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ARI

5.0 (29 Reviews)|Write a Review|Claimed profile

Deployment

WindowsAndroidiPhone/iPadWeb-based

Best for

Medium

Overview

About ARI

ARI app is designed for auto repair shops and mobile mechanics. The software's purpose is to help mechanics and owners to manage all aspects of their auto repair business. From the client, vehicle, and inventory management, all the way to inspection reports, billing statements, expense tracking, and even technician time logs, ARI does it all for you! Try one of the best auto repair software in the industry. No contracts and no obligations.

At a glance

Software information

Industries served, licensing and the support ARI provides.

Licensing

  • Monthly Payment
  • Annual Subscription
  • Free
  • Free trial
  • Free version

Support

  • Email

Training

  • Help Guides
  • Video Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

Review analytics

What customers report

5.0
Based on 29 verified reviews
Ease of use5.0
Features & functionality5.0
Customer support5.0

What users like the most

  • What I love most about ARI is how user-friendly and customizable it is. Whether I’m logging parts, tracking labor, or managing payments, everything is seamless. The integrated features, like digital inspections and customer reminders, help me provide top-notch service while keeping my clients informed.
  • It's easy and simple to use, essential for all workshop staff. The response rate to a question or a problem is speedy and effective. Signing up for the monthly subscription was right, as they constantly upgraded the features. They also take feedback seriously and try incorporating it where it makes sense.
  • The software is user friendly. Easy to navigate. The clock in feature and vin decoder are amazing but what I really love is the online payment option and the fact that a client can electronically sign estimates is great.

What users like the least

  • I wish I could link Identifix like you can prodemand I wish I could link payment options like zelle and venmo
  • I haven't found anything i dislike yet, as every time I complain about something or need help, they deal with it instantly.
  • To be honest. There isn’t anything I dislike about it. I’ve used other shop management systems in the past but I truly enjoy this platform and that’s why I stay a subscriber

What users say

Review Analytics of ARI

Every review is verified through Goodfirms before it's published.

5.029 Verified Reviews
Ease of use (23 reviews)4.9
Features & functionality (23 reviews)5.0
Customer support (23 reviews)4.9
Review Summary
Summarized from 29 verified reviews · Updated September 2026
ARI is a shop management platform designed for auto repair businesses that combines invoicing, customer communication, inventory tracking, and technician management in a single application. Users consistently praise its ease of use, affordable pricing relative to competitors, and ability to consolidate multiple separate tools. Key strengths include accessibility across devices, SMS and customer communication features, comprehensive reporting, and intuitive navigation. One reviewer noted a gap in step-by-step documentation and video tutorials, suggesting the learning curve steepens when exploring advanced features.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of ARI
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What reviewers mention most

Neil Taylor Smith, Business Development Manager at Paragon SkillsVerified Review
Posted on Aug 28, 2025

“"The Most Feature-Rich Shop Management System That's Also the Easiest to Learn."”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
The planet is truly benefiting from ARI! We have shifted to Shop-Ware and are now almost entirely paperless. These days, we can use a desktop, laptop, tablet, or smartphone for anything we need. We no longer have to worry about arranging technicians' paper work orders because we can now "click and drag" to quickly reorganize tasks.
Craig Darlow, Owner at EmbellishableVerified Review
Posted on Aug 28, 2025

“"ARI Brought My Shop Into The 21st Century!!!"”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Customer communication is vastly improved. We no longer have to try to catch a customer on the phone before end of day. They can pay after hours and pick up keys in our key pickup system 24/7.
'Abanoub Morris, Group CKD Talent Acquisition and organization Development at Kasrawy GroupVerified Review
Posted on Aug 28, 2025

“Robust, customer friendly shop management system”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0

Increasing efficiency across the board by tracking all parts purchased, optimizing the price based on revenue projections, increasing average RO prices and making sure technician hours are tracked accurately.

David Samaha, Chief Executive Officer at Diesel David Inc.Verified Review
Posted on Aug 28, 2025

““The Backbone of Our Auto Repair Operations – ARI Just Gets It Right"”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
ARI streamlined everything. From the moment a vehicle rolls into the shop to the moment the invoice is paid, ARI keeps us on track. I especially appreciate how easy it is to manage customer history, track parts, log technician time, and send out professional-looking invoices all in one place. Even our mobile mechanics are now fully synced into the workflow.
Gator Moore, Business Development at Drive Social MediaVerified Review
Posted on Aug 28, 2025

““The Smartest Investment for Repair Shops Looking to Grow Efficiently””

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
My experience with ARI has been impressive this isn’t just another piece of software, it’s a business tool that actually helps auto repair shops grow smarter. I’ve worked with multiple clients in the auto repair space, and ARI consistently stands out for its practical design and clear impact on operational efficiency.
Sydney Shteif, Client Success Manager at Coverage Hub MarketingVerified Review
Posted on Aug 13, 2025

““A Must-Have for Modern Auto Shops Keeps Our Workflow Sharp and Efficient””

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
The vendor invited me to write this review, and I’m glad to share my experience. As a current user, I can say the software has transformed how we operate. It’s intuitive for techs and front office staff, and the support team is responsive. We were incentivized to provide feedback, but this review reflects our real, daily use in the shop.
Taimoor Fazal, General Manager Aftersales at Abdul Latif JameelVerified Review
Posted on Apr 1, 2025

“Leading Standard in Automotive Software”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
The biggest problem was we were only able to use it at the shop. Now we can access it anywhere. The reports also allow the book keeper to easily pull it all and import.
Jannik Voss Brogaard, Vp of Sales and Marketing at Automobili EstremaVerified Review
Posted on Apr 1, 2025

“Good software for Auto Repair garage”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Just basic shop management and service intervals. Also helps with invoice and revenue numbers. I definitely am a lot more productive. Business increased. To me the software is the best in the world
Carrose Christy Lamca, Service Advisor at The Gearbox Auto ServicesVerified Review
Posted on Apr 1, 2025

“I'm a mobile mechanic and it works excellent”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
I would recommend it to anybody opening a shop for mobile business The Price is Right in the system works excellent. It's excellent automotive invoice software
Ishola Joshua Oluwapelumi, Website development at HESS AutomobileVerified Review
Posted on Apr 1, 2025

“ARI automotive repair program”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
It allowed me to operate the auto repair shop but does not work efficiently and is expensive. Daily work flow is better, as reported by our service department

Capabilities

ARI features

The full feature set, grouped by module.

Auto Repair Software

  • Booking Management
  • Customer Management
  • Dashboard
  • Inventory Management
  • Quotes/Estimates
  • Repair Orders
  • Service History Tracking
  • Work Order Management

Auto Dealer Software

  • Accounting Management
  • Customer Management
  • Dealer Management
  • Financing Management
  • Inventory Management
  • Operations Management
  • Service Management

Auto Body Software

  • Accounting
  • Billing & Invoicing
  • Customer Management
  • Inventory Control
  • Maintenance Management
  • Parts Management
  • Quotes/Estimates
  • Reporting
  • Vehicle Inspections
  • Work Order Management

Plans

ARI pricing

Price Type
Month
Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription, Free
Free Trial
0 Days
Vendor pricing page
Standard$29.99 / month

Media

Screenshots & video