Name: CXInfinity
Rating: 5.0 (1 reviews)

Overview

About CXInfinity

CxInfinity is a contact center solution provider for omnichannel engagement. We intend to create software that equips businesses to engage with their customers in real-time, when and where it matters the most. Our solutions are designed for all size businesses, from enterprise to startups, and all industries, including Credit Unions and banks, insurance, e-commerce, and more. We believe our single box setup with powerful integration can elevate agent and customer experience to the next level.

At a glance

Software information

Industries served, licensing and the support CXInfinity provides.

Licensing

Quote Based

Support

Live Chat
Online (Ticket)
Business Hours

Training

Help Guides
Video Guides
Webinars

Knowledge Base

Help Guides
Video Guides
Webinars

Review analytics

What customers report

5.0

Based on 1 verified review

What users say

Review Analytics of CXInfinity

Every review is verified through Goodfirms before it's published.

5.01 Verified Review

Connie StevensVerified Review

Posted on Jul 5, 2021

“Reliable & Best Tool”

Overall rating5.0

CXInfinity is reliable and the best tool for our company. My agents are using this tool and they feel very much comfortable with it because they have no need to check all the social media platforms separately. It is an omnichannel customer engagement platform that also provides a live chat feature. I really like this tool. It is also integrated with Salesforce. Its customer service team is always available and ready to help. With this tool, my agents easily manage the calls with a friendly, adjustable, and easy-to-use dashboard.

Capabilities

CXInfinity features

The full feature set, grouped by module.

Customer Engagement Software

Communication Management
Community Management
Feedback Management
Reporting/Analytics
Video Support

Plans

CXInfinity pricing

Free Version

Payment Frequency

Quote Based

Vendor pricing page

Media