Top BPO Companies in Plano, Texas

Researched by:Goodfirms Research TeamUpdated:September 8, 2026

Goodfirms has reviewed 5 BPO Companies in Plano, Texas as of September 2026. The top-ranked firm is Kipplo (4.7 stars, 1 verified reviews, NA, founded 2023, Plano). Across the category, the median hourly rate is $75, median client rating is 4.8, and 40% of firms employ 50+ members. Explore the vetted BPO Companies in Plano, Texas below, compare their strengths, and connect with the provider best suited to your requirements.

When you use the services from business process outsourcing companies in Plano, you can utilize their resources without buying the additional ones. The experts are trained to use the tools and licenses for conducting various activities as per the required services. Therefore, the BPO services in Plano help you in saving the cost of buying and training to use the equipment. As they are in the market for years, it is easier to understand the upcoming changes in the technologies and thus are prepared for the same beforehand. Moreover, the BPO service provider in Plano maintains your technologies and softwares as well as smoothly without hindering your current projects and data security. Therefore, to find the one fulfilling your demands, a list of the firms is made below with its primary details and contact details. Check below for the top BPO companies in Plano.

5Verified firms
$75/hrMedian hourly rate
4.8 ★Median rating
40%Have 50+ members

Goodfirms has verified 5 BPO Companies in Plano, Texas - part of 6,164+ BPO Companies in the World, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Top BPO Companies in Plano | BPO Service Provider in Plano

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Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Kipplo is a powerful B2B Account Intelligence Platform that helps sales, marketing, and business development teams connect with verified global decision-makers. With access to over 500 million contacts, Kipplo enables users to find accurate phone numbers, verified email addresses, and company insights to accelerate prospecting ... read Kipplo reviews & insights

    NA
    10 - 49
    2023
    Plano, United States
    Awesome and easy to use tool - Managing Director at brighthorizonsconsulting
  • Alliance allows you the ability to create actionable business relationships with your prospects, delivering the results that you had intended, every day. This is evidenced by the fact that the majority of Alliance’s business has been referred to us by other clients. Our “we are you” philosophy ensures that dedicated communicators act as your front ... read Alliance reviews & insights

    $50 - $99/hr
    50 - 249
    Plano, United States
  • Thrive Medical Billing is a full-service medical billing company committed to helping healthcare providers streamline their financial operations. We specialize in accurate medical coding, claims submission, denial resolution, credentialing, and full-cycle RCM. Our solutions are designed to reduce billing errors, increase cash flow, and ensure HIPAA compliance. Whether you’re a solo provider or multi-location clinic, ... read Thrive Medical Billing reviews & insights

    NA
    10 - 49
    2024
    Plano, United States
  • SalesOverdrive.com is a leading B2B sales consulting, revenue acceleration, and sales outsourcing company dedicated to helping businesses achieve sustainable growth through proven sales strategies and performance-driven solutions. Founded in 1996, the company has worked with startups, mid-sized businesses, Fortune 500 organizations, and investor-backed companies across multiple industries. Its mission is to help organizations increase revenue, ... read Sales OverDrive reviews & insights

    < $25/hr
    50 - 249
    1996
    Plano, United States
  • The Functionary believes you can successfully scale your business without sleepless nights or 60-hour work weeks. We offer Outsourcing Solutions for companies, seamlessly integrate teams, tech and strategy in all of our solutions for exceptional results. Customer Experience We offer comprehensive solutions to meet all your customer care requirements. Our team of highly skilled multilingual ... read The Functionary reviews & insights

    $25 - $49/hr
    2 - 9
    Plano, United States

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1 cities with the best Value Score for hiring.

Ranked by a composite blending firm count (supply), average rating (quality), and average hourly rate (cost). Affordability is weighted highest (50%), so this surfaces genuinely affordable destinations - not just the biggest markets.

Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

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All cities ranked by Value Score.

Every city in scope, ranked by Value Score.

CityFirmsAvg RateAvg RatingValue ScoreAction
USPlano5$46/hr4.873View firms
USPlano
5 firms$46/hr4.8
Value Score73 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

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Cities with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Plano · $0-24/hr

1 firms in this tier - more than any other city. Top picks: Sales OverDrive.

Mid-tier leader
Plano · $50-99/hr

1 firms in this tier - more than any other city. Top picks: Alliance.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

Top 3 recommended companies by Value Score.

Ranked across all heatmap cells - each blends a low hourly rate, a strong rating, and sufficient review volume.

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

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Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

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