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Revolutionize your customer support with our Human-Centric AI solution

Dialogview represents the future of customer communication, combining state-of-the-art generative AI with a suite of tools designed to elevate both customer support and virtual conferencing. At the heart of Dialogview is a commitment to making interactions more efficient, personalized, and accessible across all channels, including WhatsApp, Facebook Messenger, SMS, and VoIP, facilitated by its intelligent AI assistant, Tia.

For customer support, Dialogview automates over 70% of queries, allowing human agents to focus on more complex issues. Tia, powered by advanced machine learning, offers contextual and personalized responses in over 40+ languages, ensuring customers around the globe feel understood and valued. The platform's omnichannel approach ensures no query goes unanswered, enhancing customer satisfaction and loyalty.
Dialogview Inc
2021
United States
  • Banking
  • Commercial-real-estate
  • Consumer-services
  • Financial-services
  • Health-wellness-fitness
  • Hospital-health-care
  • Hospitality
  • Human-resources
  • Insurance
  • Mental-health-care
  • Real-estate
  • Restaurants
  • Transportation-trucking-railroad
13 Industries
  • English
  • Hindi
  • Portuguese
  • Spanish
4 Languages
Industries
  • Banking
  • Commercial-real-estate
  • Consumer-services
  • Financial-services
  • Health-wellness-fitness
  • Hospital-health-care
  • Hospitality
  • Human-resources
  • Insurance
  • Mental-health-care
  • Real-estate
  • Restaurants
  • Transportation-trucking-railroad
Licensing & Deployment
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Training
  • In-person
  • Documentation
Knowledge Base

Dialogview Core Features

Focus of Live Chat Feature
  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • File Transfers
  • Offline Form
  • Reports & Analytics
Focus of Web Conferencing Feature
  • Group Collaboration
  • Mobile Access
  • Presentation Streaming
  • Presentation Tools
  • Real Time Chat
  • Record & Playback Ability
  • Screen Sharing
  • Two-Way Audio & Video
  • Video Conferencing
Focus of Customer Service Feature
  • Alerts/Notifications
  • Escalation
  • Feedback Management
  • Live Chat
  • Self-Service Portal
  • Social Media Integration

Dialogview Pricing

Pricing Type
  • Per Feature
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • 14 Days Trial
    (Credit card required)
Payment Frequency
  • Monthly Payment
  • Annual Subscription
  • Quote Based
Vendor pricing page Get Free Trial

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