. The overarching objective was to consolidate as much manual work into the tool as possible.

Solution

  • As the company had no in-house engineering team, the client evaluated the top software development companies in the market and selected Zibtek.
  • We designed the ERP system and revisited plans for the marketing website. Considerable time was spent on the architecture and user journey to align the website & content with their business requirements.
  • Marketing automation functionality like lead capture was built into the application in order to further enhance the firm’s ability to streamline order and company data capture.
  • We redefined the process for adding new content. Catalog changes were made seamless and structured to be responsive from the admin panel.
  • Visually, the style sheet and content layout and structure were given a modern look.

Result

  • OPTO has become one of the leading companies in the field of retail fixture providers, and it attributes a lot of its success to its redesigned website.

  • Despite the persistent decline in retail, OPTO has grown consistently over the years and has helped its customers save time and money with its unique system.

  • To drive the best customer experience possible, the company has since added additional tools and enhancements to the platform.

Dental Warranty
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Dental Warranty
  • Dental Warranty screenshot 1
$50001 to $100000
52 weeks
Insurance

Dental Warranty

Dental Warranty is the most powerful HIPAA compliant custom software and dental insurance application in the US. The company helps dentists warranty procedures provided to patients on their cosmetic, restorative, fixed or removable dental treatments.

Dental Warranty Inc is the premier third party protection plan for patients receiving dental procedures. When a patient is receiving expensive cosmetic or dental work it is a real possibility that life events or accidents after the fact could lead to expensive rework. Patients at dental practices who use Dental Warranty gain the ability to ensure their investment is protected. Dental practices benefit from incremental revenue and patients save money; both parties reduce risk.

When a dental patient receives cosmetic, restorative, fixed or removable dental treatment, many of these dental treatments are not covered under a patient’s insurance policy. In some cases it could be prohibitively expensive for a patient to pay the huge dental bills for any rework.

As a result of using the service, treatments are backed by a world-class warranty policy and transferrable to other dentist using the service. The outcome is peace-of-mind and savings for dentists as well as patients.

Problems: 

Over the years, the application architecture had been modified several times and included older versions of available technologies. To maintain productivity and growth for the firm, the company needed to evaluate structural issues with the codebase. 

  • Over the years, the application architecture had been modified several times and included older versions of available technologies. To maintain productivity and growth for the firm, the company needed to evaluate structural issues with the codebase. 
  • The application was also lagging behind in needed updates and enhancements which would materially facilitate long term objectives in the business model. It needed improvements in front-end and back-end functionalities. 
  • The client was facing issues maintaining the database for their customers’ warranty and insurance accounts. And, in some instances page loading time on the web application was significant, leading to slow performance. 
  • A robust account set up was needed on the web application in order to display the proper information to the customers who signed up for the product. 
  • Finally, as numerous practices were using the software, ongoing support requests had to be accomplished in addition to other tasks. The application was not properly optimized to resolve routine support issues and unique customer concerns often required direct database level updates.

Solutions:

  • As the system used an older version of Angular, our team had to focus on cleaning up components which could be resolved with a degree of finality. Angular components which could be updated were improved and enhanced ensuring data was being properly saved in the back-end. Numerous functions were re-written along with enhancements to the user interface for the web application. Particular issues resolved in the Angular front end include: 
    1. Created uniform dialogue popups – we made a dynamic class structure to ensure that the correct pop-ups messages were getting properly displayed for every customer (dental office) who accessed the website to register coverage for their patients. 
    2. Eliminate data redundancy issues – in our audit, our developers discovered that the app was coded in a way that made use of numerous redundant classes. Significant measures were taken to eliminate problematic, redundant data issues between the .Net and Angular application layers. 
    3. Speed and performance optimization - we were able to improve web application performance and optimize numerous queries for speed. Proper segregation of data reduced page loading time and improved available bandwidth on the server, making the app run significantly faster for end users.
  • Using proper REST API structures, we fixed the following back-end issues on the web application: 
    1. We corrected the pending registration list to properly display data, whereas before, even if the number of registrations exceeds the previous maximum, it would display. 
    2. Account set up issues were resolved to allow the display of the relevant information, including a list of warranties, coverage, and insurance, when customers or users signed up on the product.
Statix
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Statix
  • Statix screenshot 1
$100001 to $500000
84 weeks
Healthcare & Medical

Statix engaged Zibtek to provide custom healthcare software development services and built an online application that facilitates multi-center studies that:

  • Define question sets and online surveys in order to collect information from patients

  • Provide coordinated data collection for multi-center research projects

  • Provide HIPAA compliant data storage for healthcare information

  • Provide efficient data delivery (including real-time raw data, real-time performance metrics and more)

Solutions

  • We automated all the work that was previously done manually in the application. Some primary issues resolved included:
    1. Automated updating of attempt logs in the database using Angular: Using Bootstrap and Angular, we automated the task of updating attempt logs in the database. We created a list, ‘Attempt type’ on the website that contained various options (including ‘No answer’, ‘Email sent’, ‘Phone busy’, and more). Unlike before, site coordinators no longer need to enter the patient's ‘attempt logs’ record manually in the database. Users simply needed to pick any option from the ‘attempt type’ list, and the record will automatically get updated in the database.
    2. Automated scheduling of surveys using Angular: Using Angular, we automated the scheduling of surveys on the website. We provided a list of options, from which the site coordinators or interviewers from the client side can select any date or time they want to take surveys. The surveys will automatically trigger on the web application at the selected time and date.
    3. Provided a proper randomization process using MEAN stack (Full-stack JavaScript, including MongoDB, Express.js, Angular.js, and Node.js): Using MEAN stack, we provided a proper randomization process (the most reliable method for clinical trials) available on web application. The structure doesn’t allow hospitals or doctors to manipulate the results; removes bias, providing a real representation to the patients regarding the treatment or drugs used.
  • Using MEAN stack, we improved and enhanced all the backend functionalities of the software application that were outdated. We reduced load time for all web pages and resolved all the issues related to data storage and data handling. Also, we modernized the interfaces for the entire front-end leveraging modularized loading capabilities.
  • Using the Twilio REST API, our developers coded the app to provide a two-factor authentication (2FA) process and resolve security concerns.
  • We embedded a Business Intelligence (BI) tool--MongoDB Charts. This reporting tool represents data in the form of dynamically created charts. With MongoDB Charts, the client was able to derive key insights, such as how a given study is progression, how the users are responding to the application, and how the survey responses from patients were progressing, etc.
  • After significant research, our experts presented Microsoft Power BI and MongoDB Charts as a budget-friendly option.
    1. Developers used a cloud service-- MongoDB Atlas
    2. Node.js APIs were connected to MongoDB Atlas from the application
    3. They also added additional security features, including:
      • Admins, super admin on the client, were created and authorized to access the database or dashboard of the website in order to create charts programmatically.
      • Admin and super admins on the client site can grant access to the database and grant view permissions to end users.

​​

Result

Reliance on the heavily modified wordpress CMS was ended with the launch of the new, custom software application. Following the successful web application launch, the client has begun further development of a mobile application project in order to further enhance the product offering.


Business outcomes that we delivered for this project:

  • Application data retrieval and loading times were reduced by 90%, improving the overall application performance.

  • The application became scalable with increased hardware availability.

  • 40% increased in automation, as manual work has been eliminated.

  • With the introduction to new technology and services, we delivered an error-free and superior quality application to our client using a cost-effective approach.

  • Using modern technologies, our developers added additional functionality above the previous web application, enabling it to meet the Health Insurance Portability and Accountability Act (HIPAA) policy standards.

Zibtek Reviews

4.3 6 Reviews
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Zibtek is a fraud! They charge for "hours" with development team aren't qualified

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Review Summary

I retained Zibtek to build a basic web app that was supposed to have a search directory and the ability to submit job posts. I was provided a quote and timeline which Zibtek never fulfilled. After 70k, I am left with no working product and not even close to what was discussed. The search directory is completely non existent and the ability to submit job posts does not work. They have no idea how to integrate basic apis, even Google Maps! They charge for “hours” with developers that are not qualified to build the project specified. They are fraudulent and liars in claiming what they can deliver. As an attorney and serial entrepreneur with a former company acquired, I am appalled at their deception. I have disputed their charges with my bank and will be pursuing a law suit with them. Also noteworthy, when I reached out to their CEO to complain, he never responded. A tell tale of a fraudulent company that does not care about product delivery when they receive their money.

What service was provided as part of the project?

Web Development

What is it about the company that you appreciate the most?

Absolutely nothing! They did not provide what was agreed upon.

What was it about the company that you didn't like which they should do better?

Deliver a working product that was agreed upon! They provided a proposal and timeline that they did not honor. Provided completely non working product

Company Response
Zibtek
Zibtek

Zibtek strives to achieve complete customer satisfaction in each project. Consequently, we must ensure the safety of our employees against antagonistic and abusive communication. As you are aware, the project is almost finished with only a few weeks left. In an attempt at resolution, we hope you'll consider the corrective plan and professionalism that we offered you. We're hopeful for a positive outcome, and we're happy to resume work as soon as payments are current.

Posted on Jun 22, 2022
Ramsey Weaver

Zibtek has had a significant influence on our business

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Review Summary

Zibtek’s support has boosted internal productivity and opened the door to new business opportunities. Reliable and flexible, the team provides developers as needed and communicates seamlessly. They provide daily progress emails, adhere to deadlines, and offer incredibly cost-effective services.

What service was provided as part of the project?

Software Development

Julian Swanigan

One kick ass software company!

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Review Summary

I have no complaints! They have over delivered! 🙌🏼I will refer many to them!

What service was provided as part of the project?

Mobile App Development

Natalie Thatcher

Kiin App

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Review Summary

We had a great experience working with Zibtek! We were able to resolve issues quickly and we successfully built our first app integration. We are continuing to work with Zibtek on our second app integration because we enjoyed working with them so much.

What service was provided as part of the project?

Mobile App Development

Clint Jones

Zibtek has increased our Productivity

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Review Summary

Zibtek helped develop or Administration portal. Our current team kept running into blockers and didn't see any real improvement. We brought Zibtek in originally to provide support for our current development team and fix up little bugs here and there. We quickly realized we could utilize their support more and started having them build out new features for the Admin portal.

What service was provided as part of the project?

DevOps

David Bryant

Custom Mobile Application

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000

Review Summary

We hired Zibtek to build a custom mobile application. They were able to help us through both the design process as well as the development process and get into the app store.
- 10/10 would hire again; really enjoyed working with their whole team
- Daily communication was clear and helped me stay ontop of what the devs were doing

What service was provided as part of the project?

Mobile App Development, Web Designing (UI/UX)

What is it about the company that you appreciate the most?

Super clear communication - regular communication was great.

What was it about the company that you didn't like which they should do better?

Nothing really, for my first time building an app the project was a breeze !