ARI

5.0 (29 Reviews)|Write a Review|Claimed profile

Deployment

WindowsAndroidiPhone/iPadWeb-based

Best for

Medium

Overview

About ARI

ARI app is designed for auto repair shops and mobile mechanics. The software's purpose is to help mechanics and owners to manage all aspects of their auto repair business. From the client, vehicle, and inventory management, all the way to inspection reports, billing statements, expense tracking, and even technician time logs, ARI does it all for you! Try one of the best auto repair software in the industry. No contracts and no obligations.

At a glance

Software information

Industries served, licensing and the support ARI provides.

Licensing

  • Monthly Payment
  • Annual Subscription
  • Free
  • Free trial
  • Free version

Support

  • Email

Training

  • Help Guides
  • Video Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

Review analytics

What customers report

5.0
Based on 29 verified reviews
Ease of use4.9
Features & functionality5.0
Customer support4.9

What users like the most

  • What I love most about ARI is how user-friendly and customizable it is. Whether I’m logging parts, tracking labor, or managing payments, everything is seamless. The integrated features, like digital inspections and customer reminders, help me provide top-notch service while keeping my clients informed.
  • It's easy and simple to use, essential for all workshop staff. The response rate to a question or a problem is speedy and effective. Signing up for the monthly subscription was right, as they constantly upgraded the features. They also take feedback seriously and try incorporating it where it makes sense.
  • The software is user friendly. Easy to navigate. The clock in feature and vin decoder are amazing but what I really love is the online payment option and the fact that a client can electronically sign estimates is great.

What users like the least

  • I wish I could link Identifix like you can prodemand I wish I could link payment options like zelle and venmo
  • I haven't found anything i dislike yet, as every time I complain about something or need help, they deal with it instantly.
  • To be honest. There isn’t anything I dislike about it. I’ve used other shop management systems in the past but I truly enjoy this platform and that’s why I stay a subscriber

What users say

Review Analytics of ARI

Every review is verified through Goodfirms before it's published.

5.029 Verified Reviews
Ease of use (23 reviews)4.9
Features & functionality (23 reviews)5.0
Customer support (23 reviews)4.9
Review Summary
Summarized from 29 verified reviews · Updated September 2026
ARI is a shop management platform designed for auto repair businesses that combines invoicing, customer communication, inventory tracking, and technician management in a single application. Users consistently praise its ease of use, affordable pricing relative to competitors, and ability to consolidate multiple separate tools. Key strengths include accessibility across devices, SMS and customer communication features, comprehensive reporting, and intuitive navigation. One reviewer noted a gap in step-by-step documentation and video tutorials, suggesting the learning curve steepens when exploring advanced features.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of ARI
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What reviewers mention most

Almas Begum, Technical Recruiter at GlobalLogicVerified Review
Posted on Sep 1, 2025

Leading Standard in Automotive Software

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
It solves three huge issues-

1. it provides each customer with a clear and easily understandable estimate and invoice

2. it provides our staff with a clear picture of what each car needs

3. The information in ARI is transferable to similar estimates, saving us dozens of hours each week.
Jaya Chaudharie, Client Business Manager at Best Book Buddies TechnologyVerified Review
Posted on Sep 1, 2025

"Ari Experience"

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
They need a step buy step manual on how to use the features. i have searched for help and also asked for help learning all the features. I think it will be amazing once I know how to work the features right. I have taught myself most of the features i know there is more you can do. They need a guide with steps to use it, not a guide that explains the feature. That does me no good. Videos that have no audio are pointless. Also i do a bunch of restorations so i have invoices and payment that wont count toward my monthly expenses till the restoration is done there is no way to track them without it counting toward the current expenses
Roxie KirkVerified Review
Posted on Sep 1, 2025

"ARI: The Game-Changer for Modern Auto Repair Shops"

Overall rating5.0
Ease of use4.0
Features & functionality5.0
Customer support4.0
ARI provides several features that we used to use different services for (SMS, DVIs, CRM, customer messaging, payment processing, reporting, employee time tracking, and more). This has greatly reduced costs and streamlined operations.
Tarek Shihabi, General Manager at The Gearbox Auto ServicesVerified Review
Posted on Sep 1, 2025

Excellent

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Great experience, it gives you what to test first which cuts down diagnostic time. and it gives great wiring diagrams and factory info.Some people try to use the information as a magic bullet to solve a diagnostic problem because they lack knowledge and real-world experience.

ARI is not meant to be a crystal ball, just another tool to get the job done.
Penny Herper, Senior Manager at Group 1 AutomotiveVerified Review
Posted on Sep 1, 2025

ARI: The Game-Changer for Modern Auto Repair Shops

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
ARI provides several features that we used to use different services for (SMS, DVIs, CRM, customer messaging, payment processing, reporting, employee time tracking, and more). This has greatly reduced costs and streamlined operations.
Satheesh Jayamoorthy, Group Lead at Vinfast IndiaVerified Review
Posted on Sep 1, 2025

Wonderful Service

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Communication! Customers LOVE that we are able to communicate easily and quickly! Before having ARI it was difficult to keep track of all of our messages to our customers. Now it's simple!

Inventory! I had trouble keeping track of all of our parts/fluids/chemicals and ARI shows me exactly how many I have and even lets me know when I'm getting low so I can order more!

Efficiency! We are a small family shop with only a few workers so maximizing and managing our time is extremely important to our profits! With ARI analytics I'm able to see where and on what services we are losing money, where we are undercharging, and so much more. We wouldn't still be in business if it wasn't for ARI
Dustin Sanders, Guest Services Specialist at Christian Brothers AutomotiveVerified Review
Posted on Sep 1, 2025

ARI Brought My Shop Into The 21st Century!!!

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
ARI provides a semi-complete solution to managing my shop. Providing an efficient and reliable auto-repair management for my shop. I will recommend ARI to all lovers of auto-repair software
Sara Watson, Vice President of Automotive at Source Recruitment GroupVerified Review
Posted on Sep 1, 2025

"Definitely recommend"

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
I have used other shop management software and have found ARI to be the best. It integrates technicians, service advisors, parts ordering and customer communications seamlessly. It is accessible through the web and therefore can be accessed off site which is a huge bonus.
Muhammad Majid, SEO executive at SkyscraperVerified Review
Posted on Sep 1, 2025

Happy ARI user

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
The best auto-repair software you can ever think of is ARI giving what I really want and I will definitely recommend them to anyone who is in need of auto-repair software
Qusai Alkadri, Regional Manager at SiantyVerified Review
Posted on Aug 29, 2025

A great no fuss solution to shop management software

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Organizational skills. We are a small shop that was using mid-20th-century tech to keep up with parts and customers. Now we are 100% digital. I've really loved being able to keep a closer eye on the inventory and the shop supply usage.

I plan on using the customer database to do a mass mailing later on this year.

Capabilities

ARI features

The full feature set, grouped by module.

Auto Repair Software

  • Booking Management
  • Customer Management
  • Dashboard
  • Inventory Management
  • Quotes/Estimates
  • Repair Orders
  • Service History Tracking
  • Work Order Management

Auto Dealer Software

  • Accounting Management
  • Customer Management
  • Dealer Management
  • Financing Management
  • Inventory Management
  • Operations Management
  • Service Management

Auto Body Software

  • Accounting
  • Billing & Invoicing
  • Customer Management
  • Inventory Control
  • Maintenance Management
  • Parts Management
  • Quotes/Estimates
  • Reporting
  • Vehicle Inspections
  • Work Order Management

Plans

ARI pricing

Price Type
Month
Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription, Free
Free Trial
0 Days
Standard$29.99 / month

Media

Screenshots & video