Chat center for sales and support.

Chat2Desk is a helpdesk system to automate and improve communication between business and clients. Today the service has more than 300 partners and 1300 clients around the world. Chat2Desk offers a wide range of marketing tools for increasing sales such as sales funnels, website widget and online chat, CRM and AI integrations, mass operations, ITR. All work in chat-center will be automated by using chat bots, scripts, auto greetings and templates. Also the service provides 24/7 tech support, free trial and prepayment discounts Chat2Desk is a platform which helps businesses to communicate with clients and provide customer care via messengers and social media: WhatsApp Business API, Telegram, Facebook Messenger, Instagram, Viber and any other external channel. Opportunities and benefits of Chat2Desk: - single interface to communicate through all the messengers; - ability to transfer chats between operators; - supervisor can control the quality of communication; - chatbots, sales funnels, macros and Python scripts automate the communication throughout the sales cycle; - API integrations with every external interface.
Chat2Desk
Licensing & Deployment
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs

Media

Chat2Desk

Chat2Desk Core Features

Focus of Live Chat Feature
  • Chat Bots
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking

Chat2Desk Pricing

Pricing Type
  • Free
Payment Frequency
  • Monthly Payment
  • Annual Subscription
  • Free

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