Agent Chat
Seamlessly transition customers from self-service to agents.
You’re being asked to do more: more customer contacts, more channels, more complexity. Astute allows you to address the unique challenges of customer engagement. Our AI-driven software allows companies to provide effortless customer experiences across channels and devices, and empowers contact center agents with smart tools – all while delivering first-party customer data and actionable insights back to the brand. Astute empowers you to delight individual customers with frictionless, omnichannel experiences. And the first-party data collected during every interaction is like a giant, 24-hour-a-day focus group that feeds you invaluable insight straight from your customers. Everybody wins.
Licensing & Deployment
-
Cloud Hosted
-
Windows
-
Mac
-
Linux
Support
-
Phone
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
Media
Agent Chat Core Features
Focus of Live Chat Feature
- Alerts/Notifications
- Canned Responses
- Chat Bots
- Proactive Chat
- Reports & Analytics
- Secured Encryption
Agent Chat Pricing
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Quote Based
Agent Chat Reviews
This profile is not claimed
Do you own or represent this business? Enter your business email to claim your Goodfirms profile.