Top Call Center Services in Nebraska

Researched by:Goodfirms Research TeamUpdated:September 2, 2026

Goodfirms has reviewed 6 Call Center Services in Nebraska as of September 2026. The top-ranked firm is XtDirect (0.0 stars, 0 verified reviews, < $25/hr, founded 2003, Omaha). Across the category, the median hourly rate is $37, median client rating is 0, and 21% of firms employ 50+ members. Explore the vetted Call Center Services in Nebraska companies below, compare their strengths, and connect with the provider best suited to your requirements.

Are you browsing the internet to search for reliable call center services in Nebraska? While searching for an ideal service partner, business often meets a dead-end due to lack of information that would help them assess a firm's capabilities. Natural selection relies on accurate data to evaluate different aspects that would affect the business directly and indirectly. While it is essential to gather such information to make a fair assessment, the vast number of call center companies in Nebraska makes it difficult for any business to go through this activity. It would be beneficial to companies if they had access to such a record that would supply them with all the information they need to make an informed decision.
Goodfirms has prepared a directory that provides information to support your decision-making and helps you conclude your search. The first thing you will find with this directory is a list of top-performing call center outsourcing services in Nebraska to narrow down your choices to a select few. As you continue to explore this list, you will find company profiles that provide further data on these firms, including project portfolio, focus area, experience, pricing model, research scores, and client reviews. Explore this list to find authenticated information on the best call center service providers in Nebraska and hire one that matches your business requirements.

6Verified firms
$37/hrMedian hourly rate
0 ★Median rating
21%Have 50+ members

Goodfirms has verified 6 Call Center Services in Nebraska - part of 1,628+ Call Centers Services Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Headquarters
Action

List of Top Call Center Outsourcing Services in Nebraska

Find a Call Center Services Company Near you
Find a Call Center Services Company Near you
Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • xtDirect is a leading business process outsourcing service provider based on Omaha Nebraska. Since 2001, xtDirect has been helping enterprises from varied regions and sectors to run their business operations smoothly by providing a gamut of business process outsourcing services and solutions – call center consulting, full service call center outsourcing, business process and QA ... read XtDirect reviews & insights

    < $25/hr
    250 - 999
    2003
    Omaha, United States
  • RBS Data was founded on the principles of quality and customer service. Our number one goal is to provide our clients with the best lists and marketing strategies that will allow their campaigns to be successful and maximize response rates. Why RBS Data? • 80% of our clients are returning customers • Over 22 years ... read RBS Data reviews & insights

    < $25/hr
    2 - 9
    1997
    Omaha, United States
  • Executive Answering Service is one of the most reputable answering services in the industry, providing live telephone answering service, call center services, emergency dispatch, order entry and outsourcing services for 45 years, locally owned and operated by Megan Lipert-Murphy since 2000. With 24 hour, 7 day-a-week, live operator services, we currently serve more than 500 ... read Executive Answering Service reviews & insights

    NA
    2 - 9
    Lincoln, United States
  • Located in Northeast Omaha, Nebraska, North End Teleservices was founded in partnership with the Omaha Economic Development Corporation with a strong belief in urban development and the creation of jobs in the cities in which we live. Omaha has a long, rich history which has played a key role in the development and growth of ... read North End Teleservices reviews & insights

    < $25/hr
    50 - 249
    2015
    Omaha, United States
  • EMS, Inc. is a full-service call center providing superior outsourced customer support. We pride ourselves in going above and beyond to ensure our clients receive world-class service. We target technical support and customer care programs but have the experience and expertise necessary to handle any type of program requiring support services. At EMS, we pride ... read EMS CRM reviews & insights

    < $25/hr
    50 - 249
    1998
    Omaha, United States
  • Complete Call Solutions is a privately held company established in 2008 with headquarters in Omaha, NE. We have additional offices in Lawrence, KS and Denver, CO. Our corporate philosophy is to provide world-class customized support by using innovative solutions tailored specifically to the needs of our clients. We specialize in creating customized call center solutions ... read Complete Call Solutions reviews & insights

    < $25/hr
    50 - 249
    2008
    Omaha, United States

Post your project. Get proposals from PRO-verified firms.

Goodfirms recommends the top 3. You pick the winner.

Why Trust Goodfirms

Goodfirms is the world’s leading reviews and ratings company featuring 100,000+ tech companies from across the globe, complete with 80,000+ humanly vetted client reviews, detailed portfolios, hourly rates, employee strength, and more to help you choose your perfect tech partner.

Humanly-Vetted Client Reviews

Our researchers have personally vouched for the authenticity of 80,000+ client reviews by speaking directly with clients, cross-checking project details, timelines, and results to ensure 100% credibility.

Data-Driven Rankings

Data powers our company listings. Every company listed is evaluated based on its expertise, experience, market presence, reviews, and client satisfaction rate, which helps buyers confidently choose the right tech partner.

Global Trust & Recognition

Goodfirms is trusted by 100,000+ businesses in 160+ countries to connect with reliable tech partners. Our reputation is built on 80,000+ verified reviews and rankings you can trust.

Transparency In Detail

From verified client reviews and portfolio highlights to service focus and pricing, Goodfirms provides a 360-degree view of every company, helping 2+ million monthly users find the perfect tech partner.

Trending insights from Goodfirms

Valuable insights from top experts accelerate decision-making.

Call Center Outsourcing: Costs, Benefits & Top Providers in 2026
Payment Gateway vs Payment Processor: Key Differences and When to Build Your Own (2026)
How to Provide the Ultimate Customer Service Experience
Read all research articles

Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

Loading map…

All cities ranked by Value Score.

Every city in scope, ranked by Value Score.

CityFirmsAvg RateAvg RatingValue ScoreAction
USOmaha24$39/hr-71View firms
USLincoln7$41/hr-67View firms
USBeatrice1$37/hr-65View firms
USPapillion1$75/hr-50View firms
USKearney1--8View firms
USOmaha
24 firms$39/hr
Value Score71 / 100
USLincoln
7 firms$41/hr
Value Score67 / 100
USBeatrice
1 firms$37/hr
Value Score65 / 100
USPapillion
1 firms$75/hr
Value Score50 / 100
USKearney
1 firms
Value Score8 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

Found your target region?

Browse all firms in your chosen country - or let us hand-pick matches based on your project, budget, and time-zone preference.

Get matched firms

Cities with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Omaha · $0-24/hr

7 firms in this tier - more than any other city. Top picks: Complete Call Solutions, North End Teleservices, EMS CRM.

Mid-tier leader
Omaha · $50-99/hr

3 firms in this tier - more than any other city. Top picks: Omaha Media Group, Antidote 71, LeadGen Compass.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

Get 3 AI-Matched Firms