360 CTI

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United States HQFounded 2012

Deployment

Overview

About 360 CTI

360 CTI is a #1 Salesforce-native telephony solution designed to transform call operations and boost team productivity. Seamlessly integrated with Salesforce, it empowers businesses to handle calls efficiently with features like click-to-dial, call routing, live call monitoring, and automated lead creation. Its advanced tools, including sentiment analysis, voice broadcast, and mobile app access, ensure exceptional customer experiences while optimizing sales team performance. Cost-effective, easy to set up, and compatible with the SF1 mobile app, 360 CTI is the ultimate solution for businesses aiming to enhance call management and close more deals effortlessly.

At a glance

Software information

Industries served, licensing and the support 360 CTI provides.

Industries

  • Computer-software

Licensing

  • Proprietary
  • Monthly Payment
  • One-Time Payment
  • Free version

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support
Languages (1)
English
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Capabilities

360 CTI features

The full feature set, grouped by module.

Call Center Software

  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Reporting & Analytics
  • Voicemail
  • AI Features

Plans

360 CTI pricing

Free Version
Yes
Payment Frequency
Monthly Payment, One-Time Payment
Preferred Currency
USD ($)

Media

Screenshots & video