Cloud contact center software designed for your business

Change is an essential part of the Vonage DNA. Our original business brought VoIP to families and small businesses. And now we’re making communications more flexible, intelligent, and personal to help enterprises the world over stay ahead. We've brought leaders in unified communications, contact centers, and communications APIs all under one roof. Together, we’ve created the world’s most flexible cloud communications platform.
vonage
2001
United States
6 Industries
1 Language
Industries
  • Banking
  • Education-management
  • Financial-services
  • Hospital-health-care
  • Retail
  • Telecommunications
Licensing & Deployment
Support
  • Chat
  • Phone
  • 24x7 Support
Knowledge Base
  • Help Guides
  • Video
  • Blog

Media

Vonage Communications

Vonage Communications Core Features

Focus of Call Center Feature
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Voicemail
Focus of CRM Feature
  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Workflow Automation
Focus of Live Chat Feature
  • Alerts/Notifications
  • Chat Bots
  • Geo Targeting
  • Proactive Chat
  • Reports & Analytics
  • Visitor Tracking
Focus of Contact Center Feature
  • Call recording and monitoring
  • Call routing and queuing
  • Integration capabilities
  • Interactive voice response (IVR)
  • Multi-channel communication
  • Omnichannel support

Vonage Communications Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • No
Payment Frequency
  • Quote Based

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