AI-Powered Conversational Intelligence Software

ConvoZen.AI, a contact centre intelligence platform built by NoBroker, helps businesses improve their customer experience, compliance, and sales performance. It does this by providing a variety of features, including:

-Conversational analytics: ConvoZen uses machine learning to analyze and extract insights from agent-customer interactions across calls, chats, and emails. This information can be used to identify key trends, improve agent performance, and optimize business processes. It also supports multiple Indian regional languages like Hindi, Marathi, Tamil, Telugu, etc

-Compliance auditing: ConvoZen can also be used to automate compliance audits, ensuring that businesses are meeting all relevant regulations.

-Sales coaching: ConvoZen provides sales teams with insights into customer behaviour and preferences, which can be used to improve sales pitches and close more deals.

-AI Virtual Agents: Human like contextual virtual agents to automate most mundane calls for lead qualificati
ConvoZen.AI
2023
India
7 Industries
6 Languages
Industries
  • Banking
  • Commercial-real-estate
  • Education-management
  • Financial-services
  • Leisure-travel
  • Real-estate
  • Retail
Licensing & Deployment
  • Open Source
  • Cloud Hosted
  • iPhone/iPad
  • Windows
  • Mac
  • Linux
Support
  • Email
  • Phone
  • 24x7 Support
Training
  • Webinar
  • Documentation

Media

ConvoZen.AI

ConvoZen.AI Core Features

Focus of Artificial Intelligence Feature
  • Chatbot
  • Data Ingestion
  • Decision Making
  • Natural Language Processing
  • Machine Learning
  • Multi-Language
  • Predictive Analytics
  • Speech recognition
  • Virtual Assistant
  • Workflow Automation
  • AI Features
Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Call Scripting
  • Reporting & Analytics
  • AI Features
Focus of Call Tracking Feature
  • Call Recording
  • Caller Identification
  • Conversion Tracking
  • CRM Integration
  • Keyword Tracking
  • Real-Time Analytics
  • AI Features
Focus of Contact Center Feature
  • Call recording and monitoring
  • Integration capabilities
  • Multi-channel communication
  • Omnichannel support
  • Reporting and analytics
  • AI Features
Focus of Generative AI Feature
  • Compliance, Security and Privacy
  • Model Training and Development
  • AI Features

ConvoZen.AI Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • INR (₹)
Free Version
  • Yes
Free Trial
  • 14 Days Trial
Payment Frequency
  • Annual Subscription

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