Customer Experience Technology

Since 1995, CyTrack has been working with businesses across the globe to improve services, increase productivity and save costs through effective interaction and communication technology. Our tailored solutions and agile approach to product development has positioned us at the cutting edge of omni-channel customer experience and contact centre solutions.
CyTrack Customer Experience Technology
Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
Support
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs

Media

CyCX Connect Core Features

Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Voicemail

CyCX Connect Pricing

Pricing Type
  • Contact Vendor
Free Version
  • No
Payment Frequency
  • Quote Based

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