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Best Reservation Software and Online Booking Systems 2026

Are you looking for reservation software or an online booking system? Goodfirms prepares a list of the best reservation software that can be employed for any kind of business. The intuitive framework of the online reservation software helps to adopt the needs of markets, and customers, of any verticle and any size. These user-friendly tools offer a range of features such as online reservations, advanced scheduling, booking management, calendar management, mobile access, payment processing, reporting & analytics, reservation channels, service & support. The research team at Goodfirms curated details related to these features and assessed each of the software for service-seekers. With the help of client reviews, you can select the best out of this reservation system software (Free & Paid):

Goodfirms conducts a thorough review and verification process before including any company in the listings. Some listings may involve fees. [How Goodfirms ensures trust]
Rankings updated: Dec 31, 2025
169 Software

List of the Best Reservation System Software (Free & Paid) with Reviews

  • SuperSaaS

    4.7 7 Reviews Verified

    Flexible, affordable solutions to manage your schedule the way you want. With SuperSaaS by your side, don't waste time with back-and-forth emails. Stay available to your clients 24/7, send automatic SMS/email reminders, ... read more about SuperSaaS

    SuperSaaS Reviews

    SuperSaaS has truly been a savior in our quest to streamline and elevate our appointment scheduling processes reviewed by: Anonymous
    Entry Level Price
    $0 Per Month
    Free Trial
    Available
    Pricing Type
    Flat Rate
    25% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Calendar Management
    • Notifications/Reminders
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Reviews
    What User‘s Say
    Efficient and budget-friendly appointment management for my growing dance studio
    Ryan Clayton
    SuperSaaS is the best scheduling platform out there with awesome prices and excellent customer service.
    Theodore Mack
    SuperSaaS, a very professional scheduling software that is intuitive, easy to customize and flexible.
    Wayne Loxley
    Review Summary
    I stumbled upon SuperSaaS Appointment Scheduling eight years ago when I was desperately seeking a hassle-free solution to manage class bookings for my dance studio. From the outset, I was impressed by the system's simplicity, reliability, and affordability. Over the years, SuperSaaS has proven to be a reliable companion. The platform is easy to set up and has streamlined the booking and cancellation process for my students, allowing me to focus more on the art of dance rather than administrative tasks. When I suggested new features to enhance the platform's functionality for my dance studio. One standout feature for me is the responsiveness of the SuperSaaS team to user requests they not only acknowledged my requests but also notified me when those features were implemented
    Ryan Clayton
    Ryan Clayton

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Free Trial
    • Available Trial
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Available Packages
    PACKAGE A
    $9.00 Per Month
    PACKAGE B
    $18.00 Per Month
    PACKAGE C
    $28.00 Per Month
    PACKAGE D
    $38.00 Per Month
    Visit website

  • HotelDruid

    5.0 1 Review Verified

    Hoteldruid is an open source program for hotel management (property management software) developed by DigitalDruid.Net. Thanks to the great flexibility of its web interface it can satisfy a wide range of demands, ... read more about HotelDruid

    HotelDruid Review

    easy and powerful reviewed by: Mario Rossi, Salesperson at tayi
    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    30% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Calendar Management
    • Customer Management
    • Notifications/Reminders
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Proprietary
    • On Premises
    • Web-based
    • Windows
    Support
    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Free
    Preferred Currency
    • USD ($)
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • Skedda

    4.9 10 Reviews Verified

    Skedda is the world's leading online booking and scheduling platform. Infinitely customizable, the platform allows organizations to automate complex and time-consuming booking tasks. Skedda removes the hassle of manually managing booking rules, ... read more about Skedda

    Skedda Reviews

    Skedda helps us manage our business more efficiently and save my company money reviewed by: Dr. Staci Holweger, Founder and Dr. at Lifepatches
    Entry Level Price
    $99 Per Month
    Free Trial
    30 Days
    Pricing Type
    Flat Rate
    20% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Customer Management
    • Online Reservations
    • Reporting & Analysis
    • Scheduling

    Key Details
    Industries
    • Accounting
    • Airlines-aviation
    • Apparel-fashion
    • Architecture-planning
    • Automotive
    • Aviation-aerospace
    • Banking
    • Biotechnology
    • Broadcast-media
    • Business-supplies-equipment
    • Capital-markets
    • Civic-social-organization
    • Civil-engineering
    • Commercial-real-estate
    • Computer-network-security
    • Computer-software
    • Construction
    • Consumer-goods
    • Consumer-services
    • Design
    • Education-management
    • Electrical-electronic-manufacturing
    • Entertainment
    • Environmental-services
    • Executive-office
    • Facilities-services
    • Financial-services
    • Food-beverages
    • Government-administration
    • Graphic-design
    • Health-wellness-fitness
    • Higher-education
    • Hospital-health-care
    • Hospitality
    • Human-resources
    • Import-export
    • Information-services
    • Information-technology-services
    • Insurance
    • Investment-banking-venture
    • Judiciary
    • Law-practice
    • Legal-services
    • Legislative-office
    • Leisure-travel
    • Libraries
    • Logistics-supply-chain
    • Management-consulting
    • Marketing-advertising
    • Mechanical-or-industrial-engineering
    • Media-production
    • Medical-practice
    • Newspapers
    • Nonprofit-organization-management
    • Online-publishing
    • Performing-arts
    • Political-organization
    • Primary-secondary
    • Professional-training
    • Real-estate
    • Recreational
    • Religious-institutions
    • Research
    • Retail
    • Sporting-goods
    • Sports
    • Staffing-recruiting
    • Supermarkets
    • Telecommunications
    • Warehousing
    • Wholesale
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • On Premises
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Case Studies

    Reviews
    What User‘s Say
    Skedda has a simple Design and User-friendly which makes it easy and quick to book
    Jeremy Dawes, CEO at Jezweb
    Amazing team and outstanding support by the Skedda team
    Heri Purnama
    Amazing produce. Amazing Service. Amazing LIVE support
    Travis Harper
    Review Summary

    In Jezweb, we use Skedda for venue management. We use it multiple times a month. It is clean and easy to navigate. Sometimes setting conditions is a bit tricky and complex. Regular 'users' cannot see WHO has booked rooms, just that they have been booked. The price is also high.

    Jeremy Dawes
    Jeremy Dawes, CEO at Jezweb

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page
    Available Packages
    Standard
    $99 Per Month

    Integration
    Integrated With
    • Google Calendar
    • Google Workspace
    • Microsoft 365
    • Zapier
    Visit website

  • Setmore

    4.6 5 Reviews Verified

    Setmore offers a free, online scheduling platform for you to connect with your customers. Manage all your appointments through one simple, sleek calendar system and give your business the freedom to grow. ... read more about Setmore

    Setmore Reviews

    Setmore proves invaluable in providing 24/7 access to my schedule reviewed by:
    Entry Level Price
    $5 Per Month
    Free Trial
    N/A
    Pricing Type
    Per User
    20% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Calendar Management
    • Scheduling

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • Guides
    • Videos
    • Blogs
    • Webinars
    • Support Center

    Reviews
    What User‘s Say
    Setmore has been a consistent companion in my business growth.
    Monica Taylor
    Setmore is totally amazing! value of money and reliability and easy to use.
    Darshana Nayak
    The platform is simple to use and navigate
    David Louvet, CEO at Innovet Pet
    Review Summary
    Setmore's simplicity and flexibility make it an ideal solution for our large tutoring center on campus. With hundreds of courses and a sizable team, Setmore stands out for its quick setup, easy onboarding process, and responsive support team. While the tool excels in managing our schedules, it could benefit from additional features such as a user-facing search function or dropdown tabs to hide services due to our extensive offerings.
    Monica Taylor
    Monica Taylor

    Packages
    Pricing Type
    • Per User
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Pro
    $5 Per Month

    Integration
    Integrated With
    • Intuit Mailchimp
    • HubSpot CRM
    • Square
    • Stripe Billing
    • Zapier
    • Microsoft 365
    • Google Calendar
    • Google Analytics
    • Zoom
    • Facebook
    • Clio
    • PayPal
    • Wordpress
    • Wix
    • muse.ai
    • Joomla
    • Squarespace
    • Shopify
    • Google Meet
    • MailerLite
    • Constant Contact
    • Salesforce CRM
    • Zoho Analytics
    • Insightly
    • Freshsales
    Visit website

  • Omnify

    4.8 4 Reviews Verified

    With Omnify, you can streamline all aspects of business and operations. Create your branded website, add multiple schedules for classes, appointments, class packs, memberships, and events, go online with Zoom, and much ... read more about Omnify

    Omnify Reviews

    Seamless Business Management with Omnify reviewed by: Anonymous
    Entry Level Price
    $79 Per Month
    Free Trial
    7 Days
    Pricing Type
    Flat Rate
    15% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Customer Management
    • Online Reservations
    • Payment Processing
    • Reporting & Analysis
    • Scheduling

    Key Details
    Industries
    • Education-management
    • Higher-education
    • Hospitality
    • Retail
    • Sports
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Chat
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Webinar
    • Case Studies

    Reviews
    What User‘s Say
    My entire experience with Omnify, guided by the excellent support of their team
    Anonymous
    Omnify is a great software for scheduling meetings but needs some more features.
    Anonymous
    Omnify, the calendar integration and analysis tools are really useful for small business owners like me.
    Review Summary
    My journey with Omnify has been excellent, marked by a user-friendly interface and unparalleled customer service. The platform's adaptability and seamless operations have significantly enhanced my class management. Omnify's ability to provide individual accounts to users, streamlining the process into one accessible address, was a major improvement over SignUpGenius.
    Anonymous
    Anonymous

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Free Trial
    • 7 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page
    Available Packages
    Standard
    $79 Per Month
    Visit website

  • Travelo Pro

    5.0 3 Reviews Verified

    TraveloPro provides innovative travel technology solutions that help travel companies earn more from travel bookings. Travel Agents can partner with us by choosing from one of the many unique travel-technology solutions we ... read more about Travelo Pro

    Travelo Pro Reviews

    Best Travel Software I have used reviewed by: Llauren K at eClerx
    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    80% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Notifications/Reminders
    • Online Reservations
    • Payment Processing
    • Reporting & Analysis
    • Scheduling

    Key Details
    Industries
    • Automotive
    • Hospitality
    • Leisure-travel
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guide
    • Blog

    Reviews
    What User‘s Say
    Excellent Company
    Vamika Shah
    Great Experience With Travelopro | Highly Recommended | User-Friendly Software
    Luis Daniel
    Review Summary
    Travelopro is a dependable choice for organizations seeking to enhance their digital footprint through superior web development. Their dedication to quality, innovation, and client satisfaction cements their position as a top player in the tech industry.
    Vamika Shah
    Vamika Shah

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page Try Software Demo
    Visit website

  • Bookeo

    5.0 2 Reviews

    Bookeo appointment scheduling software gives you all the features you need to manage your appointment calendar and rapidly grow your business. Our online appointment scheduling software is very flexible and can be ... read more about Bookeo

    Bookeo Reviews

    Really good for my business hobby and helps me schedule easily, very manageable and organized. reviewed by: Anonymous
    Entry Level Price
    $39.95 Per Month
    Free Trial
    30 Days
    Pricing Type
    Flat Rate
    25% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Calendar Management
    • Online Reservations
    • Reporting & Analysis
    • Scheduling

    Key Details
    Industries
    • Computer-software
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • AUD ($)
    Free Version
    • No
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Available Packages
    Standard
    $39.95 Per Month
    LARGE
    $79.95 Per Month
    X-LARGE
    $119.95 One-time
    Visit website

  • Campspot

    5.0 2 Reviews

    Our cloud-based platform allows park operators to book more online reservations with ease in real-time. Revenue-driving and time-saving features such as dynamic pricing, housekeeping, contactless check-in, e-signature, integrated POS, recurring guest billing, ... read more about Campspot

    Campspot Reviews

    Best Campground Reservation Software According To My Research reviewed by: Camren de Waard
    Entry Level Price
    $2 One-time
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    20% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Online Reservations
    • Payment Processing
    • Scheduling

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Email
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • Help Guides
    • Webinars

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Available Packages
    Standard
    $2 One-time

    Integration
    Integrated With
    • Intuit Mailchimp
    • SimpleTexting
    • Clover
    • Roverpass
    Visit website

  • Cvent

    4.5 2 Reviews

    Consistently recognized as a Top Workplace by both The Washington Post and Washington Business Journal, Cvent employees worldwide are encouraged to think and act like entrepreneurs (we call them intrapreneurs) to drive ... read more about Cvent

    Cvent Reviews

    great event management platform reviewed by: Samantha Heffernan, Marketing Specialist at New Jersey Dental Association
    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Pricing Type
    Contact Vendor
    40% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Customer Management
    • Online Reservations
    • Scheduling

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Phone
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Webinars
    • On-Site Training

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • SimplyBook.me

    5.0 1 Review

    Simplybook.me provides an online booking solution allowing service companies to accept bookings through any online device 24/7. Accept bookings through your website, via Facebook or your SimplyBook.me mobile responsive booking site. Simply ... read more about SimplyBook.me

    SimplyBook.me Review

    SimplyBook.me, love everything about this software, it is an uncomplicated and very user-friendly solution. reviewed by: Anonymous User
    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    25% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Calendar Management
    • Customer Management
    • Online Reservations
    • Rate Management
    • Scheduling

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • On-Site Training

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • Reservio

    5.0 1 Review

    Reservio is a smart and user-friendly appointment scheduling software that aims to simplify the way you manage your schedules and your clients. It aims to replace phones and scheduling book by delivering ... read more about Reservio

    Reservio Review

    Reservio is a great platform, very intuitive, flexible with cool features and it changed the way we do our business. reviewed by: Joanna Patton
    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    20% in Reservation Software

    Features
    • Booking Management
    • Calendar Management
    • Customer Management
    • Notifications/Reminders
    • Online Reservations
    • Reporting & Analysis
    • Scheduling

    Key Details
    Industries
    • Hospitality
    • Leisure-travel
    • Restaurants
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    Support
    • Chat
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • Book Rides Online

    5.0 1 Review

    Book Rides Online is an online reservation & booking software built specifically for transportation or limo companies to schedule, reserve, manage, and dispatch services to their clients. Book Rides Online makes it ... read more about Book Rides Online

    Book Rides Online Review

    Book Rides Online has a user-friendly interface and feature capabilities. reviewed by: Vijaya Ahluwalia
    Entry Level Price
    $59.00 Per Month
    Free Trial
    30 Days
    Pricing Type
    Flat Rate
    30% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Customer Management
    • Notifications/Reminders
    • Online Reservations
    • Payment Processing
    • Rate Management
    • Reporting & Analysis
    • Scheduling

    Key Details
    Industries
    • Automotive
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    Support
    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Blogs
    • Case Studies

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 30 Days Trial
      (Credit card required)
    Payment Frequency
    • Monthly Payment
    Vendor pricing page Get Free Trial
    Available Packages
    Standard
    $59.00 Per Month
    Visit website

  • Sagenda

    5.0 1 Review

    Sagenda is a booking, reservation, scheduling or appointment online software that increases the productivity of your business free of cost. Our free appointment scheduler software functions as a virtual assistant in fixing ... read more about Sagenda

    Sagenda Review

    Sagenda is a wonderful software, customer support, website, service and all the features. reviewed by: Danielle Williamson
    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    25% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Calendar Management
    • Notifications/Reminders
    • Online Reservations
    • Reporting & Analysis
    • Scheduling

    Key Details
    Industries
    • Hospital-health-care
    • Hospitality
    • Medical-practice
    • Photography
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Free
    Preferred Currency
    • USD ($)
    Payment Frequency
    • Monthly Payment
    Vendor pricing page

    Integration
    Integrated With
    • Drupal
    • facebook
    • facebook
    • javascript
    • Joomla
    • Squarespace
    • Weebly
    • Wix
    • Wordpress
    Visit website

  • Zaui

    5.0 1 Review

    Zaui is an all-in-one reservation and management software for the tourism industry designed to maximize online bookings and reduce operating costs. Created to help transportation and adventure tour & activity companies automate ... read more about Zaui

    Zaui Review

    Your search is over ... reviewed by: Niall McKeever
    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    50% in Reservation Software

    Features
    • Booking Channels
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Free
    Preferred Currency
    • USD ($)
    Payment Frequency
    • Annual Subscription
    • One-Time Payment
    Vendor pricing page
    Visit website

  • Booking Tool

    5.0 1 Review

    The Booking Tool is a premiere online limo software for companies of all sizes. Our unique customizable software is user-friendly and comes with no hidden fees or contracts. Booking Tool's proprietary reservation ... read more about Booking Tool

    Booking Tool Review

    Works great! reviewed by: Mark D
    Entry Level Price
    $59 Per Month
    Free Trial
    7 Days
    Pricing Type
    Flat Rate
    50% in Reservation Software

    Features
    • Booking Management
    • Customer Management
    • Online Reservations
    • Reporting & Analysis
    • Scheduling

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 7 Days Trial
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Available Packages
    BASIC
    $59 Per Month
    STANDARD
    $79 Per Month
    PREMIUM
    $99 Per Month
    Visit website

  • Ground Alliance

    5.0 1 Review

    Our reservation system stands as the cornerstone of efficient ground transportation management. Seamlessly integrated into our comprehensive software suite, our reservation module empowers operators with robust tools to manage bookings, streamline scheduling, ... read more about Ground Alliance

    Ground Alliance Review

    All in Solution for All Transportation Needs reviewed by: Marketing at Blackbird Worldwide
    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Usage Based
    50% in Reservation Software

    Features
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Leisure-travel
    • Transportation-trucking-railroad
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • Phone
    • 24x7 Support
    Training
    • Documentation
    Knowledge Base
    • Help Guides
    • Webinars

    Packages
    Pricing Type
    • Usage Based
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page Try Software Demo

    Integration
    Integrated With
    • PayPal
    • GroundXchange
    • GroundSpan
    • Stripe Billing
    Visit website

  • Booked

    5.0 1 Review

    Booked helps organizations and groups of all sizes efficiently manage, book, and track resources of any type. With multiple intuitive schedule views and powerful searching tools, users can quickly find available times ... read more about Booked

    Booked Review

    Booked is Super simple and easy to use, the UI is awesome and handles all my tasks! reviewed by: Anonymous
    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Pricing Type
    Flat Rate
    50% in Reservation Software

    Features
    • Booking Channels
    • Calendar Management
    • Notifications/Reminders
    • Online Reservations
    • Reporting & Analysis
    • Scheduling

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • On Premises
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • DeskFlex

    5.0 1 Review

    DeskFlex software presents a full package of reservation options including desk and room scheduling, shared workspaces, parking management and equipment reservations. Return back to the office with desk booking system and office ... read more about DeskFlex

    DeskFlex Review

    Office Hoteling Software | Desk Booking Software | Hot Desking Software's reviewed by: SEO Manager at DeskFlex
    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Pricing Type
    Contact Vendor
    25% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Calendar Management
    • Notifications/Reminders
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • On Premises
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • On-Site Training

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • Park

    5.0 1 Review Verified

    Park is the world’s most user-friendly campground management software, and it’s always free for you. You'll be an expert in minutes with our simple drag-and-drop interface to manage your short-term and seasonal ... read more about Park

    Park Review

    Best free tool we’ve ever used reviewed by: Maria S.
    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    10% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Calendar Management
    • Customer Management
    • Notifications/Reminders
    • Online Reservations
    • Payment Processing
    • Rate Management
    • Reporting & Analysis
    • Scheduling
    • AI Features

    Key Details
    Industries
    • Computer-software
    • Hospitality
    • Recreational
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Email
    • Phone
    • 24x7 Support

    Packages
    Pricing Type
    • Free
    Vendor pricing page Try Software Demo

    Integration
    Integrated With
    • Airbnb
    • QuickBooks Online
    • VRBO
    • Spot2Nite
    • HipCamp
    Visit website

  • Adalte Travel Platform

    4.0 1 Review

    By choosing any plan including the Operator CMS you get a user-friendly professional system for managing online and also manual reservations of your own travel services Full control on your suppliers database,your ... read more about Adalte Travel Platform

    Adalte Travel Platform Review

    Review Adalte Travel Platform reviewed by: Awais Babo, Student at Govt.Technical High School,Sulthan Bathery
    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Pricing Type
    Contact Vendor
    50% in Reservation Software

    Features
    • Booking Channels
    • Calendar Management
    • Online Reservations

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • iPhone/iPad
    • Android
    • Windows
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    • Quote Based
    Vendor pricing page
    Visit website

  • Fresha

    Fresha is the world’s top rated salon and spa software and it's the only platform that is 100% subscription-free. Fresha came out on top in all three rating categories for salon software; ... read more about Fresha

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    30% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Customer Management
    • Notifications/Reminders
    • Online Reservations
    • Rate Management
    • Scheduling

    Key Details
    Industries
    • Facilities-services
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Email
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Blogs
    • On-Site Training

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Monthly Payment
    • Quote Based
    • One-Time Payment
    Vendor pricing page
    Visit website

  • QloApps

    QloApps is an Open Source software which launches a multilingual Hotel Booking Website within a matter of a few minutes that too for Free. QloApps allows you to take and manage both ... read more about QloApps

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    60% in Reservation Software

    Features
    • Booking Channels
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • On Premises
    • Web-based
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Whitepapers

    Packages
    Pricing Type
    • Free
    Preferred Currency
    • USD ($)
    Payment Frequency
    • Quote Based
    • One-Time Payment
    Vendor pricing page Try Software Demo
    Visit website

  • KWHotel

    KWHotel is a hotel management program dedicated to small accommodation facilities. Its universal design can even accommodate the needs of yacht and surfboard rentals. Managing reservations, customers and room base – all ... read more about KWHotel

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    33% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Calendar Management
    • Customer Management
    • Notifications/Reminders
    • Online Reservations
    • Payment Processing
    • Rate Management
    • Reporting & Analysis

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • On Premises
    • Web-based
    • Windows
    • Mac
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • On-Site Training

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Free
    Vendor pricing page
    Visit website

  • Traviola

    Travel Connection Technology is a solution provider with more than 10 years of experience in software development, covering a wide range of services such as strategic consulting, implementation, staff training sessions and ... read more about Traviola

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Reservation Software

    Key Details
    Industries
    • Leisure-travel
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Blogs
    • Case Studies

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • Planyo

    If you’re close to giving up on finding online reservation software which will work precisely as you need, you've finally found the right scheduling system! Planyo is an online reservation system which ... read more about Planyo

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Pricing Type
    Contact Vendor
    80% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Calendar Management
    • Customer Management
    • Online Reservations
    • Rate Management
    • Reporting & Analysis
    • Scheduling

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • EUR (€)
    Free Version
    • No
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    Vendor pricing page Try Software Demo

    Integration
    Integrated With
    • Drupal
    • Joomla
    • Wordpress
    • WooCommerce
    • MODx
    • Weebly
    • Jimdo
    • Squarespace
    • Facebook
    Visit website

  • ResNexus

    ResNexus is professional-grade, property management software for any business operating a reservation system. If you rent, lease or schedule business assets, ResNexus can help you run your business effectively. It has built ... read more about ResNexus

    Entry Level Price
    $4.50 Per Month
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    40% in Reservation Software

    Features
    • Booking Channels
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Computer-software
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Chat
    • Phone
    • Weekdays
    Knowledge Base
    • Help Guides
    • Video Guides
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Available Packages
    Standard
    $4.50 Per Month
    Visit website

  • Checkfront

    Checkfront makes it easy to manage bookings and customers in a unified toolset, while seamlessly integrating into popular services that empower your business. We’re the only booking system that’s built for a ... read more about Checkfront

    Entry Level Price
    $42 Per Month
    Free Trial
    Available
    Pricing Type
    Flat Rate
    50% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Blogs
    • Case Studies

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • Available Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page
    Available Packages
    Soho
    $42 Per Month
    Pro
    $85 Per Month
    Plus
    $170 Per Month

    Integration
    Integrated With
    • Wordpress
    • Drupal
    • Square
    • stripe
    Visit website

  • Rezdy Booking

    Rezdy is the world’s leading independent SaaS booking and distribution platform for tours and activities. Launched in 2011, Rezdy was started when founder Simon worked in a dive centre in Thailand, and ... read more about Rezdy Booking

    Entry Level Price
    $49 Per Month
    Free Trial
    Available
    Pricing Type
    Flat Rate
    40% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Webinars

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • Available Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Foundation
    $49 Per Month
    Accelerate
    $99 Per Month
    Expansion
    $249 Per Month
    Visit website

  • Resmark

    Resmark is a smartly crafted solution that provides a robust set of features to all tour operators and travelers. The platform is designed to help operators to increase reservations. It allows your ... read more about Resmark

    Entry Level Price
    $95 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Reservation Software

    Features
    • Booking Channels
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Quote Based
    Vendor pricing page
    Available Packages
    Standard
    $95 Per Month
    Visit website

  • Peek Pro

    Peek Pro is a software that is specifically designed for tours and activity operators to help increase their bookings by reaching out to large numbers of potential customers, mostly tourists. With Peek ... read more about Peek Pro

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Reservation Software

    Features
    • Booking Channels
    • Booking Management
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • IntraRez

    IntraRez is a real-time cloud-based lodging reservation system that integrates with your website so your customers can reserve online, plus synchronized guest management software featuring calendars, invoicing, optional credit card processing, reports, ... read more about IntraRez

    Entry Level Price
    $40 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Reservation Software

    Features
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    Support
    • Phone
    • 24x7 Support
    Training
    • In-person
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Available Packages
    Standard
    $40 Per Month
    Visit website

  • Campground Master

    Campground Master can simplify the task of reservation management for any campground or RV resort, or any kind of hospitality or rental business. If you're still using a wall chart and paper ... read more about Campground Master

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Pricing Type
    Contact Vendor
    50% in Reservation Software

    Features
    • Booking Management
    • Notifications/Reminders
    • Online Reservations

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Blogs
    • Case Studies

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    Vendor pricing page Try Software Demo
    Visit website

  • Premier

    PCM is a complete system that provides you with unlimited users, unlimited sites, unlimited reservations, unlimited free upgrades……in other words, no limits! No limits on the number of reservations or customers. No ... read more about Premier

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    40% in Reservation Software

    Features
    • Booking Channels
    • Calendar Management
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    • Leisure-travel
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • Windows
    Support
    • Email
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video
    • Blogs
    • Case Studies

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • One-Time Payment
    Vendor pricing page
    Visit website

  • freetobook

    Online booking engine designed for small independent accommodation providers like B&B's, guest houses, cottages, and hotels. In the past, this level of software has only been available at a high cost which ... read more about freetobook

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Reservation Software

    Features
    • Booking Channels
    • Online Reservations

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Case Studies

    Packages
    Pricing Type
    • Free
    Preferred Currency
    • USD ($)
    Vendor pricing page
    Visit website

  • Solidres

    Solidres provides a simple yet powerful solution for those who are looking for a solid and ready to use solution for both independent restaurant and hotel restaurant. As a Joomla extension, you ... read more about Solidres

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Reservation Software

    Features
    • Online Reservations
    • Reporting & Analysis

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • On Premises
    • Web-based
    • Windows
    • Mac
    Support
    • Chat
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Case Studies
    • Whitepapers

    Packages
    Pricing Type
    • Free
    Preferred Currency
    • USD ($)
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

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Buyer’s Guide

Introduction to the buyer’s guide for reservation software:

Reservation booking is the lifeline of service-based businesses such as the hotel industry, car rentals, hospitals, theatre, travel and tourism, elearning, and others. In such businesses, booking and related activities constitute a significant fraction of daily workflow. Outdated booking processes can immensely hamper productivity. Organizations that cling to traditional methods of booking reservations such as excel sheets or manual register booking not only drain their energy, time, and money but also deprive their customers of a hassle-free booking experience. In the digitally ubiquitous world, providing the facility to book online is vital for customer-centric businesses. 

Profitable businesses have a structured process, systematic approach, and sophisticated reservation booking technology to assist them. A well-organized reservation management system ensures a steady flow of bookings across all assets. Online reservation software works as a diligent front desk for your business.  However, selecting the best reservation software with peculiar traits specific to your business is paramount for establishing a profitable booking business. This buyer's guide for reservation software analyzes all critical aspects of the reservation management system to provide buyers with the essential information required to make a sound investment decision. 

What is the Reservation Software?

Reservation software is a set of application tools that assist businesses to book online reservations, manage them, and receive online payment. The reservation system keeps a complete record of all bookings, including metadata associated with it. It helps businesses in searching for bookings, providing immediate booking assistance or information to the customers regarding their reservations. It comes with features such as a Booking platform, booking management module, notifications reminders, calendar management, rate management, payment processing, customer management, online reservations, reporting and analysis, and scheduling. 

What are the essential components of a reservation management system? 

1. Calendar: A reservation software must have an inbuilt calendar that enables both users and the customers to check date wise availability of reservation 'assets.' The calendar must provide a one glance view of booked or vacant days. (preferably in different colors for eBay visualization).

2. Payment Integration: A reservation software must either provide the facility to pay online itself or through integration with popular payment channels. The software must allow customers to pay with multiple payment methods (credit cards, debit cards, wallets, etc.) in multiple currencies. 

3. Email Integration: Emails at various levels of the customer's journey adds to the authenticity of your business. Reservation software should integrate with popular email services to send automated emails for booking confirmation, payment confirmation, booking date reminders, feedback, etc. Reservation booking software must also have auto-populated templates that can be used to fill booking details. 

4. Channel Integration: Reservation software must have capabilities to integrate on all potential online channels that fetch bookings. Your customers may find you on social platforms, online platforms, your website, etc. Channel integrations allow your customers to start booking right from the channel where they are logged in with central synchronizing to avoid double booking. 

5. Reporting: Streamlined tracking is essential for the improvement of the booking business. Reservation software must provide reports such as sales, conversions, customer profiles, asset requirements, etc. 

6. Review management: Most of the industries that provide online booking facilities are review sensitive businesses. Customer reviews immensely influence future customer inflow. Review management is critical to ensure that upcoming customers receive a favorable view of your business.  

How does a reservation management system work?

  • A reservation software integrates with your business’s website and other digital platforms where you want your customers to connect for online booking. 
  • When the customer reaches any of the digital channels, they find the ‘book now’ button. By clicking the button, the reservation software lands them on the booking page. 
  • Customers can visualize all available assets, prices, timings, and other crucial information on the online booking page, and based on it, can make a booking decision.  
  • The reservation software is a self-service facility that allows customers to fill in their reservation details by themselves. You can customize the booking page according to your business-specific needs. 
  • Most of the details on the booking page just require selecting from the predefined values. Customers need to select their specifics from a set of options. However, based on your business's working conditions, you can also allow customers to put requirements that are not in the predefined list. 
  • Customers select all the values. As soon as they click on the confirm booking button, the reservation is accepted and updated in real-time on all other digital platforms where you accept bookings.
  • You can also set a mandatory information section. If the customer does not fill in any mandatory information, the application will prompt the customer to fill it before confirming the reservation. 
  • For bookings where prepayment is required, the confirm button will redirect the customer to the payment page. Reservation platforms come with payment integration with popular payment apps such as Paypal, Stripe, etc. Once the payment is made, the booking gets confirmed.
  • Reservation software sends a series of automated emails at various stages of the customer's reservation journey, including booking confirmation emails, reminder emails for the upcoming bookings, feedback-seeking mails, etc.  

Why do you need reservation management software?

​​​​​​If you want to maximize your business time

Your physical booking window cannot stay open 24/7. Nor your customers will always endure the hassle of coming to you in person for booking their seats, rooms, etc. A reservation software makes your business available to your clients 24/7 for 365 days. This flexibility helps in achieving enhanced customer satisfaction. 

If you want to manage multiple bookings simultaneously.

Handling simultaneous bookings from numerous customers can cause staff exhaustion. Physically responding to every client's query regarding the vacant seats, available properties for booking, etc. is practically unrealistic. Reservation software can show hundreds of logged in customers' real-time status of available 'assets' for booking and provide complete information regarding the price, availability, timings, and amenities on a single screen. 

If you want to reduce canceled bookings scenarios

Your staff cannot efficiently track every step of the booking process manually. Reservation software does it for your business. All booking steps are recorded accurately, and the system has automated means of sending reminders for booking. It prevents no shows and cancellations. 

If you want real-time insights about your business

Comparing month-wise, week-wise, and day-wise bookings, cancellations, no shows, and Key performance indicators manually will never give you the complete visual picture of your business's performance. Reservation software enables you to easily track key performance metrics such as the number of online inquiries, converted bookings, success percentage, booked to capacity ratio, revenue reports, etc. 

If you want to beat your competitors 

You are competing with thousands of competitors, websites, tools, and strategies. In such a highly competitive market, you need distinct capabilities to stay ahead of your peers. Reservation software puts the scale in your favor by providing you an efficient system for booking reservations for clients. 

What are the different types of reservation management software?

Desktop-based/On-Premise

These types of reservation software are licensed and can be installed within the IT infrastructure of your business. On-Premise reservation systems are easily customizable. Businesses who want to store their booking data on their own servers can opt for on-premise reservation software.

Web-based

Third-party reservation system providers offer online reservation software. No installation is required for this completely independent application. Web-based reservation software can be accessed from anywhere with internet connectivity. 

Cloud-based

The cloud-based reservation software is popular with businesses owing to its massive data storage capabilities and high-speed technology. The cloud-based reservation software hosted through a third-party cloud service provider is a SaaS (Software as a Service) based solution. 

Open Source

The open-source reservation software allows users to customize software codes and modify default settings to enhance the core working functionalities. External plugins can be added to open source reservation systems to increase its utility. Businesses requiring customized reservation solutions can opt for an open source reservation system. 

What are the benefits of reservation management software?

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  • Provide the convenience of booking to your customers: Deploy a reservation system to let your clients book your assets from anywhere and anytime. 
  • Keeps your reservation data safe for cyber breaches: With an encrypted booking system and cybersecurity features, keep your booking and payment data secure for getting compromised. 
  • Easy processing of bookings: Booking any asset with a reservation system software is super easy. It increases the website conversion ratio.
  • Eases your Workload: Manual data entry, mundane tasks, human errors, etc. can increase the workload unnecessarily. Your precious time is destroyed in redundant tasks, and you get less time to work on important elements for the bottom line. Employee satisfaction increases as their workload is reduced significantly.
  • Better client experience: Clients that directly book with you can be rewarded with attractive discounts, promo codes, deals, loyalty benefits, etc. It creates a better client relationship and experience. 
  • Prevent chaos: Multiple bookings, calls, bills, forms, invoices, inventory, etc. can cause chaos on a busy day. In peak booking seasons, this can cause a real mess for your business. The reservation system won't allow you to book more than capacity. It will reduce your work so that you can focus on customers. 
  • Upselling opportunities: On your reservation page, you can list your other products and cross-sale for your business tie-ups also. 
  • Highlight reviews: Reservation software prompts your regular clients to submit testimonials, reviews, and feedback that can be highlighted on the booking page.
  • Security: Reservation software with PCI DSS compliant structure keeps your data safe and booking engine stable. 
  • Controlled Occupancy: With a reservation manager, you can forecast no shows, cancellations, overstays, understays, walkins, etc. to keep occupancy of your property under control. 
  • Increase Productivity: Reservation software increases productivity by eliminating redundant tasks. Your team need not take constant calls or answer frequent emails from customers asking for small details about their bookings. All information they require is already in the reservation software’s vault. 
  • Eliminates error in booking: Booking errors can cause extreme inconvenience to your customers and revenue loss for your business. Manual methods often cause errors in dates, price, double booking the same property, etc. Reservation software eliminates errors and keeps precision in the booking.

How is the reservation management software utilized in various industries?

Tours and Travels Industry: Online tour bookings saw a growth of 8.9% in 2019.In the Tours and travel industry, reservation software allows businesses to set up a complete online booking system for tourists. Tourists can book online and reserve their bus, train, or air seats from tours and travel agencies. Tours and Travel platforms that want to remain at the forefront of the industry can invest in a reservation software that;

  • Creates a booking engine integrated with their website
  • Controls booking from all sources centrally
  • Stores all information securely for compliance and retrieval needs
  • Provides accurate reporting and insights of their ongoing business

Hotels: Today, more inquiries come from online channels rather than offline ones. Businesspersons, tourists, frequent travelers, etc. prefer to book and secure a room before directly coming to the hotel premises. In a recent survey, 88% of respondents said they prefer online channels to book hotels. Hotels need to live up to the modern demands and expectations of the visitors for consistent income and growth. Hotels can deploy hotel booking software that:

  • Increases their operational efficiency by automating the room booking process 
  • Provides real-time visibility of available rooms across all properties
  • Allows visitors to self-serve tasks such as booking, payment, stay extension, room extension, room upgrades, room service orders, cancellations, etc. 
  • Allows hoteliers to set and change pricings automatically based on demand and availability

Rental Service Business:

Rental service businesses such as Car rentals, motorcycle rentals, RV rentals, Taxi rentals, Home Rentals, etc. can use reservation software to rent their services. In the Car Rental industry, 70% of the total revenue will be generated through online sales by 2025. Rental service businesses can deploy reservation software that:

  • Allows them to check vehicle availability, commission rate, etc. with a few clicks
  • Creates a centralized database of all rental properties which is retrievable in a click
  • Allows customers to select from the list of available rental assets and provides them essential information such as pricing per hour/day, seating capacity, type of asset, required advance amount, documents that need to be submitted, and more.
  • Sends automated confirmation emails, hours exceeded notifications, fuel left alerts, etc. 

Restaurants: Reservation software for restaurants allows restaurant owners to build relationships with their customers, connect with guests easily, fill up seats fast, recognize loyalty, and record customer's preferences and dining history for better service in the future. Restaurant owners can deploy a reservation management system that:

  • Lets them set accurate timing for each table booking
  • Allows them to manage their staff schedule and shift plan
  • Comes with POS integration for payment 
  • Has features such as waitlist management, guest analytics, feedback system, mobile application

Event Industry: The event industry can use reservation software for creating automated ticketing systems, managing bookings, and providing reservation convenience to its customers. Event managers can deploy a reservation system that:

  • Allows them to create seat plans for events, add different reservation and ticket types with different pricings, etc.
  • Provides promotional features such as coupon codes for discounts, social media marketing features, sponsorship management, and more
  • Creates a timeline to manage event and guests easily
  • Has features for invoice management, calendar integration, online payment, integration, and more

Aviation: The aviation industry can use reservation software for establishing a robust and scalable flight booking system that integrates with the global distribution system and third party flight APIs.  Airlines, Travel agencies, and flight ticket agents can deploy a reservation system that : 

  • Allows them to provide online booking of flight tickets to their customers
  • Integrates with other channels/ third-party service providers to provide hotel booking, car booking, etc. for a complete travel experience
  • Has advanced merchandising tools, inventory tracking, and ticketing system
  • Has a versatile system for customer grievance management along with every booking, reporting system, and standard compliance management. 

E-learning industry: Currently, the elearning industry is experiencing an increased demand for catering to millions of aspirants who enroll themselves in various types of online courses offered by elearning course providers. Elearning course providers can deploy online reservation software that:

  • Allows course aspirants to browse courses, book seats for online courses, and pay online. 
  • Has inbuilt marketing tools for reaching more course aspirants
  • Allows them to visualize all vacant seat data and oversee all details from a centralized dashboard
  • Has features for webinar booking, special session bookings, email notifications, etc. 

Individual Practitioners: Busy professionals such as Lawyers, Doctors, Therapists, Instructors, etc. have to meet numerous clients in a day. Without pre-appointment and reserved timings for each session, managing a workday is an impossible task. Individual practitioners can deploy an efficient reservation booking system that:

  • Obtains relevant onboarding information of the clients
  • Books automatic reservations for clients based on empty slots
  • Enables clients to pay online for pre-booking
  • Sends automated emails/notifications for feedback

Other businesses: Gyms, Salons, Clubs, Conference hall providers, parking lot providers, campground service providers, amusement parks, waterparks, and other small businesses can deploy reservation booking software that:

  • Facilitate them to manage their space, seats, camps, etc.
  • Allows visitors to book and pay online for confirmed reservations
  • Allows group bookings, multi-session bookings, and more
  • Integrates efficiently with their business website and other interaction points

What are the most sought after features of reservation software?

The features of reservation management software differ from industry to industry. However, some common features apply to all reservation booking systems, such as: 

  • Booking: Reservation software lets customers book online with an automated booking system and intuitive interface. 
  • Automated communications: Online reservation software sends pre-populated emails at various stages of the booking process.
  • Asset Display: Reservation platform displays your live inventory and assets available for booking to customers.
  • Multiple-Channel bookings: This feature allows your customers to initiate booking from various channels where they find you, i.e., website, social media, online booking platforms, etc. 
  • Advanced Analytics and KPIs: Reservation software reports your business’s performance and key performance indicators to help you understand your current business position and decide on future strategy. 
  • Branding features: Most online reservation software allows users to put their customized logos, headers, design formats on the booking page for an enhanced customer experience.
  • Real-time visibility: Reservation software provides real-time status of bookings, available assets, occupancy rates, conversions, etc.Every new booking is simultaneously updated on all integrated channels. 
  • Multiple payment options: Reservation systems broaden payment options by allowing customers to choose their preferred payment mode. Not only payment alternatives, reservation management systems provide facilities to pay in multiple currencies. 
  • Multiple Languages: Booking in multiple languages helps businesses attract more customers worldwide. 
  • Administrative Panels: Users can customize settings, define roles and permissions, and set automation rules using this feature. 

Other Features:

  • Simple to install with installation guide or vendor support 
  • Extensions with pluggable components
  • Mobile application and mobile-responsive user interface

What are the types of essential compliance requirements for reservation software?

1. Recaptcha validation

Online reservation system must have Recaptcha validation at all booking points to prevent automated program spams, malicious bot content, and unwanted server loads. 

2. GDPR compliance

Ensure your online reservation management software is GDPR compliant to protect your customer's personal data such as name address, phone number, web data such as IP address, location, cookie data, category data such as orientation, opinions, and views, biometric data, etc. 

3. ADA compliance

American Disabilities act of 1990 was updated in 2010 to include website accessibility and online booking compliance to prevent discrimination against individuals with disabilities. Your booking website that fails ADA compliance can be sued under the ADA compliance act 2010.

4. PCI DSS for payment

PCI DSS (Payment card Industry Data Security Standards) compliance ensures that cardholder data is safe. Online Reservation software that integrates with payment systems to allow customers online payment facilities must ensure that the third party payment method is PCI DSS compliant for secure payment transactions. 

What types of integrations should you check in the reservation system? 

  • Payment Integrations: Payment integrations with popular channels such as Paypal, CC Avenue, PayU, Stripe, Sagepay, etc. helps your business to provide more payment gateways to your customers.  
  • Website builders for events: Reservation software that can integrate with website builders such as WordPress, Drupal, Woocommerce, Joomla, etc. can help your business build landing pages for reservation. 
  • Calendar integrations: Integrations with calendars such as Google, iOS, Microsoft let your business synchronize booking between multiple sites. 
  • Ecommerce Integrations: Ecommerce integrations with websites such as Shopify, Big-commerce, Magento, etc. helps your business to reach potential customers from these ecommerce giants directly. 
  • Coupon Code website: Coupon code websites such as Groupon allow your business to provide coupons for discounts and run loyalty programs. 
  • Accounting Systems: Accounting Integrations such as Quickbooks allows you to manage your reservation business accounting books directly from within the application. 
  • Others: You should also look for other important integrations such as social media platforms, video conferencing apps, email integrations, form builders, CRM software, etc.  before investing in the software. 

How to choose the best reservation system for your business?

Consider the following factors about the reservation software you are planning to purchase:

  • Does it provide all critical features as required for an effective booking system?
  • Can it work with low bandwidth internet connectivity?
  • Does it help reduce no shows by automated notifications, emails, SMS, etc.?
  • Is the system scalable to accommodate more reservation assets?
  • Does it come for free, or in the freemium or paid version?
  • Are any hidden costs, installation charges, and training charges? 
  • Is the online reservation system compatible with all devices such as desktops, laptops, tablets, and mobile phones? 
  • Whether the reservation platform provides customer data protection, safe payment mode, and encryption to prevent any security breach while the booking is processed?
  • Is the reservation system user-friendly, sophisticated, and easy to use?
  • Does the reservation management software vendor provide 24/7 customer support?
  • Does the reservation software vendor provide a live demo or free trial of its functionalities?

What is the average cost of buying reservation management software?

The cost of the best online reservation management system depends on a large number of factors such as:

  • The industry in which it is used
  • Features it offers
  • Type of software framework and installation: Cloud-based, Web-based, on-premise software, or open-source.
  • Quality of the software, user interface, and customer experience
  • The type of automation functionalities it offers
  • The number of bookings, reservations it can manage simultaneously 
  • Devices it can work upon simultaneously
  • Types of integrations it provides
  • Privacy and the data encryption it provides 

These variations influence and decide the pricing estimations of the reservation software. 

Reservation management software such as  Skedda will cost $5 per month for its Pro plan. It also has a free plan with limited features.  The standard plan of Reservio will cost you $20 per month, with a limitation of 500 monthly bookings. You can upgrade to its pro plan for $40 a month for unlimited monthly bookings. The pro plan of Checkfront will cost you $84 per month, whereas its enterprise edition comes at $169 per month. 

If you are looking for free reservation software, then KWhotel (hotel reservation system), Sagenda (appointment booking system), Upbooking (Multiple industries), and Zaui (Tourism industry reservation system) offer free versions with limited feature plans. If you need free and open source reservation software, then go for QloApps. For other online reservation management software such as Planyo, ResNexus, Reservation Engine, bookatonce, Roverpass, and many others, you need to contact the reservation software vendor for detailed pricing information. Get the updated list of reservation software solutions from the Goodfirms reservation software page. 

Why refer to Goodfirms’ list of Reservation Software?

Goodfirms is one of the preeminent Information Technology market research companies that provide distinguished buying assistance to B2B IT software products and service seekers. Goodfirms relies on versatile research methods, diligent analysis, and meticulous exploration of IT products and services to arm service seekers and buyers with exceptional insights of several hundred IT services and software products.  

Goodfirms provides a comprehensive listing of more than 60K software companies, products, and services, and 30K extensive reviews from verified users, and 1000 plus research surveys on current technologies and trends. Goodfirms analysis helps buyers understand the prime usage, important features, brand reliability, merits, demerits, pricing, and many more aspects of the listed IT products and services. 

The readers of this buyer's guide for reservation software are advised to navigate the list of thoroughly researched best reservation software solutions that provide immense features and best services to manage bookings.  You can also read reservation software reviews here. 

Frequently Asked Questions

What is the Best Reservation Management Software?

The best reservation software provides quality tools, unimpeded uptime, and cost-efficient services. The best reservation system software provides the most relevant functionalities pertinent to the business via quality tools that never fail to deliver. Uptime is critical for reservation-based businesses. In case of poor connectivity to servers and technical glitches, your customers won't wait for your systems to get back on track. The best reservation software providers guarantee up to 99.99% of uptime. Another trait of the best reservation management software is its ability to provide industry-grade services at affordable prices. Cost-efficient services are crucial for a profitable bottom-line. Goodfirms has listed the best reservation software tools such as Skedda, Zaui, QloApps, Planyo, SuperSaas, PeekPro, and more.

Who Can Use the Reservation Software?
  • Hotels, Restaurants, Banquet, Resorts, and Lodges
  • Campground Owners
  • Tourism companies, Travel Operators
  • Parking Lots
  • Sports complexes
  • Conference Rooms, Seminar Halls
  • Service Professionals such as Lawyers, Doctors, Therapists
  • Wedding hall owners
  • Venue Businesses
  • Theatres, Music Concerts 
  • Car rental businesses, SnowMobile rentals, Bike Rentals, Bus and van operators
  • Vacation Property Owners
  • E-learning Course providers
  • Event Businesses
  • Aviation industry
  • Gyms, Salons
  • Amusement parks

Why is it Important to Use a Reservation Management System?

Hobbled by challenges that nag the booking dominant businesses, new age managers and owners know the importance of providing the convenience of online reservation bookings to their customers. 

  • While bookings can be made via personal visits, calls, emails, messages, live chat, etc., these processes are time-consuming and prone to human errors. Also, these may not be available 24/7. However, bookings made via online reservation software are very brisk, error-free, and can be done anytime.
  • Changing the schedule or cancellation is also swift, without hassle, and updated in real-time to avoid any inconvenience to customers.
  • The reversal of payments is also automated, so it doesn’t take away your staff’s work time.
  • Reservation software provides a bulk of upselling and cross-selling opportunities by giving relevant recommendations. AI-enabled reservation software has the ability to provide the most relevant proposition to the customers based on their recent searches or past booking data. It increases the chances of booking as customers get the most pertinent suggestions for bookings.

What Can a Reservation Software Offer?

Reservation software offers plenty of booking options to customers with a robust 24/7 one-page booking experience and mechanism. An easy-to-use reservation booking system also provides customers multiple payment options. It also gives various packages, deals, discounts, offers, and loyalty programs for customers who book online reservations Clients can also get real-time updates for your booking assets and available resources. It also unleashes integrations with meeting room reservation software, event management software, venue booking software, etc.

What Are the Most Tracked Key Performance Indicators in Reservation Based Businesses?
  • Occupancy Rate: The rate of booked assets/resources/space versus total assets/resources/spaces available for booking. For example, in a hotel, if there are 25 rooms available for online booking and 15 are booked, then the occupancy rate is 60%. (This can be calculated easily by hotel reservation software).
  • Total Available Assets: Number of assets available for booking. In the above example, the total available asset units are 25.
  • ADRs:Average daily rate is the revenue generated per booking unit. Suppose each room generates $50 revenue per day on average. Then ADR is $50. It is calculated by dividing the total revenue by the total number of booked assets.
  • ALOB: Average length of booking is the number of days for which an asset is generally booked. 

Other indicators such as commission rates, spending patterns, fill patterns, cancellation rates, peak times, etc., also need to be tracked for making better decisions for the future. An automated reservation system can track all KPIs accurately and in real-time.

What Are the Security Features of Reservation Management Software?

Security concerns are real when booking online. The best online reservation software brims with the latest security measures to provide clients and their users with the safest online booking platform with features such as: 

  • GDPR, ADA, PCI DSS compliance
  • Encrypted panels connected with the POS software so that you don’t have to worry about the customer's billing details getting leaked. 
  • Two-factor authentication for login
  • Built-in Tokenization
  • Valid SSL certificate
  • Vulnerability detection module

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