
iRoom
Deployment
Overview
About iRoom
iRoom is a digital guest service platform built for hotels of every size. By replacing paper directories and in-room phones with a QR-based web interface, iRoom turns every guest's smartphone into a direct line to the hotel — without app downloads or guest logins.
Deployment is exceptionally simple: register the property, generate personalized QR codes for each room, print them, and place them in rooms or common areas. The hotel goes live the same day. No hardware, no PMS integration, no IT involvement.
For guests, iRoom delivers a contactless, mobile-first experience in 35+ languages. They chat with reception in real time, order room service, browse menus, request housekeeping, find amenities, and submit feedback — all from the device already in their pocket.
iRoom is designed for boutique hotels, city hotels, resorts, and serviced apartments that want to modernize the guest experience without disrupting operations.
At a glance
Software information
Industries served, licensing and the support iRoom provides.
Industries
- Hospitality
Licensing
- Proprietary
- Monthly Payment
- Free trial
Support
- Live Chat
- 24x7 Support
Training
- Documentation
Capabilities
iRoom features
The full feature set, grouped by module.
Customer Experience
- Action Management
- Dashboard
- Knowledge Management
- Predictive Analytics
- Sentiment Analysis
- AI Features
- Trend Analysis
- Reporting & Analytics
- Feedback Management
- Customer Segmentation
Live Chat
- Alerts/Notifications
- Chat Bots
- Proactive Chat
- Secured Encryption
- AI Features
- Reports & Analytics
- Visitor Tracking
- File Transfers
- Canned Responses
Plans
iRoom pricing
Media