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Customer Alliance

Empowering Customer Experience for your Business

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Customer Alliance is a 360 reputation management software tailored for the hospitality industry that facilitates the analysis and collection of reviews through a personalized automatic guest survey. It increases the visibility of hospitality businesses by embedding the reviews on their own website and by collecting reviews across all important hospitality search engines. The increased visibility then leads to higher conversion rates and more direct bookings.
Customer Alliance
2009
Germany
  • Consumer-goods
  • Information-technology-services
  • Marketing-advertising
3 Industries
  • English
1 Language

Screenshot & Video

1/3

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android

SUPPORT

  • Email
  • Phone
  • 24x7 Support

Knowledge Base

  • Help Guides
  • Video
  • Blogs
  • Case Studies
  • Whitepapers

Customer Alliance Core Features

Reputation Management

  • Analytics & Insights
  • Custom Dashboard
  • Multi-Channel
  • Review Generation
  • Review Marketing
  • Review Monitoring
  • Social Monitoring

Review Management

  • Analytics & Insights
  • Dashboard
  • Feedback Management
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notifications
  • Social Sharing

Customer Experience

  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Predictive Analytics
  • Reporting & Analytics
  • Sentiment Analysis
  • Trend Analysis

Customer Alliance Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Quote Based
Vendor pricing page

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