Andrew Miller, Quality Assurance Team Lead at EFOR
Posted on Nov 07, 2024
CTMS that has it all
One of the standout features of Flex Databases is its excellent customer support. Whenever we've encountered an issue or needed assistance, their team has been quick to respond and always willing to go the extra mile to ensure our needs are met.
In addition, Flex Databases is constantly improving its system. New features are regularly rolled out, and the company listens to user feedback to enhance the platform’s functionality. It’s great to know that we’re using a tool that evolves with the industry’s needs.
Another feature that sets Flex Databases apart is its integrated eTMF. Having the CTMS and eTMF seamlessly connected has made our document management processes much more efficient, helping us stay compliant with regulatory requirements and reducing the time spent on document-related tasks.
What was the project name that you have worked with Flex Databases ?
Clinical Trial Management Software
How long have you used Flex Databases ?
3 Years
How frequently you use Flex Databases ?
Weekly
How do you find pricing of Flex Databases ?
inexpensive
What do you like the most about Flex Databases ?
Excellent customer support: Quick response and helpful team. Constant improvements: Regular updates based on user feedback. Integrated eTMF: Streamlined document management and compliance. Flexible deployment: Cloud-based and on-premise options. User-friendly: Easy navigation and clear interface.
What do you like the least about Flex Databases ?
Customization: Some advanced features require additional configuration.
Rating Breakdown
- Ease of Use
- Features
- Customer Support
- Overall Rating