HelpDeskAdvanced

Improve service delivery effectiveness, resource efficiency and IT department quality.

Visit website
Write a Review
Unclaimed Profile
Help Desk Software for the automated Governance of your Service Desk processes. HelpdeskAdvanced is the web and mobile based solution, ITIL v3 compliant , which governs services in all organizational areas in which Service Management is one of the prerogatives to successfully achieve, optimize and effectively the business objectives in charge, operating through high quality standards . The Service Desk solution , HelpdeskAdvanced, is based on the logic of process automation , supporting the different strategic scenarios of service governance, thanks to the automatisms and high configurability of IT and Business processes. With HelpdeskAdvanced you offer your users an intuitive and immediate Service Desk solution, which optimizes theUser Experience , through channels and interfaces that facilitate its operation. Thanks to the mobile app , available from the 10.1.16 release of HelpdeskAdvanced, the main features of Service Management are made available anywhere and at any time.
PAT

Screenshot & Video

1/1

LICENSING & DEPLOYMENT

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows

SUPPORT

  • Phone

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

HelpDeskAdvanced Core Features

Service Desk

  • Change Management
  • CMDB
  • Incident Management
  • IT Asset Management
  • Live Chat
  • Mobile Access
  • Procurement Management
  • Rewards & Gamification
  • Self Service Portal
  • SLA Management

HelpDeskAdvanced Pricing

Pricing Type

  • Contact Vendor

Free Version

  • No

Payment Frequency

  • Quote Based

HelpDeskAdvanced Reviews

No Review
No reviews submitted yet.
Be the first one to review
This profile is not claimed

Do you own or represent this business? Enter your business email to claim your GoodFirms profile.