Write a Review
Verified Profile
DeskXpand is all you need to communicate effectively with your customers. A fully developed ticket management system with the right capabilities to give customer experience in a seamless and cost-effective way. If we had to define DeskXpand in the simplest manner, this technology is powerful and flexible to solve your problem. DeskXpand is the omnichannel helpdesk software that addresses the demands of small and large companies. It helps companies provide their clients with quick resolutions, simplifies assistance, and helps them create customer-oriented culture. It incorporates the CRM software of your organization and lets you manage customer assistance from one single interface.
- Computer-software
- Consumer-services
- Education-management
- Hospital-health-care
- Hospitality
- Human-resources
- Information-technology-services
- Retail
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
SUPPORT
- Email
- Chat
- Phone
- 24x7 Support
Training
- Webinar
- In-person
Knowledge Base
- Help Guides
- Video Guides
- Blogs
- Case Studies
DeskXpand Pricing
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
Yes
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Pricing Description
Are you a startup, Nonprofit organization, or growing business? We can help you grow!
Transform ways to support your customers
Drive your customer satisfaction through technology advancements and increase user productivity by 25 to 30%.
Schedule your free demo with us, we help businesses choose the best plan for them, easy & personalized onboarding with remote training.
Transform ways to support your customers
Drive your customer satisfaction through technology advancements and increase user productivity by 25 to 30%.
Schedule your free demo with us, we help businesses choose the best plan for them, easy & personalized onboarding with remote training.
Plans & Packages
DX Pro
$14 Per Month
*Features*
Unlimited Emails
Feedback Forms
Knowledge Base and a Portal
Unified Ticketing
Ticket Templates
Users & Groups
Roles & Permissions
Single Business Hours
Notifications
Dashboard
Unlimited Emails
Feedback Forms
Knowledge Base and a Portal
Unified Ticketing
Ticket Templates
Users & Groups
Roles & Permissions
Single Business Hours
Notifications
Dashboard
Features
- Unlimited Emails
- Feedback Forms
- Knowledge Base and a Portal
- Unified Ticketing
- Ticket Templates
- Users & Groups
- Roles & Permissions
- Single Business Hours
- Notifications
- Dashboard
DX Enterprise
$19 Per Month
Everything in DX Lite and...
Unlimited Portals with custom domains
Live Chat and Help Widget
Task/Activity Management
Multiple Business Hours
Custom Fields & Templates
Canned Responses
Multiple SLAs
Automation & Triggers
Scenario Automation
more...
Unlimited Portals with custom domains
Live Chat and Help Widget
Task/Activity Management
Multiple Business Hours
Custom Fields & Templates
Canned Responses
Multiple SLAs
Automation & Triggers
Scenario Automation
more...
Features
- This plan includes all the features from DX Pro plan
- Unlimited Portals with custom domains
- Live Chat and Help Widget
- Task/Activity Management
- Multiple Business Hours
- Custom Fields & Templates
- Canned Responses
- Multiple SLAs
- Automations & Triggers
- Scenario Automations
- CSAT Surveys
- Social Integrations
- Audit Logs (Beta)
- Shopify Integration