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Dialogview represents the future of customer communication, combining state-of-the-art generative AI with a suite of tools designed to elevate both customer support and virtual conferencing. At the heart of Dialogview is a commitment to making interactions more efficient, personalized, and accessible across all channels, including WhatsApp, Facebook Messenger, SMS, and VoIP, facilitated by its intelligent AI assistant, Tia.
For customer support, Dialogview automates over 70% of queries, allowing human agents to focus on more complex issues. Tia, powered by advanced machine learning, offers contextual and personalized responses in over 40+ languages, ensuring customers around the globe feel understood and valued. The platform's omnichannel approach ensures no query goes unanswered, enhancing customer satisfaction and loyalty.
For customer support, Dialogview automates over 70% of queries, allowing human agents to focus on more complex issues. Tia, powered by advanced machine learning, offers contextual and personalized responses in over 40+ languages, ensuring customers around the globe feel understood and valued. The platform's omnichannel approach ensures no query goes unanswered, enhancing customer satisfaction and loyalty.
- Banking
- Commercial-real-estate
- Consumer-services
- Financial-services
- Health-wellness-fitness
- Hospital-health-care
- Hospitality
- Human-resources
- Insurance
- Mental-health-care
- Real-estate
- Restaurants
- Transportation-trucking-railroad
- English
- Hindi
- Portuguese
- Spanish
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
SUPPORT
- Email
- Chat
- Phone
- 24x7 Support
Training
- In-person
- Documentation
Knowledge Base
Dialogview Core Features
- Alerts/Notifications
- Canned Responses
- Chat Bots
- File Transfers
- Offline Form
- Reports & Analytics
- Group Collaboration
- Mobile Access
- Presentation Streaming
- Presentation Tools
- Real Time Chat
- Record & Playback Ability
- Screen Sharing
- Two-Way Audio & Video
- Video Conferencing
Dialogview Pricing
Pricing Type
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Per Feature
Preferred Currency
-
USD ($)
Free Version
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No
Payment Frequency
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Monthly Payment
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Annual Subscription
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Quote Based