isLucid

Write a Review|Claimed profile
Lithuania HQFounded 2020

Deployment

Best for

Small

Overview

About isLucid

isLucid is an AI voice agent platform that automates inbound and outbound customer calls through intelligent voice bots capable of real-time, human-like conversations. It replaces repetitive call center workflows with scalable voice automation for customer support, appointment scheduling, lead qualification, order processing, and other phone-based operations.

The platform also delivers conversational insights and analytics, providing structured call data, sentiment tracking, and performance monitoring to improve operational efficiency and customer experience.

isLucid supports cloud and fully on-premise deployment, including a dedicated hardware option for security-sensitive environments. The platform can be resold or white-labeled, enabling service providers to offer AI voice automation to their customers while keeping workloads and data on their own infrastructure. With 100+ language support and enterprise integrations, isLucid enables secure, scalable AI voice operations.

At a glance

Software information

Industries served, licensing and the support isLucid provides.

Industries

  • Bpo
  • Financial-services
  • Hospital-health-care
  • Insurance
  • Real-estate
  • Retail

Licensing

  • Proprietary
  • Monthly Payment
  • One-Time Payment

Support

  • Email
  • Phone
  • 24x7 Support

Training

  • Help Guides
  • Video Guides
  • Blogs
Languages (12)
DanishDutchEnglishEstonianFinnishFrenchGermanLatvianNorwegianPolishSpanishSwedish
No reviews submitted yet.
Be the first one to review

Capabilities

isLucid features

The full feature set, grouped by module.

Artificial Intelligence Software

  • Data Ingestion
  • Decision Making
  • Natural Language Processing
  • Machine Learning
  • Multi-Language
  • Speech recognition
  • Virtual Assistant
  • Workflow Automation
  • AI Features

Help Desk Software

  • Analytics & Reporting
  • Customization
  • Dashboards
  • Email Integration
  • Interaction Tracking
  • Multilingual
  • AI Features

Customer Service Software

  • AI Features

Call Center Software

  • Call Logging
  • Call Recording
  • Interactive Voice Response
  • Queue Management
  • Reporting & Analytics
  • AI Features

Plans

isLucid pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, One-Time Payment
Preferred Currency
EUR (€)
Pricing is determined by product (Voicebot / Analytics / Email Automation) and scope. Includes a one-time implementation fee + monthly maintenance/license. Final price depends on customization level, integration scope (e.g., telephony/CRM/email systems), and whether processing is done on our servers or the customer’s infrastructure. For Voicebot, usage-based pricing can apply (e.g., payment per minute) depending on the contract terms and volume.

Media

Screenshots & video