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Simplifying customer support.

Faveo Servicedesk is an all-in-one IT service management (ITSM) and helpdesk solution designed to streamline IT operations and enhance customer support. It empowers businesses to manage incidents, service requests, assets, changes, and SLAs through a centralized and customizable platform.

With integrated RMM (Remote Monitoring and Management) software and Patch Management, Faveo enables IT teams to proactively monitor endpoints, deploy updates, ensure security compliance, and minimize downtime. Its AI-powered assistant, Elea AI, automates ticket handling, intelligently categorizes issues, and speeds up resolution times.

Available in both cloud-hosted and self-hosted editions, Faveo Servicedesk provides organizations with scalability, flexibility, and data security. From small businesses to large enterprises, it helps IT teams improve efficiency, reduce costs, and deliver superior support experiences.
Ladybird Web Solution Pvt Ltd
2015
India
  • Banking
  • Education-management
  • Financial-services
  • Food-beverages
  • Hospital-health-care
  • Hospitality
  • Information-technology-services
7 Industries
  • Arabic
  • English
  • French
  • Indonesian
  • Italian
  • Norwegian
  • Portuguese
  • Russian
  • Spanish
9 Languages
Industries
  • Banking
  • Education-management
  • Financial-services
  • Food-beverages
  • Hospital-health-care
  • Hospitality
  • Information-technology-services
Licensing & Deployment
  • Open Source
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Email
  • Chat
  • Phone
  • Support Days
    Support Days
    • Monday
    • Tuesday
    • Wednesday
    • Thursday
    • Friday
    • Saturday
    Support Time
    • 05:00 to 23:45 (IST)
Training
  • In-person
  • Documentation

Faveo Servicedesk Core Features

Focus of IT Asset Management Feature
  • Asset Tracking
  • Compliance Tracking
  • Contract/License Management
  • Inventory Management
  • AI Features
Focus of Patch Management Feature
  • Automatic Approval
  • Compliance Management
  • Dashboard
  • Network Monitoring
  • Patch Testing
  • Remote Access/Control
  • AI Features
Focus of Service Desk Feature
  • Change Management
  • CMDB
  • Incident Management
  • IT Asset Management
  • Knowledge Base
  • Problem Management
  • Procurement Management
  • Remote Control
  • Reports
  • Self Service Portal
  • SLA Management
  • AI Features

Faveo Servicedesk Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • Yes
Free Trial
  • 14 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
  • One-Time Payment
Vendor pricing page

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Faveo Servicedesk Integration