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The Right Auto Repair Management App for Your Business.

ARI app is designed for auto repair shops and mobile mechanics. The software's purpose is to help mechanics and owners to manage all aspects of their auto repair business. From the client, vehicle, and inventory management, all the way to inspection reports, billing statements, expense tracking, and even technician time logs, ARI does it all for you! Try one of the best auto repair software in the industry. No contracts and no obligations.
ARI (Auto Repair Software)
Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs

Media

ARI Core Features

Focus of Auto Repair Feature
  • Booking Management
  • Customer Management
  • Dashboard
  • Inventory Management
  • Quotes/Estimates
  • Repair Orders
  • Service History Tracking
  • Work Order Management
Focus of Auto Dealer Feature
  • Accounting Management
  • Customer Management
  • Dealer Management
  • Financing Management
  • Inventory Management
  • Operations Management
  • Service Management
Focus of Auto Body Feature
  • Accounting
  • Billing & Invoicing
  • Customer Management
  • Inventory Control
  • Maintenance Management
  • Parts Management
  • Quotes/Estimates
  • Reporting
  • Vehicle Inspections
  • Work Order Management

ARI Pricing

Pricing Type
  • Flat Rate
Free Version
  • Yes
Payment Frequency
  • Monthly Payment
  • Annual Subscription
  • Free
Vendor pricing page
Plans & Packages
Standard
$29.99 Per Month

ARI Reviews

29
Total Reviews
5.0/5
Overall Rating
0
Recent Reviews

What Users Say

“A Must-Have for Modern Auto Shops Keeps Our Workflow Sharp and Efficient”
Sydney Shteif
Sydney Shteif , Client Success Manager at Coverage Hub Marketing
“The Smartest Investment for Repair Shops Looking to Grow Efficiently”
Gator Moore
Gator Moore , Business Development at Drive Social Media
“The Backbone of Our Auto Repair Operations – ARI Just Gets It Right"
David Samaha
David Samaha , Chief Executive Officer at Diesel David Inc.
Robust, customer friendly shop management system
'Abanoub Morris
'Abanoub Morris , Group CKD Talent Acquisition and organization Development at Kasrawy Group
"ARI Brought My Shop Into The 21st Century!!!"
Craig Darlow
Craig Darlow , Owner at Embellishable

What Users Like The Most

  • What I love most about ARI is how user-friendly and customizable it is. Whether I’m logging parts, tracking labor, or managing payments, everything is seamless. The integrated features, like digital inspections and customer reminders, help me provide top-notch service while keeping my clients informed.
  • It's easy and simple to use, essential for all workshop staff. The response rate to a question or a problem is speedy and effective. Signing up for the monthly subscription was right, as they constantly upgraded the features. They also take feedback seriously and try incorporating it where it makes sense.
  • The software is user friendly. Easy to navigate. The clock in feature and vin decoder are amazing but what I really love is the online payment option and the fact that a client can electronically sign estimates is great.

What Users Like The Least

  • I wish I could link Identifix like you can prodemand I wish I could link payment options like zelle and venmo
  • I haven't found anything i dislike yet, as every time I complain about something or need help, they deal with it instantly.
  • To be honest. There isn’t anything I dislike about it. I’ve used other shop management systems in the past but I truly enjoy this platform and that’s why I stay a subscriber

ARI Reviews

5.0 29 Reviews
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Almas Begum

Leading Standard in Automotive Software

It solves three huge issues- 1. it provides each customer with a clear and easily understandable estimate and invoice 2. it provides our staff with a clear picture of what each car needs 3. The information in ARI is transferable to similar estimates, saving us dozens of hours each week.

What was the project name that you have worked with ARI?

Auto Repair Software , Auto Body Software

How long have you used ARI?

2 Years

How frequently you use ARI?

Monthly

How do you find pricing of ARI?

mid-tier

What do you like the most about ARI?

ARI allows me to give my customers and my staff a clear picture of what each car needs to be excellent. It has saved me countless hourds with its easy to use inventory and estimating system. it also alleviates the pressure of communicating with each customer about details i can easily incorporate into each estimate.

What do you like the least about ARI?

Not much...referring to models without a superlative in their model subtype as "base" when you are working on a Mercedes S600 or similar expensive car would be nice. I also wish the program was compliant with Florida's right to an estimate law. i have bene told it does not meet the state's criteria, so I have to get each customer to sign a form that the state of Florida requires.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Jaya Chaudharie

"Ari Experience"

They need a step buy step manual on how to use the features. i have searched for help and also asked for help learning all the features. I think it will be amazing once I know how to work the features right. I have taught myself most of the features i know there is more you can do. They need a guide with steps to use it, not a guide that explains the feature. That does me no good. Videos that have no audio are pointless. Also i do a bunch of restorations so i have invoices and payment that wont count toward my monthly expenses till the restoration is done there is no way to track them without it counting toward the current expenses

What was the project name that you have worked with ARI?

Auto Repair Software , Auto Body Software

How long have you used ARI?

2 Years

How frequently you use ARI?

Monthly

How do you find pricing of ARI?

expensive

What do you like the most about ARI?

Invoicing is a big part of my business. I love how it saves the part, so we don't have to keep tying it repeatedly. It saves me a lot of time

What do you like the least about ARI?

I do not like the fact that if you type in a part that doesn't have a part # it automatically changes it to the part it recognizes yes and a manual or guide in pdf form on how to work the program step by step

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Roxie Kirk

"ARI: The Game-Changer for Modern Auto Repair Shops"

ARI provides several features that we used to use different services for (SMS, DVIs, CRM, customer messaging, payment processing, reporting, employee time tracking, and more). This has greatly reduced costs and streamlined operations.

What was the project name that you have worked with ARI?

Auto Repair Software , Auto Body Software

How long have you used ARI?

3 Months

How frequently you use ARI?

Weekly

How do you find pricing of ARI?

mid-tier

What do you like the most about ARI?

This software totally changed how our shop operated. Before, we were using multiple systems for different functions, which made it difficult to get an overall view of what was going on. Now, no more Mitchell for SMS, AutoVitals for DVIs, plus CRM software and manually picking through the numbers for KPIs. ARI does it all, through its own built-in features and reports, as well as integrations with other programs. Canned jobs and smart jobs have greatly streamlined the service advisors' work

What do you like the least about ARI?

The entire system is online and cloud-based. The benefit is that you can access your shop from anywhere with any device, but also means that you must have a strong internet connection, and you could be affected if ARI has a problem/outage on their end.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Tarek Shihabi

Excellent

Great experience, it gives you what to test first which cuts down diagnostic time. and it gives great wiring diagrams and factory info.Some people try to use the information as a magic bullet to solve a diagnostic problem because they lack knowledge and real-world experience. ARI is not meant to be a crystal ball, just another tool to get the job done.

What was the project name that you have worked with ARI?

Auto Repair Software , Auto Body Software

How long have you used ARI?

1 Years

How frequently you use ARI?

Monthly

How do you find pricing of ARI?

mid-tier

What do you like the most about ARI?

I like almost everything about ARI. In my observation the people that do not like it never took the time to learn how to use it.

What do you like the least about ARI?

The only thing I wish is that it would cost 50% less per month.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Penny Herper

ARI: The Game-Changer for Modern Auto Repair Shops

ARI provides several features that we used to use different services for (SMS, DVIs, CRM, customer messaging, payment processing, reporting, employee time tracking, and more). This has greatly reduced costs and streamlined operations.

What was the project name that you have worked with ARI?

Auto Repair Software , Auto Body Software

How long have you used ARI?

2 Years

How frequently you use ARI?

Weekly

How do you find pricing of ARI?

mid-tier

What do you like the most about ARI?

As one of the first ten shops to adopt ARI, I’ve had the unique opportunity to witness its evolution firsthand. From day one, this platform has revolutionized how we operate, streamlining workflow, enhancing transparency, and ultimately improving both customer experience and profitability. The intuitive interface makes estimating, workflow management, and invoicing seamless. With real-time data, we make informed decisions faster, keeping our shop running at peak efficiency.

What do you like the least about ARI?

As one of the first ten shops to adopt ARI, I’ve had the unique opportunity to witness its evolution firsthand. From day one, this platform has revolutionized how we operate, streamlining workflow, enhancing transparency, and ultimately improving both customer experience and profitability. The intuitive interface makes estimating, workflow management, and invoicing seamless. With real-time data, we make informed decisions faster, keeping our shop running at peak efficiency.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Satheesh Jayamoorthy

Wonderful Service

Communication! Customers LOVE that we are able to communicate easily and quickly! Before having ARI it was difficult to keep track of all of our messages to our customers. Now it's simple! Inventory! I had trouble keeping track of all of our parts/fluids/chemicals and ARI shows me exactly how many I have and even lets me know when I'm getting low so I can order more! Efficiency! We are a small family shop with only a few workers so maximizing and managing our time is extremely important to our profits! With ARI analytics I'm able to see where and on what services we are losing money, where we are undercharging, and so much more. We wouldn't still be in business if it wasn't for ARI

What was the project name that you have worked with ARI?

Auto Repair Software , Auto Body Software

How long have you used ARI?

1 Months

How frequently you use ARI?

Monthly

How do you find pricing of ARI?

mid-tier

What do you like the most about ARI?

The ease of use and simplicity of the app are two of the reasons why I LOVE ARI! It is so easy to communicate with our customers also and they love being able to text us when they need to schedule an appointment or have any questions about their repair/estimate. There are so many aspects of the business that ARI covers - from inventory (where you can reorder at the click of a button), to shop/tech/service performance & efficiency, to time log tracking, and so many more.

What do you like the least about ARI?

So far I have not found ANYTHING wrong with ARI! Anytime I need help remembering how to do certain things that I've forgotten I just contact the ARI help window and someone is there to help me within seconds! We were worried about internet outages affecting our ability to use ARI but we've found that if our internet at the shop goes out I can easily link to a hotspot or personal data to keep things flowing seemlessly. So, in reality, there are no issues or problems with ARI

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Dustin Sanders

ARI Brought My Shop Into The 21st Century!!!

ARI provides a semi-complete solution to managing my shop. Providing an efficient and reliable auto-repair management for my shop. I will recommend ARI to all lovers of auto-repair software

What was the project name that you have worked with ARI?

Auto Repair Software , Auto Body Software

How long have you used ARI?

3 Years

How frequently you use ARI?

Monthly

How do you find pricing of ARI?

inexpensive

What do you like the most about ARI?

ARI ability to neatly organize our customers, fleets, vehicles and associate notes & photos from our technicians has allowed us to provide our customers with a full report of services performed. Whenever I have had an issue, it's been relatively easy to contact support and get a resolution or at least gather further information into the issue that I'm experiencing.

What do you like the least about ARI?

We have experienced issues with ARI inventory engine where it pulls items from our stock, when building an estimate. This has caused us to migrate to an alternative platform for processing of sales orders, purchase orders and inventory logistics.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Sara Watson

"Definitely recommend"

I have used other shop management software and have found ARI to be the best. It integrates technicians, service advisors, parts ordering and customer communications seamlessly. It is accessible through the web and therefore can be accessed off site which is a huge bonus.

What was the project name that you have worked with ARI?

Auto Repair Software , Auto Body Software

How long have you used ARI?

2 Years

How frequently you use ARI?

Monthly

How do you find pricing of ARI?

mid-tier

What do you like the most about ARI?

My only complaint so far regarding ARI is how difficult it is to access historical records from our previous software. It would be helpful if there was a report that would compile individual customer records into one printable file.

What do you like the least about ARI?

ARI has integrated our vehicle inspections, invoices and communications far better than our previous software.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Muhammad Majid

Happy ARI user

The best auto-repair software you can ever think of is ARI giving what I really want and I will definitely recommend them to anyone who is in need of auto-repair software

What was the project name that you have worked with ARI?

Auto Repair Software

How long have you used ARI?

1 Months

How frequently you use ARI?

Monthly

How do you find pricing of ARI?

inexpensive

What do you like the most about ARI?

There customers support is the best. They are vey supportive and are eager to work with you anytime and anywhere

What do you like the least about ARI?

Since I have been using ARI, I have not seen any setback with there software

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Qusai Alkadri

A great no fuss solution to shop management software

Organizational skills. We are a small shop that was using mid-20th-century tech to keep up with parts and customers. Now we are 100% digital. I've really loved being able to keep a closer eye on the inventory and the shop supply usage. I plan on using the customer database to do a mass mailing later on this year.

What was the project name that you have worked with ARI?

Auto Repair Software , Auto Dealer Software , Auto Body Software

How long have you used ARI?

2 Years

How frequently you use ARI?

Monthly

How do you find pricing of ARI?

mid-tier

What do you like the most about ARI?

Ease of use. The inventory entry system is simple and well thought out. I was worried that transferring my inventory over to the new software.

What do you like the least about ARI?

I haven't really found an issue that is a deal-breaker. For the price, I think it's the best product on the market.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Neil Taylor Smith

"The Most Feature-Rich Shop Management System That's Also the Easiest to Learn."

The planet is truly benefiting from ARI! We have shifted to Shop-Ware and are now almost entirely paperless. These days, we can use a desktop, laptop, tablet, or smartphone for anything we need. We no longer have to worry about arranging technicians' paper work orders because we can now "click and drag" to quickly reorganize tasks.

What was the project name that you have worked with ARI?

Auto Repair Software , Auto Body Software

How long have you used ARI?

2 Years

How frequently you use ARI?

Monthly

How do you find pricing of ARI?

mid-tier

What do you like the most about ARI?

I can access ARI from anywhere because it's browser-based! Even when I'm working from home or out of the office for an appointment, this makes it really simple to check in. Since I can easily check in and help out if necessary, I no longer feel bad about taking a day off or even a whole vacation.

What do you like the least about ARI?

Every time a new update is made, it seems like some functions cease functioning or the system crashes the next day. This has been really annoying!

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Craig Darlow

"ARI Brought My Shop Into The 21st Century!!!"

Customer communication is vastly improved. We no longer have to try to catch a customer on the phone before end of day. They can pay after hours and pick up keys in our key pickup system 24/7.

What was the project name that you have worked with ARI?

Auto Repair Software

How long have you used ARI?

1 Years

How frequently you use ARI?

Monthly

How do you find pricing of ARI?

inexpensive

What do you like the most about ARI?

ARI's ability to neatly organize our customers, fleets, vehicles and associate notes & photos from our technicians has allowed us to provide our customers with a full report of services performed. Whenever I have had an issue, it's been relatively easy to contact support and get a resolution or at least gather further information into the issue that I'm experiencing.

What do you like the least about ARI?

We have experienced issues with ARI's inventory engine where it pulls items from our stock, when building an estimate. This has caused us to migrate to an alternative platform for processing of sales orders, purchase orders and inventory logistics.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
'Abanoub Morris

Robust, customer friendly shop management system

Increasing efficiency across the board by tracking all parts purchased, optimizing the price based on revenue projections, increasing average RO prices and making sure technician hours are tracked accurately.

What was the project name that you have worked with ARI?

Auto Repair Software

How long have you used ARI?

2 Years

How frequently you use ARI?

Monthly

How do you find pricing of ARI?

inexpensive

What do you like the most about ARI?

=ARI is built around a modern shop; they are focused on the customer interaction and constant updates and improvements. The community of Shop-Ware users is strong and very helpful. The business seems to be founded and run by shop-owners, and it shows in the details. The integration with PartsTech makes it a one-stop system. An entire shop can be run with just this system.

What do you like the least about ARI?

I always like to demo several systems before deciding on which one to go with; Shop-Ware doesn't hide anything, once you get on the platform it's easy to use and navigate even for a first-time user.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
David Samaha

“The Backbone of Our Auto Repair Operations – ARI Just Gets It Right"

ARI streamlined everything. From the moment a vehicle rolls into the shop to the moment the invoice is paid, ARI keeps us on track. I especially appreciate how easy it is to manage customer history, track parts, log technician time, and send out professional-looking invoices all in one place. Even our mobile mechanics are now fully synced into the workflow.

What was the project name that you have worked with ARI?

Auto Repair Software

How long have you used ARI?

2 Years

How frequently you use ARI?

Monthly

How do you find pricing of ARI?

mid-tier

What do you like the most about ARI?

What stood out the most for me is how ARI combines power with simplicity. The software isn’t bloated with features we’ll never use it’s focused, practical, and clearly built with shop owners in mind.

What do you like the least about ARI?

Honestly, there’s not much to complain about, but if I had to point out one thing it would be the limited customization options on some of the reports.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Gator Moore

“The Smartest Investment for Repair Shops Looking to Grow Efficiently”

My experience with ARI has been impressive this isn’t just another piece of software, it’s a business tool that actually helps auto repair shops grow smarter. I’ve worked with multiple clients in the auto repair space, and ARI consistently stands out for its practical design and clear impact on operational efficiency.

What was the project name that you have worked with ARI?

Auto Repair Software

How long have you used ARI?

2 Years

How frequently you use ARI?

Monthly

How do you find pricing of ARI?

mid-tier

What do you like the most about ARI?

What I liked most about ARI is how seamlessly it aligns with the workflow of real world auto repair businesses, without overengineering anything. It covers everything that matters client management, vehicle history, inventory, invoicing but what really stands out is how efficient and intuitive the system is.

What do you like the least about ARI?

It covers the operational side brilliantly but from a business development lens, I’d love to see more native integrations or even Zapier-style flexibility to sync customer data with external systems like Mailchimp, HubSpot, or social ad platforms.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating