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Is your IT overloaded and operating in firefighting mode?
Gain visibility into your team's workload with ALVAO Service Desk. Tickets are automatically routed to qualified agents, prioritized by SLAs. Requesters track task progress, resolution times, and agent assignment. Agents have structured workflows with dedicated timeframes to meet every deadline.
Complex Workflows Made Easy
Service Desk streamlines ticket approvals with predefined rules. Handle intricate tasks like onboarding, offboarding, and security audits effortlessly. Advanced Workflow ensures seamless inter-departmental tasks, always adhering to established procedures.
Service Desk tuned for Microsoft 365
We develop ALVAO for the Microsoft 365 context, both in terms of integration and user adoption. Using our products is much like MS Office – users find it familiar straight away. As a result of the system's full integration with Microsoft's platform.
Gain visibility into your team's workload with ALVAO Service Desk. Tickets are automatically routed to qualified agents, prioritized by SLAs. Requesters track task progress, resolution times, and agent assignment. Agents have structured workflows with dedicated timeframes to meet every deadline.
Complex Workflows Made Easy
Service Desk streamlines ticket approvals with predefined rules. Handle intricate tasks like onboarding, offboarding, and security audits effortlessly. Advanced Workflow ensures seamless inter-departmental tasks, always adhering to established procedures.
Service Desk tuned for Microsoft 365
We develop ALVAO for the Microsoft 365 context, both in terms of integration and user adoption. Using our products is much like MS Office – users find it familiar straight away. As a result of the system's full integration with Microsoft's platform.
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SUPPORT
- Email
- Chat
- Phone
-
WeekdaysSupport Days
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
Support Time- 06:00 to 07:00 (CST)
- 04:00 to 16:30 (PNT)
Training
- Webinar
- In-person
- Documentation
Knowledge Base
ALVAO Service Desk Pricing
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
