Chat2Desk
Chat center for sales and support.
Chat2Desk is a helpdesk system to automate and improve communication between business and clients. Today the service has more than 300 partners and 1300 clients around the world. Chat2Desk offers a wide range of marketing tools for increasing sales such as sales funnels, website widget and online chat, CRM and AI integrations, mass operations, ITR. All work in chat-center will be automated by using chat bots, scripts, auto greetings and templates. Also the service provides 24/7 tech support, free trial and prepayment discounts Chat2Desk is a platform which helps businesses to communicate with clients and provide customer care via messengers and social media: WhatsApp Business API, Telegram, Facebook Messenger, Instagram, Viber and any other external channel. Opportunities and benefits of Chat2Desk: - single interface to communicate through all the messengers; - ability to transfer chats between operators; - supervisor can control the quality of communication; - chatbots, sales funnels, macros and Python scripts automate the communication throughout the sales cycle; - API integrations with every external interface.
Licensing & Deployment
-
Cloud Hosted
-
On Premises
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
-
Phone
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
Media
Chat2Desk Core Features
Focus of Live Chat Feature
- Chat Bots
- Proactive Chat
- Reports & Analytics
- Secured Encryption
- Visitor Tracking
Chat2Desk Pricing
Pricing Type
-
Free
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Free