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Salesforce CTI

360 CTI is a #1 Salesforce-native telephony solution designed to transform call operations and boost team productivity. Seamlessly integrated with Salesforce, it empowers businesses to handle calls efficiently with features like click-to-dial, call routing, live call monitoring, and automated lead creation. Its advanced tools, including sentiment analysis, voice broadcast, and mobile app access, ensure exceptional customer experiences while optimizing sales team performance. Cost-effective, easy to set up, and compatible with the SF1 mobile app, 360 CTI is the ultimate solution for businesses aiming to enhance call management and close more deals effortlessly.
360 SMS APP
2012
United States
  • Computer-software
1 Industry
  • English
1 Language
Industries
  • Computer-software
Licensing & Deployment
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support

360 CTI Core Features

Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Reporting & Analytics
  • Voicemail
  • AI Features

360 CTI Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • Yes
Payment Frequency
  • Monthly Payment
  • One-Time Payment
Vendor pricing page

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