Dialogview

Revolutionize your customer support with our Human-Centric AI solution

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Dialogview represents the future of customer communication, combining state-of-the-art generative AI with a suite of tools designed to elevate both customer support and virtual conferencing. At the heart of Dialogview is a commitment to making interactions more efficient, personalized, and accessible across all channels, including WhatsApp, Facebook Messenger, SMS, and VoIP, facilitated by its intelligent AI assistant, Tia.

For customer support, Dialogview automates over 70% of queries, allowing human agents to focus on more complex issues. Tia, powered by advanced machine learning, offers contextual and personalized responses in over 40+ languages, ensuring customers around the globe feel understood and valued. The platform's omnichannel approach ensures no query goes unanswered, enhancing customer satisfaction and loyalty.
Dialogview Inc
2021
United States
13 Industries
4 Languages
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LICENSING & DEPLOYMENT

SUPPORT

  • Email
  • Chat
  • Phone
  • 24x7 Support

Training

  • In-person
  • Documentation

Knowledge Base

Dialogview Core Features

Live Chat

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • File Transfers
  • Offline Form
  • Reports & Analytics

Web Conferencing

  • Group Collaboration
  • Mobile Access
  • Presentation Streaming
  • Presentation Tools
  • Real Time Chat
  • Record & Playback Ability
  • Screen Sharing
  • Two-Way Audio & Video
  • Video Conferencing

Customer Service

  • Alerts/Notifications
  • Escalation
  • Feedback Management
  • Live Chat
  • Self-Service Portal
  • Social Media Integration

Dialogview Pricing

Pricing Type

  • Per Feature

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based
Vendor pricing page Get Free Trial
  • 14 Days Trial
    (Credit card required)

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