Desku
AI Customer Support Software For Ecommerce & SaaS
At Desku, we offer AI-driven automation in customer support through our helpdesk software. Our platform is designed to streamline support processes and enhance customer satisfaction. We provide a range of features including AI-driven chatbots, automation utilities, a shared inbox, ticketing system, live chat, knowledge base creation, and a no-code AI chatbot builder. We aim to revolutionize e-commerce and SaaS industries by delivering superior AI-driven customer service solutions. Our platform is trusted by over 1000 support agents and 350+ businesses.
2022
India
- Banking
- Computer-software
- Government-administration
- Human-resources
- English
Industries
-
Banking
-
Computer-software
-
Government-administration
-
Human-resources
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Windows
Support
-
Email
-
Chat
-
Support DaysSupport Days
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
Support Time- 09:00 to 19:00 (IST)
Desku Core Features
Focus of Help Desk Feature
- Analytics & Reporting
- Alerts
- Customer Review
- Customization
- Dashboards
- Email Integration
- Interaction Tracking
- Knowledge Base
- Live Chat
- Multi-Channel
- Response Template
- SLA
- Ticketing Management
Desku Pricing
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Desku Reviews
Desku Integration
- Shopify
- Ecwid
- WooCommerce
- Live chat
- shared inbox
- knowledge base
- Slack