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Freshcaller is an easy to set up, modern call center software

Freshcaller is a cloud-based call center software built for customer support and sales. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 6000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.
Freshworks Inc
2010
United States
  • Marketing-advertising
  • Telecommunications
2 Industries
  • English
1 Language
Industries
  • Marketing-advertising
  • Telecommunications
Licensing & Deployment
Support
  • Chat
  • Phone
  • 24x7 Support
Training
  • Webinar
Knowledge Base
  • Video Guides
  • Video
  • Blog
  • Webinars
  • Case Studies
  • Whitepapers

Media

Freshcaller

Freshcaller Core Features

Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Voicemail

Freshcaller Pricing

Pricing Type
  • Free
Preferred Currency
  • USD ($)
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Vendor pricing page

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