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Makes your inbox organized and actionable so important messages don’t slip through the cracks

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. More than 8000 businesses use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth.
FrontApp Inc
2014
United States
  • Human-resources
  • Marketing-advertising
2 Industries
  • English
1 Language
Industries
  • Human-resources
  • Marketing-advertising
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
Support
  • Email
  • 24x7 Support
Knowledge Base
  • Help Guide
  • Video
  • Blog

Front Core Features

Focus of Email Management Feature
  • Archiving & Retention
  • Email Monitoring
  • Multiple Accounts
  • Response Management
  • Routing
  • Signature Management
Focus of Contact Center Feature
  • Call recording and monitoring
  • Call routing and queuing
  • Integration capabilities
  • Interactive voice response (IVR)
  • Multi-channel communication
  • Omnichannel support
  • Reporting and analytics

Front Pricing

Pricing Type
  • Per User
Preferred Currency
  • USD ($)
Free Version
  • No
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Vendor pricing page
Plans & Packages
Standard
$19 Per Month

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