Reduce Call Center Costs with AI Voice Automation

isLucid is an AI voice agent platform that automates inbound and outbound customer calls through intelligent voice bots capable of real-time, human-like conversations. It replaces repetitive call center workflows with scalable voice automation for customer support, appointment scheduling, lead qualification, order processing, and other phone-based operations.

The platform also delivers conversational insights and analytics, providing structured call data, sentiment tracking, and performance monitoring to improve operational efficiency and customer experience.

isLucid supports cloud and fully on-premise deployment, including a dedicated hardware option for security-sensitive environments. The platform can be resold or white-labeled, enabling service providers to offer AI voice automation to their customers while keeping workloads and data on their own infrastructure. With 100+ language support and enterprise integrations, isLucid enables secure, scalable AI voice operations.
isLucid
2020
Lithuania
7 Industries
12 Languages
Industries
  • Bpo
  • Financial-services
  • Hospital-health-care
  • Insurance
  • Real-estate
  • Retail
  • Telecommunications
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • On Premises
Support
  • Email
  • Phone
  • 24x7 Support

Media

isLucid

isLucid Core Features

Focus of Artificial Intelligence Feature
  • Data Ingestion
  • Decision Making
  • Natural Language Processing
  • Machine Learning
  • Multi-Language
  • Speech recognition
  • Virtual Assistant
  • Workflow Automation
  • AI Features
Focus of Help Desk Feature
  • Analytics & Reporting
  • Customization
  • Dashboards
  • Email Integration
  • Interaction Tracking
  • Multilingual
  • AI Features
Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Interactive Voice Response
  • Queue Management
  • Reporting & Analytics
  • AI Features

isLucid Pricing

Pricing Type
  • Usage Based
Preferred Currency
  • EUR (€)
Free Version
  • No
Payment Frequency
  • Monthly Payment
  • One-Time Payment
Pricing Description
Pricing is determined by product (Voicebot / Analytics / Email Automation) and scope. Includes a one-time implementation fee + monthly maintenance/license. Final price depends on customization level, integration scope (e.g., telephony/CRM/email systems), and whether processing is done on our servers or the customer’s infrastructure. For Voicebot, usage-based pricing can apply (e.g., payment per minute) depending on the contract terms and volume.

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