Overview
Alchemer
Alchemer is the only voice-of-the-customer (VoC) and customer-experience (CX) solution that helps you transform to a truly customer-centric organization. By making sure the voice of the customer is heard loud and clear across every decision you make in every department. Hyper-personalized and actioned around the customer – from finding them to keeping them.

Media
Core Features
Market Research Features
  • Benchmarking
  • Data Management
  • Multi- Channel Distribution
  • Panel Management
  • Reporting/Analysis
  • Sample Management
  • Statistical Analysis
  • Survey Management
Customer Engagement Features
  • Communication Management
  • Community Management
  • Feedback Management
  • Reporting/Analytics
  • Video Support
Customer Experience Features
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Multi-Channel Data Collection
  • Operations Management
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
Pricing
Pricing Type
Contact Vendor
Free Version
No
Payment Frequency
Monthly Payment
Customer Reviews
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Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac
Knowledge Base
  • Help Guides
  • Blogs
  • Webinars
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