CustomerX

CustomerX is a customer satisfaction solution that centralizes information and uses stored data to monitor and encourage engagement, and it adopts mechanisms to strengthen consumer relationships. The platform also allows automation of processes, the sending of surveys for measuring satisfaction, and monitoring customer journeys to identifying possible risks and adopt proactive behaviors. CustomerX is the software for customer success that allows you to act proactively, data-oriented, and focused on your customer's success, building lasting relationships and transforming your Customer Success area into a true driver of revenue. The customer success management solution, carefully built based on the experience and feedbacks collected from hundreds of professionals in the field.