Your new AI Agent for customer service

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Ada is the world’s leading customer service automation company. Built for the digitally transforming enterprise, Ada’s AI-powered customer service automation platform helps companies effortlessly resolve their customer inquiries in any language or channel. Since 2016, Ada has powered more than 4 billion automated customer interactions for companies like Meta, Verizon, AirAsia, Yeti, and Square. Born in Toronto, Ada serves companies and their customers worldwide.

Ditch code-heavy, old-school scripted chatbots. Powered by Ada’s Reasoning Engine™, an AI Agent reasons through the best solution to deliver responses that are relevant, accurate and safe. Every single time.
4 Industries
1 Language

Screenshot & Video



  • Proprietary
  • Cloud Hosted
  • Web-based


  • Email
  • 24x7 Support

Knowledge Base

  • Help Guide
  • Video
  • Blog

Ada Core Features

Customer Service

  • Alerts/Notifications
  • Escalation
  • Live Chat
  • Response Templates
  • Social Media Integration


  • AI & Machine Learning Capabilities
  • Analytics and Reporting
  • Compliance and Privacy
  • Customizable Templates
  • Easy Integration
  • Multi-Channel Support
  • Multilingual Support
  • Natural Language Processing (NLP)
  • Personalization
  • Rich Media Support
  • Scalability
  • Security and Privacy

Ada Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Quote Based

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