Top BPO Companies in Raleigh, North Carolina

Researched by:Goodfirms Research TeamUpdated:September 8, 2026

Goodfirms has reviewed 21 BPO Companies in Raleigh, North Carolina as of September 2026. The top-ranked firm is FirstPoint Resouces (0.0 stars, 0 verified reviews, $50 - $99/hr, Raleigh). Across the category, the median hourly rate is $25, median client rating is 0, and 14% of firms employ 50+ members. Explore the vetted BPO Companies in Raleigh, North Carolina below, compare their strengths, and connect with the provider best suited to your requirements.

Want to come across the business process outsourcing companies in Raleigh? BPO agencies focus on enhancing your productivity by providing new ways of functioning. The BPO service providers in Raleigh manage the quality of your products and services as the demands of consumers’ increases. They also obtain feedback from clients as it helps in gaining insights for different activities that the in-house employees are unable to notice. Moreover, the BPO services in Raleigh bridge the communication gap between you and consumers, keeping the interaction consistent and updating details accurately. Thus, they help you in staying connected with the consumers and regularly can bring in new leads as well with active interaction practice. Therefore, to help you with your communication needs, Goodfirms listed the best BPO companies in Raleigh with their contact details.

21Verified firms
$25/hrMedian hourly rate
0 ★Median rating
14%Have 50+ members

Goodfirms has verified 21 BPO Companies in Raleigh, North Carolina - part of 6,164+ BPO Companies in the World, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Top BPO Companies in Raleigh | BPO Service providers in Raleigh

Find a BPO Services Company Near you
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Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • FirstPoint HealthCare Solutions is a leading national provider of information and management services whose roots go back to 1906. FirstPoint offerings include accounts receivable management, Equifax decision data solutions, background screening services, and association management. FirstPoint prides itself on offering customized solutions based on client needs as opposed to pre-packaged plans and products. FirstPoint is ... read FirstPoint Resouces reviews & insights

    $50 - $99/hr
    50 - 249
    Raleigh, United States
  • Blatt Medical Billing Service Inc is a medical billing services that specializes in all types of Mental Health, Occupational Therapy, and Specialist offices-small or large. Our services are tailored to the unique needs of each client. By providing scaleable solutions, every client gets only the services that they need. That means nothing more and nothing ... read Blatt Medical Billing Service Inc reviews & insights

    < $25/hr
    2 - 9
    Raleigh, United States
  • ResponsePoint is focused on building B2B lead generation solutions to ensure lead quality not just quantity. Our programs are geared around supporting an integrated marketing and lead nurturing effort. We use a variety of tools; B2B telemarketing, direct mail, webinars, and associated automation all supported by a full suite of marketing & sales support services. ... read ResponsePoint reviews & insights

    $50 - $99/hr
    10 - 49
    1992
    Raleigh, United States
  • DemandZEN provides outsourced demand generation for companies looking to aggressively expand their revenue opportunities. We help clients grow by producing streams of well-qualified initial meetings that can be converted into valuable accounts. Through a combination of Inside Sales & Digital Marketing, we actively pursue prospects while facilitating customer discovery. Guided by decades of experience and ... read DemandZEN reviews & insights

    $25 - $49/hr
    10 - 49
    2014
    Raleigh, United States
  • Lead Generators is a highly motivated, results oriented marketing firm. Our staff is comprised of a multi-talented professional/ technical team designed to give you the highest level of quality. We are located in the Raleigh/Durham, North Carolina area.Our professional telemarketing approach will dramatically improve your bottom line. Through close consultation with our clients we develop ... read LeadGenerators reviews & insights

    NA
    10 - 49
    2010
    Raleigh, United States
  • Our experienced Medical Professionals put your practice needs first. We are proud to provide a high quality level of Medical Insurance Reimbursement, Medical Experience, and commitment to our Providers. With 25+ years of experience, our reimbursement team understands the importance of educating your office staff on the most effective ways to take care of your ... read Vision Medical Billing Services reviews & insights

    NA
    10 - 49
    Raleigh, United States
  • Many owners of private practice businesses are mystified or frustrated by their non-client-facing responsibilities. Having entered the healthcare field with a desire to help others, most private practice owners—including doctors, therapists, and others—would rather spend time with their clients than spend hours at a computer working on billing, insurance credentialing, and additional administrative tasks.If you ... read Reliant Practice LLC reviews & insights

    NA
    10 - 49
    Raleigh, United States
  • We’re happy to tell you that your search for a brilliant, competent, and trustworthy off-shore medical billing platform finally comes to an end. Owing to a highly professional team of specialists possessing the right expertise, exhaustive knowledge, and unparalleled skills, today EHS is looked upon as the panacea in the field of medical billing.At EHeatlhSource, ... read EHealth Source reviews & insights

    NA
    10 - 49
    Raleigh, United States
  • The traditional model of private practice has been physicians providing excellent medical care while leaving the business details to their administrative staff. The modern healthcare system is more complex. Physicians must not only demonstrate their value to patients but also to managed care organizations, hospitals, and other healthcare consumers. Health Insurance companies have created a ... read Digital Medical Billing Inc reviews & insights

    NA
    10 - 49
    Raleigh, United States
  • Rowan Billing Services is a small, private medical billing service located in the heart of historic Salisbury NC. We specialize in the delivery of rapid, customized medical billing solutions for medical practices and related businesses.Whether you are a small single person practice requiring just a few claims to be filed per month, or a large ... read Rowan Billing Services reviews & insights

    NA
    10 - 49
    Raleigh, United States
  • Our dream and vision at CustomerHD is to create an organization where everyone who serves feels needed and known by the leaders of the organization and where everyone shares one common goal: to help people. “People helping people” is not just a tagline for us, it is a vision that Joe and I are committed ... read CustomerHD reviews & insights

    < $25/hr
    2 - 9
    Raleigh, United States
  • MedBillUltra is a premier provider of specialized medical billing services, dedicated to enhancing the financial performance of healthcare practices through meticulous medical billing audit services. Our expertise spans various fields, including general surgery medical billing services, gastroenterology medical billing, pediatric medical billing services, and cardiology medical billing. We also offer comprehensive dental billing audit solutions, ... read Medbill Ultra reviews & insights

    NA
    10 - 49
    0
    Raleigh, United States
  • Using AI Tools

    • ClaudeClaude

    Ijoba BPO is a US-based business process outsourcing company delivering call center operations, virtual assistant services, administrative outsourcing, and back-office support to organizations across multiple industries nationwide.Unlike offshore BPO providers, every agent, every virtual assistant, and every placed professional we deploy is US-based — no communication barriers, no time zone friction, no compromise on quality ... read Ilera Source reviews & insights

    NA
    10 - 49
    2023
    Raleigh, United States

    Why Ilera Source?

    • US-Based. No Exceptions.
    • Enterprise Capability. Boutique Responsiveness.
    • One Partner. Every Operational Need.
  • Lease A Sales Rep, an INC 5000 company is a Sales Outsourcing organization providing sales support and sales execution programs for business. We are focused on increasing sales through the provision of experienced inside & outside sales teams working on-site or off-site to grow the sales pipeline through field sales, tele-sales, appointment setting and lead ... read Lease A Sales Rep reviews & insights

    $50 - $99/hr
    50 - 249
    2003
    Raleigh, United States
  • The Port Group provides outsourced business development and sales support services for SaaS, MSPs, international representation, BPOs, and other B2B industries. We’ve made it our mission to help clients like you improve their business by providing better results, improved agility and cost efficiency.

    $25 - $49/hr
    2 - 9
    2020
    Raleigh, United States
  • Cloud Service Networks Inc. is a service provider of technology based services delivered over a private or public internet. Our origin began as pioneers in the Voice over IP business since 2002, due to our background in business phone systems and internet technologies. As The Voice over IP Company we established our presence in delivering ... read Cloud Service Networks reviews & insights

    < $25/hr
    2 - 9
    Raleigh, United States
  • Responsive Technology Partners provides superior I.T. support services throughout North Carolina, Virginia, Georgia and Florida, as well as to other customers across the U.S. We are a major leader in the MSP industry, having achieved growth both organically and by acquisition means. Our joint venture partnerships with Pineland Telephone Cooperative and Wilkes Communications, as well ... read Responsive Technology Partners reviews & insights

    < $25/hr
    2 - 9
    Raleigh, United States
  • TRUSTED PARTNER TO 450+ GROWING BRANDS As a seamless extension of your team, we provide measurable, multi-channel strategy to help you grow your brand. Specializing in Amazon, Google, and Facebook advertising, as well as Website Optimization, we take a comprehensive approach to boosting your profitable success.

    $50 - $99/hr
    2 - 9
    2002
    Raleigh, United States
  • Leads are more than just data. They’re people. And they want to be treated accordingly. In lead generation, you need to have an artistic approach and a personal touch. An understanding that we’re dealing with human beings who don’t want to be marketed to. They want meaning, relationships, stories, value. Sure, lead generation is a ... read BOS Digital reviews & insights

    $25 - $49/hr
    10 - 49
    2016
    Raleigh, United States
  • FatCat Strategies is an invested team of digital marketers ready to provide hands-on support for your home remodeling and building business. We specialize in generating and nurturing leads for home improvement contractors just like you. From bathrooms, doors, and windows to roofing, siding, and decking, if your goal is to build a profitable business through ... read FatCat Strategies, LLC reviews & insights

    < $25/hr
    2 - 9
    2002
    Raleigh, United States
  • Alphanumeric helps life sciences companies remove the friction from HCP, patient, and employee experience. We do this through digital transformation, global contact centers powered by AI and talent, omni-channel strategy, localization efforts, and more. Whether you're focused on clinical trials, acquisition, or adherence, Alphanumeric can help. We believe that no matter how great your vision, ... read Alphanumeric Systems Inc reviews & insights

    NA
    250 - 999
    1979
    Raleigh, United States

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1 cities with the best Value Score for hiring.

Ranked by a composite blending firm count (supply), average rating (quality), and average hourly rate (cost). Affordability is weighted highest (50%), so this surfaces genuinely affordable destinations - not just the biggest markets.

Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

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All cities ranked by Value Score.

Every city in scope, ranked by Value Score.

CityFirmsAvg RateAvg RatingValue ScoreAction
USRaleigh21$45/hr-68View firms
USRaleigh
21 firms$45/hr
Value Score68 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

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Cities with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Raleigh · $0-24/hr

5 firms in this tier - more than any other city. Top picks: Blatt Medical Billing Service Inc, FatCat Strategies, LLC, Responsive Technology Partners.

Mid-tier leader
Raleigh · $50-99/hr

4 firms in this tier - more than any other city. Top picks: Lease A Sales Rep, FirstPoint Resouces, ResponsePoint.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

Get 3 AI-Matched Firms