Fuel Sales and Delight Customers

CxInfinity is a contact center solution provider for omnichannel engagement. We intend to create software that equips businesses to engage with their customers in real-time, when and where it matters the most. Our solutions are designed for all size businesses, from enterprise to startups, and all industries, including Credit Unions and banks, insurance, e-commerce, and more. We believe our single box setup with powerful integration can elevate agent and customer experience to the next level.
CXInfinity
Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac
Support
  • Chat
Knowledge Base
  • Help Guides
  • Video Guides
  • Webinars

Media

CXInfinity Core Features

Focus of Customer Engagement Feature
  • Communication Management
  • Community Management
  • Feedback Management
  • Reporting/Analytics
  • Video Support

CXInfinity Pricing

Pricing Type
  • Contact Vendor
Free Version
  • No
Payment Frequency
  • Quote Based

CXInfinity Reviews

5.0 1 Review
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Connie Stevens

Reliable & Best Tool

CXInfinity is reliable and the best tool for our company. My agents are using this tool and they feel very much comfortable with it because they have no need to check all the social media platforms separately. It is an omnichannel customer engagement platform that also provides a live chat feature. I really like this tool. It is also integrated with Salesforce. Its customer service team is always available and ready to help. With this tool, my agents easily manage the calls with a friendly, adjustable, and easy-to-use dashboard.

Rating Breakdown

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  • Features
  • Customer Support
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