BestDoc Concierge

An intelligent SaaS-based patient experience management solution helping hospitals deliver an amazing stay experience like that of premium hospitality to their inpatients while maximizing business outcomes. Just a QR code scan and a world of facilities open up for patients and staff. BestDoc Concierge is an end-to-end solution for handling and streamlining non-clinical service requests coming from inpatients or their relatives. It also frees up the nursing staff from handling these tasks and focusing on their core duties.

With tracking abilities built-in, patients can know the progress of their requests, Administrators are aware of which task is assigned to whom and every other minute detail. Super-user and other control features allow admin officials to tweak and modify every aspect of a task like which task is delegated to whom, priorities, time-limit, etc
Moreover, with smart dashboards and comprehensive reports/charts, leaders and admins can have granular visibility of IP operation