Name: CXInfinity
Rating: 5.0 (1 reviews)

Fuel Sales and Delight Customers

CxInfinity is a contact center solution provider for omnichannel engagement. We intend to create software that equips businesses to engage with their customers in real-time, when and where it matters the most. Our solutions are designed for all size businesses, from enterprise to startups, and all industries, including Credit Unions and banks, insurance, e-commerce, and more. We believe our single box setup with powerful integration can elevate agent and customer experience to the next level.

Licensing & Deployment

Cloud Hosted
Web-based
Windows
Mac

Support

Chat

Knowledge Base

Help Guides
Video Guides
Webinars

Media

CXInfinity Core Features

Focus of Customer Engagement Feature

Communication Management
Community Management
Feedback Management
Reporting/Analytics
Video Support

CXInfinity Pricing

Pricing Type

Contact Vendor

Free Version

Payment Frequency

Quote Based

Vendor pricing page

CXInfinity Reviews

5.01 Review

Connie Stevens

Posted on Jul 05, 2021

Reliable & Best Tool

CXInfinity is reliable and the best tool for our company. My agents are using this tool and they feel very much comfortable with it because they have no need to check all the social media platforms separately. It is an omnichannel customer engagement platform that also provides a live chat feature. I really like this tool. It is also integrated with Salesforce. Its customer service team is always available and ready to help. With this tool, my agents easily manage the calls with a friendly, adjustable, and easy-to-use dashboard.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating