Customer Alliance

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Germany HQFounded 2009

Deployment

Web-basediPhone/iPadAndroid

Best for

SmallMedium

Overview

About Customer Alliance

Customer Alliance is a 360 reputation management software tailored for the hospitality industry that facilitates the analysis and collection of reviews through a personalized automatic guest survey. It increases the visibility of hospitality businesses by embedding the reviews on their own website and by collecting reviews across all important hospitality search engines. The increased visibility then leads to higher conversion rates and more direct bookings.

At a glance

Software information

Industries served, licensing and the support Customer Alliance provides.

Industries

  • Consumer-goods
  • Information-technology-services
  • Marketing-advertising

Licensing

  • Proprietary
  • Quote Based

Support

  • Email
  • Phone
  • 24x7 Support

Training

  • Help Guides
  • Blogs
  • Case Studies
  • Whitepapers

Knowledge Base

  • Help Guides
  • Video
  • Blogs
  • Case Studies
  • Whitepapers
Languages (1)
English
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Capabilities

Customer Alliance features

The full feature set, grouped by module.

Reputation Management Software

  • Analytics & Insights
  • Custom Dashboard
  • Multi-Channel
  • Review Generation
  • Review Marketing
  • Review Monitoring
  • Social Monitoring

Plans

Customer Alliance pricing

Free Version
No
Payment Frequency
Quote Based
Preferred Currency
USD ($)

Works with

Integrations

Customer Alliance connects with the tools your team already uses.

BemyGuestBusy RoomsCasablancaSwiss Hotel SoftwareSpotty Wi-Fi

Media

Screenshots & video